Emily Taylor
Falmouth,Cornwall
Summary
I am a very dedicated and motivated individual with a strong background in customer service. Being able to lead a team in a fast paced environment, which involves high pressure and good communication, and still maintaining and delivering the best customer experiences. I am very passionate about fashion and I am always up to date with the current trends of the season. Having lived in Bath surrounded by designer shops and eye catching window displays, I have always appreciated fashion and the endless possibilities.
Overview
2
2
years of professional experience
2020
2020
years of post-secondary education
Work history
Lead barista
Waterstones
Bath, Bath and North East Somerset
10.2023 - 05.2025
- Handled transactions accurately for smooth business operations.
- Adhered strictly to health and safety regulations, maintaining a safe workplace environment.
- Designing and putting together attractive displays
- Improved customer satisfaction by providing quick and friendly service, which I then formed relationships with my regular customers
- Led team meetings to improve communication and teamwork amongst staff.
- Addressed customer queries effectively to provide clear information about our products and services.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Carried out day-to-day duties accurately and efficiently.
Education
Level 3 Diploma - Art and Design
Truro College
Truro Jan 2016 - 06.2019
Bachelor of Arts - Textile Design for Fashion and Interiors
Bath Spa University
Bath 09/2019 - 06/2022
Skills
- Leadership
- Strong communication skills
- Confident
- Adaptable to new environments
- Creative
- Visual styling
- Flexibility under pressure
- Understanding of material usage
- Attention to Detail
- Problem-solving
- Sustainable material understanding
Affiliations
- Machine knitting
- Interior Design
- Gardening and Floristry
- Fashion and styling
- Being outdoors
- Reading
Timeline
Lead barista
Waterstones
10.2023 - 05.2025
Level 3 Diploma - Art and Design
Truro College
Jan 2016 - 06.2019
Bachelor of Arts - Textile Design for Fashion and Interiors
Bath Spa University
09/2019 - 06/2022
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