Emily Whalley

Experienced and results-driven Enterprise Sales Manager with a focus in Travel Tech & Fintech sector.

BR-DGE is an award-winning FinTech scale-up that recently entered the Travel Space.

I have personally driven the success within the Travel vertical, securing notable wins, and establishing exclusive partnerships.

I'm a dynamic leader with a proven track record in team management, strategic planning, client acquisition, and fostering key relationships.

I'm committed to delivering excellence and a recognized figure in the Fintech and Travel industry.

Key Achievements:

• Notable wins with key clients such as Kenwood Travel, Flight Catchers.com, Vibe Travel, and two Airlines (TBA).
• Established exclusive partnerships with industry leaders such as Amex Open Banking, Vyne, and Volt.
• Currently managing eight upcoming projects due to close Q4
• Delivered first UK merchant to golive with Visa instalments product.
• Nominated for the Woman in Fintech Awards – Pioneering Woman in Business (Highly Commended).

Professional Engagements:

• Key Member of BR-DGE Culture Club, promoting company values and vision.
• Presented sessions at The Airline Travel Payment Leaders’ Summit (ATPS) in London on Payment Orchestration & Open banking strategies.
• Hosted Leadership Dinner for 50 C-Level prospects within the Airline/OTA sector.
• Presented at World Aviation Festival (WAF) in Amsterdam – Panel on “The importance of Personalization within the Payments ecosystem.”
• Hosted Leadership Drinks reception following recent World Travel Market with over 110 attendees.

Personal Attributes:.

• Passionate about making a difference to the business and the people within the team.
• Inspirational leader dedicated to supporting our team's growth and development.
• Experienced in fast-paced and scaling business environments, unafraid to make decisions.
• Strong relationship with the Travel Trade, contributing thought leadership pieces and guest articles to industry publication

• Delivered commercial proposals, retaining and winning new business.
• Formulated a customer-centric sales approach, identifying high-value opportunities globally.
• Led in-depth strategic business reviews, recommending solutions to enhance customer performance.
• Proactively engaged with Product & Marketing teams, ensuring successful SaaS solution development and adoption.
• Managed multiple sales processes concurrently, ensuring compliance with commercial contractual targets.
• Orchestrated company resources to maximize sales volume and profit goals in the assigned territory.
• Fostered strong customer relationships, addressing satisfaction requirements.
• Recognized as "Client Relationship Manager of the Year" nominee
• Awarded "Relationship Manager Award" in 2020.
• Travelport representative for AWTE, promoting women's careers in the Travel industry.
• Achieved 99% client retention over a 13-year duration and consistently exceeded revenue and transaction targets.

• Assumed full Commercial responsibility Enterprise portfolio, achieving 100% client retention in a three-year period.
• Contributed to company sales growth, reaching a 48% market share within the UK market over 12-month period.
• Conducted Customer Roadshows across the UK & IE, resulting in a 50% increase in attendance.
• Recognized as Top SMB Sales Manager in 2006/2007.

• Managed Sales and accounts for OnePass Frequent Flyer program.
• Promoted to Operations & Training Manager for New Hires.
• Served as a senior sales agent within groups, ticketing, and customer service teams.

Completed passenger profiler course t FAA Standard, working on high-risk routes.
Conducted questioning and documentation checks for internal and external passengers.
Trained new hires on processes and operational procedures.

• Oakwood Secondary School / Surrey / 1996: GCSE x 10 (A-C Grades)
• Reigate College, Surrey UK 1996-1998: 4 x A Level (A-B Grades)