Summary
Overview
Work history
Education
Skills
Affiliations
Accomplishments
Languages
Timeline
Generic
Emily Bastin

Emily Bastin

Crowthorne,Berkshire

Summary

As a young, eager, and committed individual, I am actively seeking a career in aviation as cabin crew. My motivation stems from my desire to assist others and deliver exceptional customer service, qualities that are vital in this industry. Over the past few years, I have cultivated skills that align well with the demands of this role. My adaptability allows me to navigate challenges creatively and resiliently. Moreover, my confidence and strong communication skills are assets that enhance my ability to engage with clients and colleagues alike. My peers often describe me as an effective team player; I believe that successful teamwork hinges on active listening and empathy. An example of this was during the Duke of Edinburgh Award exhibition when I facilitated open communication among team members to assign roles based on individual strengths. This approach fostered a sense of value within the group and contributed significantly to our success.

Overview

6
6
years of professional experience
8
8
years of post-secondary education

Work history

Clubhouse Assistant

Bird Hills Golf Centre
Maidenhead
2024.10 - Current
  • In my current role as a Clubhouse Assistant, I am responsible for serving food and drinks while also maintaining cleanliness by clearing tables. During weekends, I often assist with events, preparing venues and facilitating smooth operations. Additionally, I maintain the golfer's driving range, ensuring that it meets high standards for customer satisfaction.

Supply Nursery Practitioner

Little Grange Nursery
Crowthorne, Bracknell Forest
2024.06 - 2024.11

In my previous role as Supply Nursery Practitioner, I looked after babies and young children up to the age of five. My main duties included providing children with a safe environment to learn, helping them to develop basic social and behavioural skills and engaging them in age-appropriate play activities.

Family Worker

Bracknell Forest Council
Bracknell, Bracknell Forest
2023.12 - 2024.06

As a Family Worker, I supported special guardians and foster carers, planning support groups, events and training sessions. I also undertook family finding for the young people and ensured that they were with families that could meet their needs into adulthood.

Therapeutic Practitioner

Amegreen Children's Services
Basingstoke, Hampshire
2023.02 - 2023.11

In my role as a Therapeutic Practitioner, I worked with children who had experienced trauma. I listened, guided, and advised children sensitively, offering comfort during challenging times and sharing their joy when appropriate. I always ensured the safety of each child and was alert to any indication of stress or abuse and reporting accordingly.

Accounting and Assurance Associate

Azets
Egham, Surrey
2022.09 - 2022.12

In my role as an accounting and assurance associate, I prepared financial accounts and performed audits for clients. I had the opportunity to visit clients which greatly developed my interpersonal skills.

Business Administrator

UCS Logistics
Bracknell, Bracknell Forest
2020.09 - 2022.07

In this role I worked in the Customer Services department where my responsibilities were dealing with customer issues, running reports, making stationary orders and updating the company website. However, I also had the opportunity to gain experience in the Operations department and the Accounts department.

Sales Advisor

New Look
Bracknell, Bracknell Forest
2019.04 - 2020.11

My role as a Sales Advisor was to serve customers at the till, recommend products to customers, sort deliveries, tidy the shop floor and count the money in the tills at the end of the work day. My job at New Look improved my emotional intelligence and my resilience.

Waitress

Beatons Tearooms
Crowthorne, Bracknell Forest
2018.08 - 2019.04

My part time job as a Waitress gave me the skills under-pressure and helped me to become a great problem-solver. My role in this job was to serve customers, make drinks, handle money at the till and on occasions, prepare food.

Education

Certificate of Higher Education - Business Administration

Bracknell and Wokingham College
Bracknell, Bracknell Forest
2020.09 - 2022.03

A-Levels - Criminology, English Literature and French

Edgbarrow Sixth Form
Crowthorne, Bracknell Forest
2018.09 - 2020.08

GCSEs -

Edgbarrow School
Crowthorne
2013.09 - 2018.08

Skills

  • Natural team player
  • Excellent communication skills
  • Over 4 years customer service experience
  • Ability to remain calm in stressful situations
  • Resilient and hard-working
  • Takes initiative
  • Empathetic
  • Highly organised and excellent time management

Affiliations

  • I enjoy running in my spare time, either in my local community or on my treadmill. I find that running helps to improve my determination and will power.
  • From a young age, reading has been one of my biggest interests. I especially like reading books about crime and mystery.

Accomplishments

  • I achieved my Silver Duke of Edinburgh award at the end of 2017
  • Performing in several ice pantomimes. I enjoyed showcasing my skills in figure skating and have performed in Sleeping Beauty (2016), Beauty and the Beast (2017), Aladdin (2018) and Snow White (2019)

Languages

English
Native
French
Elementary

Timeline

Clubhouse Assistant

Bird Hills Golf Centre
2024.10 - Current

Supply Nursery Practitioner

Little Grange Nursery
2024.06 - 2024.11

Family Worker

Bracknell Forest Council
2023.12 - 2024.06

Therapeutic Practitioner

Amegreen Children's Services
2023.02 - 2023.11

Accounting and Assurance Associate

Azets
2022.09 - 2022.12

Business Administrator

UCS Logistics
2020.09 - 2022.07

Certificate of Higher Education - Business Administration

Bracknell and Wokingham College
2020.09 - 2022.03

Sales Advisor

New Look
2019.04 - 2020.11

A-Levels - Criminology, English Literature and French

Edgbarrow Sixth Form
2018.09 - 2020.08

Waitress

Beatons Tearooms
2018.08 - 2019.04

GCSEs -

Edgbarrow School
2013.09 - 2018.08
Emily Bastin