Emily Mae Sheppard

Andover,Hampshire

Summary

A motivated and responsible individual developing many interpersonal and communication skills through involvement with various activities. I am interested to understand how to deliver an outstanding level of service with a genuine interest in gaining experience and I am seeking a full time apprenticeship role. I possess an inquisitive mind to discover how things are made and how to improve myself. I am an effective team player with ability to work independently. I am eager to take on new challenges and push self development.

Work History

Retail assistant

The Range

Andover, Hampshire

09.2024 - Current

Resolved customer complaints and process issues with proactive problem-solving skills.
Maintained clean shop floor, promoting a welcoming environment.
Delivered excellent customer service by answering queries and providing product information.
Rotated stock periodically, reducing instances of expired or outdated inventory.
Replenished floor stock and processed deliveries promptly, maximising product availability for customers.
Engaged customers to enhance in-store experience and provide outstanding customer service.

Education

GCSEs -

Winton Community Academy

Andover, Hampshire

09.2021 - 07.2023

BTEC - Art and Design

Queen Marys College

Basingstoke, Hampshire

09.2023 -

Skills

Excellent organisation skills
Instagram marketing
Decision making
Positive attitude

Time management
Team working
Creative thinking
Customer service

Affiliations

Keen interest and learning campanology with the local team of bell ringers

Timeline