emily grace grogan
Manchester - Lancashire,England
Summary
Friendly and reliable professional with a positive attitude and strong commitment to learning and development. Experienced in administrative tasks through volunteer work, demonstrating organizational skills and a strong work ethic. Capable of working independently or collaboratively within a team environment. Dedicated to helping others and ensuring tasks are completed accurately and efficiently.
Overview
1
1
Certification
1
1
year of professional experience
Work History
Administrative Volunteer
Uniroyal Global
Earby, Lancashire
09.2025 - Current
- Carried out reception and front desk duties.
- Answered telephone calls to offer information, direct callers and take messages.
- Assisted with general admin tasks and office organisation.
- Handled photocopying documents, updating files and faxing communications for staff.
- Maintained confidentiality of sensitive information, adhering to data protection regulations.
- Oversaw processing of invoices and statements, ensuring accurate record keeping and timely payments.
- Created and updated spreadsheets in Microsoft Excel for effective data management and analysis.
- Logged employee mileage and maintained accurate records.
- Built strong professional relationships by proactively completing tasks and supporting team members.
Education
GCSEs -
Park High School
Colne01-2024
Skills
- Reception duties
- Customer service
- Administrative skills
- Office organisation
- Document management
- Record keeping
- Invoice management
- Microsoft Excel
- Spreadsheet management
- Task prioritisation
- Time-management
- Multi-tasking
- Communication skills
- Professional relationships
- Organisational skills
- Data compliance
- Risk management
- Risk management
Certification
- Starting with Psychology Certificate - OpenLearn The Open University - Awarded 13 August 2026
Timeline
Administrative Volunteer
Uniroyal Global
09.2025 - Current
GCSEs -
Park High School