Summary
Overview
Work history
Education
Skills
Additional Employment
References
Timeline
Generic

Emily Sullivan

Nuneaton,Warwickshire

Summary

Dedicated, reliable and experienced Paramedic with a strong work ethic, known for punctuality and a commitment to continuous learning. I thrive in complex and challenging situations, approaching each with friendliness, sensitivity, and professionalism. Passionate about problem-solving, I excel both as a team player and an autonomous practitioner, understanding the importance of efficiency and meeting deadlines while maintaining high-quality care and attention to detail.,

As a Specialist Mental Health Paramedic, I am experienced in assessing and supporting patients in crisis, carrying out mental state, risk, and capacity assessments, and delivering compassionate, trauma-informed interventions. I am skilled in de-escalation, building therapeutic rapport, and creating a safe environment for patients, relatives, and colleagues during highly emotive situations.

I remain focused on delivering superior clinical care—both physical and mental health—while maintaining strong patient relationships, even in difficult circumstances. With a proven track record of excellent patient-centred outcomes, I draw on advanced communication skills, sound clinical reasoning, and a calm, reassuring approach. Dynamic and motivated, I am eager to contribute to a proactive, multidisciplinary team and continue adapting to the evolving landscape of healthcare.

Overview

7
7
years of professional experience

Work history

Specialist Mental Health Paramedic

West Midlands Ambulance Service
Coventry
04.2025 - Current


  • Advanced Mental Health Assessment and Management
    Provide advanced assessment and management of patients in mental health crisis, including mental state exam, risk, and capacity assessments.
  • Crisis Intervention and Psychological Support
    Deliver de-escalation, brief psychological support, and safe, person-centred crisis interventions.
  • Emergency Response and Critical Care
    Respond to multiple medical emergencies, delivering critical pre-hospital care and Immediate Life Support (ILS).
  • Autonomous Practice and Multi-Agency Collaboration
    Work autonomously and collaborate with police, crisis teams, safeguarding, and wider MDT colleagues to ensure safe and appropriate care pathways.
  • Reducing Emergency Department Conveyance
    Reduce unnecessary ED conveyance through early specialist input and effective referrals.
  • Mentorship and Specialist Advice
    Offer expert advice and mentorship to ambulance staff regarding mental health presentations.
  • Documentation and Compliance
    Maintain high-quality documentation and compliance with legal and organisational standards.
  • Trauma-Informed and Recovery-Focused Care
    Promote trauma-informed, recovery-focused care, advocating for patient rights and wellbeing.
  • Reflective Practice and Professional Development
    Engage in reflective practice and ongoing professional development to maintain specialist competence.


Required to complete a Masters in

Advanced Clinical Practitioner (ACP)

Paramedic

West Midlands Ambulance Service
Coventry, West Midland
03.2022 - 04.2025
  • Patient Care & Assessment: Developed rapport with coworkers and hospital staff to facilitate patient care, assess the severity of emergent medical incidents, and deliver appropriate treatment while maintaining patient dignity and confidentiality.
  • Critical Decision-Making: Executed informed critical decisions in high-pressure situations and effectively managed stress to ensure clear-headed, proactive patient care.
  • Documentation & Record-Keeping: Maintained detailed records of patient care and treatment, ensuring all documentation is completed accurately and promptly.
  • Emergency Response & Transport: Operated emergency vehicles safely to transport patients, monitored their status during transit, and administered tests and medication as needed.
  • Professional Development & Mentorship: Demonstrated commitment to quality care through continuous training and development, while acting as a mentor to students and fostering clinical and professional growth.

Student Paramedic Apprentice

West Midlands Ambulance Service
Coventry, Coventry
03.2019 - 03.2022

During my apprenticeship, I completed a foundation degree in paramedic science, which provided me with a solid educational foundation while allowing me to train on the job. This hands-on experience was instrumental in developing my skills and knowledge necessary for delivering top-class patient care.

  • Comprehensive Training: Engaged in rigorous training that enhanced my ability to assess the severity of emergency medical incidents and deliver appropriate care within my scope of practice. I learned to effectively communicate and collaborate with coworkers and local hospital staff, ensuring seamless patient care.
  • Emergency Response Skills: Gained practical experience in operating emergency vehicles safely, administering tests and medication, and monitoring patients during transport. This training honed my ability to perform under pressure while maintaining patient dignity and confidentiality.
  • Commitment to Quality Care: Cultivated a commitment to continuous learning and professional development, which included maintaining accurate records of patient care and treatment. I proactively assessed patients' social and environmental conditions, ensuring a holistic approach to their well-being.

This apprenticeship not only equipped me with the technical skills needed for effective emergency response but also fostered a compassionate and patient-centered approach to care.

Education

Master of Science - Advance Clinical Practitioner

Coventry University
Coventry
03/2026 -

BSC in Paramedic Science - Paramedic Science

University of Cumbria
Carlisle
04/2023 -

Foundation Degree in Science - Paramedic Science

Coventry University
Coventry, COV

A-Levels -

Chipping Campden School
Chipping Campden, GLS

GCSEs -

Chipping Campden School
Chipping Campden, GLS

Skills

  • Patient Care & Management: Expertise in direct patient care, bedside support, and patient education, ensuring first-class service and confidentiality
  • Assessment & Diagnostics: Proficient in patient assessments, triaging, medical history collection, and diagnostics to inform clinical decisions
  • Clinical Documentation & Records Management: Skilled in medical records management, data entry, and maintaining accurate clinical documentation
  • Medication & Infection Control: Experienced in medication administration, infection control, and adhering to aseptic procedures
  • Crisis Management & Decision Making: Strong ability to make high-pressure decisions and provide effective patient counselling in urgent situations
  • Mentoring & Training: Committed to mentoring and supporting colleagues in clinical practice and patient care techniques

Additional Employment

With a diverse background in management, customer service, and healthcare, I have developed strong leadership and interpersonal skills. As a Duty Manager, I effectively led a team of 20, ensuring smooth operations and high standards of service while managing customer inquiries and training programs. My roles in various leisure and educational facilities have honed my ability to handle complex situations, oversee safety protocols, and maintain operational efficiency. Additionally, my experience as a Personal Care Assistant involved providing compassionate support and assistance to clients, further enhancing my commitment to delivering quality care. My international experience as a Camp Director and Volunteer Teacher has enriched my understanding of diverse communities and fostered my passion for education and health advocacy. If you would like to know more about my previous roles, please feel free to ask.

References

References available upon request.

Timeline

Specialist Mental Health Paramedic

West Midlands Ambulance Service
04.2025 - Current

Paramedic

West Midlands Ambulance Service
03.2022 - 04.2025

Student Paramedic Apprentice

West Midlands Ambulance Service
03.2019 - 03.2022

Master of Science - Advance Clinical Practitioner

Coventry University
03/2026 -

BSC in Paramedic Science - Paramedic Science

University of Cumbria
04/2023 -

Foundation Degree in Science - Paramedic Science

Coventry University

A-Levels -

Chipping Campden School

GCSEs -

Chipping Campden School
Emily Sullivan