Emily Louise Adams
Retail Assistant
Stoke-on-Trent
Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service. Diligent with experience in retail settings. Focused on keeping merchandise presentable to maximize business revenue. Effectively demonstrates products, overcomes objections and closes sales. Persuasive in negotiating contracts and diplomatic in communicating with customers to build long-term, productive relationships.
Overview
7
7
years of professional experience
4
4
years of post-secondary education
5
5
Certifications
Work History
Sales Associate
Brentano
stoke-on-Trent
01.2014 - 03.2018
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Engaged with customers to build rapport and loyalty.
- Enhanced product presentation and promotional material displays, working alongside retail representatives.
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
- Greeted customers, offered assistance in finding requested items and carried merchandise to checkout line.
- Maintained records related to sales, returns and inventory availability.
- Trained and developed new hires in company processes, product knowledge, customer service and selling techniques.
- Recommended accessories and complementary purchases to boost revenue.
- Solved customer challenges by offering relevant products and services.
Sales Associate
Clarks
Stoke-on-Trent
06.2006 - 03.2009
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Engaged with customers to build rapport and loyalty.
- Enhanced product presentation and promotional material displays, working alongside retail representatives.
- Recommended accessories and complementary purchases to boost revenue.
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
- Greeted customers, offered assistance in finding requested items and carried merchandise to checkout line.
- Maintained records related to sales, returns and inventory availability.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Trained and developed new hires in company processes, product knowledge, customer service and selling techniques.
Education
GCSE
St Margaret Ward Catholic School
Stoke-on-Trent 06.2002 - 06.2006
Skills
Stocking and replenishing
Certification
General Hygine
Boogie Bounce
Boogie Bounce is a complete exercise programme performed to choreographed dance-inspired routines, on our Elite Trampoline and T-bar handle. The Boogie Bounce gives me the motivation and concentration mentally and physically.
Timeline
General Hygine
01-2022
Sales Associate
Brentano
01.2014 - 03.2018
Sales Associate
Clarks
06.2006 - 03.2009
GCSE Maths Grade C
06-2006
GCSE English Grade C
06-2006
GCSE Science Grade C
06-2006
GCSE Health and |Social
06-2006
GCSE
St Margaret Ward Catholic School
06.2002 - 06.2006
Similar Profiles
Georgia HardenGeorgia Harden
Stock Replenisher at BM Home StoresStock Replenisher at BM Home Stores
Maddie PassMaddie Pass
Chef/Waitering at FoxfieldChef/Waitering at Foxfield
Bethany EdwardsBethany Edwards
Company manager at Easy move UK LTDCompany manager at Easy move UK LTD
Oluwatimilehin OlorunfemiOluwatimilehin Olorunfemi
Facility Cleaner at Whyte-Max Integrated.Facility Cleaner at Whyte-Max Integrated.
K. CUTTERK. CUTTER
Retail Sales Associate - Senior Sales Associate at REIRetail Sales Associate - Senior Sales Associate at REI