Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Languages
Timeline
Generic
Emily Bastin

Emily Bastin

Crowthorne,Berkshire

Summary

As a young, eager, and committed individual, I am actively seeking a career in aviation as cabin crew. My motivation stems from my desire to assist others and deliver exceptional customer service, qualities that are vital in this industry. Over the past few years, I have cultivated skills that align well with the demands of this role. My adaptability allows me to navigate challenges creatively and resiliently. Moreover, my confidence and strong communication skills are assets that enhance my ability to engage with clients and colleagues alike. My peers often describe me as an effective team player; I believe that successful teamwork hinges on active listening and empathy. An example of this was during the Duke of Edinburgh Award exhibition when I facilitated open communication among team members to assign roles based on individual strengths. This approach fostered a sense of value within the group and contributed significantly to our success.

Overview

6
6
years of professional experience
8
8
years of post-secondary education

Work History

Clubhouse Assistant

Bird Hills Golf Centre
Maidenhead
10.2024 - Current
  • In my current role as a Clubhouse Assistant, I am responsible for serving food and drinks while also maintaining cleanliness by clearing tables. During weekends, I often assist with events, preparing venues and facilitating smooth operations. Additionally, I maintain the golfer's driving range, ensuring that it meets high standards for customer satisfaction.

Supply Nursery Practitioner

Little Grange Nursery
Crowthorne, Bracknell Forest
06.2024 - 11.2024

In my previous role as Supply Nursery Practitioner, I looked after babies and young children up to the age of five. My main duties included providing children with a safe environment to learn, helping them to develop basic social and behavioural skills and engaging them in age-appropriate play activities.

Family Worker

Bracknell Forest Council
Bracknell, Bracknell Forest
12.2023 - 06.2024

As a Family Worker, I supported special guardians and foster carers, planning support groups, events and training sessions. I also undertook family finding for the young people and ensured that they were with families that could meet their needs into adulthood.

Therapeutic Practitioner

Amegreen Children's Services
Basingstoke, Hampshire
02.2023 - 11.2023

In my role as a Therapeutic Practitioner, I worked with children who had experienced trauma. I listened, guided, and advised children sensitively, offering comfort during challenging times and sharing their joy when appropriate. I always ensured the safety of each child and was alert to any indication of stress or abuse and reporting accordingly.

Accounting and Assurance Associate

Azets
Egham, Surrey
09.2022 - 12.2022

In my role as an accounting and assurance associate, I prepared financial accounts and performed audits for clients. I had the opportunity to visit clients which greatly developed my interpersonal skills.

Business Administrator

UCS Logistics
Bracknell, Bracknell Forest
09.2020 - 07.2022

In this role I worked in the Customer Services department where my responsibilities were dealing with customer issues, running reports, making stationary orders and updating the company website. However, I also had the opportunity to gain experience in the Operations department and the Accounts department.

Sales Advisor

New Look
Bracknell, Bracknell Forest
04.2019 - 11.2020

My role as a Sales Advisor was to serve customers at the till, recommend products to customers, sort deliveries, tidy the shop floor and count the money in the tills at the end of the work day. My job at New Look improved my emotional intelligence and my resilience.

Waitress

Beatons Tearooms
Crowthorne, Bracknell Forest
08.2018 - 04.2019

My part time job as a Waitress gave me the skills under-pressure and helped me to become a great problem-solver. My role in this job was to serve customers, make drinks, handle money at the till and on occasions, prepare food.

Education

Certificate of Higher Education - Business Administration

Bracknell and Wokingham College
Bracknell, Bracknell Forest
09.2020 - 03.2022

A-Levels - Criminology, English Literature and French

Edgbarrow Sixth Form
Crowthorne, Bracknell Forest
09.2018 - 08.2020

GCSEs -

Edgbarrow School
Crowthorne
09.2013 - 08.2018

Skills

  • Natural team player
  • Excellent communication skills
  • Over 4 years customer service experience
  • Ability to remain calm in stressful situations
  • Resilient and hard-working
  • Takes initiative
  • Empathetic
  • Highly organised and excellent time management

Affiliations

  • I enjoy running in my spare time, either in my local community or on my treadmill. I find that running helps to improve my determination and will power.
  • From a young age, reading has been one of my biggest interests. I especially like reading books about crime and mystery.

Accomplishments

  • I achieved my Silver Duke of Edinburgh award at the end of 2017
  • Performing in several ice pantomimes. I enjoyed showcasing my skills in figure skating and have performed in Sleeping Beauty (2016), Beauty and the Beast (2017), Aladdin (2018) and Snow White (2019)

Languages

English
Native
French
Elementary

Timeline

Clubhouse Assistant

Bird Hills Golf Centre
10.2024 - Current

Supply Nursery Practitioner

Little Grange Nursery
06.2024 - 11.2024

Family Worker

Bracknell Forest Council
12.2023 - 06.2024

Therapeutic Practitioner

Amegreen Children's Services
02.2023 - 11.2023

Accounting and Assurance Associate

Azets
09.2022 - 12.2022

Business Administrator

UCS Logistics
09.2020 - 07.2022

Certificate of Higher Education - Business Administration

Bracknell and Wokingham College
09.2020 - 03.2022

Sales Advisor

New Look
04.2019 - 11.2020

A-Levels - Criminology, English Literature and French

Edgbarrow Sixth Form
09.2018 - 08.2020

Waitress

Beatons Tearooms
08.2018 - 04.2019

GCSEs -

Edgbarrow School
09.2013 - 08.2018
Emily Bastin