Emily Wright
Crewe,Cheshire
Summary
Having gained a range of experience in customer service and administrative roles, I am now looking to apply my skills in a bar, restaurant or cafe setting. I am an enthusiastic and reliable individual with a strong foundation in communication, teamwork and organisation. I am quick to adapt to new environments and passionate about delivering excellent customer experiences.
Overview
4
4
years of professional experience
Work history
Party hostess and Café assistant
Just kidding
Crewe, Cheshire
2025.03 - Current
- Upheld health and safety regulations whilst handling food and drinks.
- Exhibited professional etiquette when dealing with VIP clients or special guests.
- Demonstrated excellent multitasking skills whilst juggling various responsibilities during peak hours.
- Coordinated with kitchen staff, ensuring timely delivery of food and refreshments.
- Welcomed guests warmly, establishing a friendly environment from the start.
- Explained menu options clearly to cater to dietary preferences and restrictions of guests.
- Kept track of inventory and restocked supplies as needed, ensuring continuous availability of items requested by diners.
Shop worker
Sparklane Garden Nursery
Crewe, Cheshire
2022.04 - 2025.03
- Processed sales quickly and accurately, increasing overall efficiency.
- Handled returns and exchanges professionally for improved customer satisfaction.
- Demonstrated strong product knowledge to assist customers in making informed purchases.
- Operated till efficiently during busy periods, reducing queues significantly.
- Delivered excellent customer services whilst handling cash transactions accurately.
- Worked collaboratively with team members to maintain a clean, well-organised shop floor.
- Handled telephone enquiries professionally, providing helpful responses promptly.
- Assisted in visual merchandising efforts, improving product visibility.
Finance work experince student
Concept Car Credit LTD
Bolton, Greater Manchester
2023.03 - 2024.09
- Fostered a positive work atmosphere, through effective communication with colleagues.
- Prepared reports, regularly providing valuable information for decision making.
- Ensured clean and orderly desk space , with regular tidying up activities.
- Updated data on the computer system regularly, ensuring accurate records at all times.
- Supported team, by demonstrating respect and willingness to help.
- Used Microsoft Word and other software tools to create documents and clear communications.
- Consistently arrived at work on time and ready to start immediately.
Education
GCSEs - English , Maths , Art , Psychology , Business , Chemistry , Biology , Physics
Holmes Chaple Comprehensive School
Crewe 09/2023 - 07/2025
A-Levels - Business , Sociology , Biology
Holmes Chaple Sixth-form
Crewe 09/2025 -
Skills
- Completed an allergy awareness training, enabling me to confidently identify and address customer allergy concerns
- Can effectively manage multiple tasks and deadlines, ensuring timely completion of responsibilities across roles
- Can consistently upsell items and promote special deals, enhancing sales and customer engagement
- Can collaborate effectively with team members to achieve common goals and ensure a smooth customer experience
- I organise and coordinate events from planning to execution , ensuring all details run smoothly and guests have a positive experience
Timeline
Party hostess and Café assistant
Just kidding
2025.03 - Current
Finance work experince student
Concept Car Credit LTD
2023.03 - 2024.09
Shop worker
Sparklane Garden Nursery
2022.04 - 2025.03
GCSEs - English , Maths , Art , Psychology , Business , Chemistry , Biology , Physics
Holmes Chaple Comprehensive School
09/2023 - 07/2025
A-Levels - Business , Sociology , Biology
Holmes Chaple Sixth-form
09/2025 -