Emily Watson
Wembley
Summary
Accomplished Supervisor focused on meeting customer expectations and achieving company goals. Drives success by directing high-producing teams while developing lasting employee rapport. Exceptional knowledge of cost-reduction methods and organisational skills
Overview
7
7
years of professional experience
Work history
Supervisor
Boxpark
Wembley
2019.01 - Current
- Supervising agency staff
- Stock and inventory management
- Managed staff rotas, planning workloads effectively and strategically.
- Led by example to maintain team motivation, ensuring daily tasks were performed accurately and efficiently.
- Managed daily planning of workplace operations, clearly communicating targets to staff for smooth, efficient task delivery.
- Dealt with customer complaints and rectified product and service issues.
- Increased team productivity through effective staff planning, coordination and task delegation.
- Identified operational problems and proposed solutions to management, improving service efficiency and work to reach company wide goals.
- Maintained documents and records to comply with internal policies and external regulations.
- Assisted with the planning and implementation of a variety of event types, whilst working with clients such as Mastercard, ensuring smooth operations.
Opening of Harley Davidson Emirates
Harley Davidson
Abu Dhabi
2017.04 - 2017.04
- Providing logistics support for suppliers once they arrived on site
- Problem solving on behalf of clients
- Assisting in the directing of the breakdown of the event with suppliers and staff
- Providing assistance in the set-up go the merchandising area
- Arranging the event area
- Gift preparation and distributing following data collection of guest information
- Communicated clearly and professionally, demonstrating responsibility and commitment to help drive positive reviews.
Education
BA - Politics
University of Westminster
London 09/2018 - 05/2021
GCSEs -
Dubai English Speaking College
Dubai 09/2014 - 06/2016
Master of Arts - International Relations
King's College London
London 09/2021 -
A-Levels -
Dubai English Speaking Collage
Dubai 09/2016 - 06/2018
Skills
- Experience in marketing and sales
- Advanced problem solving
- Accomplished communication skills, both written and verbal, developed through both Undergraduate and Masters Degrees
- Customer service
- Team supervision
- Inspiring leadership
- Real time analysis
- Employee management
- Inventory oversight
- Target-driven
- Highly proficient in IT
Timeline
Supervisor
Boxpark
2019.01 - Current
Opening of Harley Davidson Emirates
Harley Davidson
2017.04 - 2017.04
BA - Politics
University of Westminster
09/2018 - 05/2021
GCSEs -
Dubai English Speaking College
09/2014 - 06/2016
Master of Arts - International Relations
King's College London
09/2021 -
A-Levels -
Dubai English Speaking Collage
09/2016 - 06/2018