Experienced professional with comprehensive training in food safety level, Excel, and Microsoft Power BI. Demonstrates expertise in technical support, data analysis, legal compliance, and internal/external audits. Proven ability to manage customer relationships (CRM), adhere to deadlines, and oversee employee and stakeholder management. Committed to maintaining high standards of performance and achieving career goals through continuous improvement and effective management practices.
The role consists of reviewing and interpreting documentation. Understanding of relevant laws and regulations, communicating inconsistencies and informing gaps in policies. Investigating non-compliant issues and improving processes within the business. Ability to explain complex regulations to various stakeholders and approval. Coordinating audits and managing timelines across the business, keeping detailed records on serval platforms and sharing with the customer. Promoting ethical and environmental practices to improve efficiencies within the group.
I provided office support to the technical team taking on a variety of roles and tasks collecting relevant data upon request and maintaining internal databases. Trained on Bakkavor software’s such as FIND, insights and connect.
Duties included taking on managerial reports on a weekly and monthly basis for M&S and a wider audience of customers for the business, this includes a range of KPI’s and board packs for micro and complaints data in a variety of formats.
I led investigations and assign tasks to the technical team, documenting and keeping track of the investigation along the way to report back to the customer and keep central updated.
Presenting data and findings every week to all Tilmanstone departments, leading meetings to implement action plans upon complaints and ensure previous actions are closed. I was involved in external audits and know what is required for high profile visits, alongside leading internal audits for team members.
I took ownership of document control and compliance for site procedures, maintaining the internal database with relevant links for the team to easily access.
Raising POs for the department and keeping track of the outings for the month to ensure we have budget for necessary testing such as calibrations for technical equipment. Creating schedules for site testing and signing off results from nutritional testing to swabbing in the factory.
I am trained to process the business invoices throughout the company from all departments on the Bakkavor system, managing the on-site cash and extra finances. I tracked the agency payroll to ensure Bakkavor charge the agencies, also being trained on different soft wares collecting and documenting data on Carbon desktop and Qlik. Regularly updating forecast sheets for weekly and monthly reports, analysing data to produce variables and estimations on XL spreadsheets.