Emily Royle
Southampton
Summary
I am currently working at Aviva as a claims consultant whilst also teaching at a reformer Pilates studio Beyond. I am looking to take on some more classes alongside this and expand my variety of classes every week. I am also beginning to study a further Nutrition and weight management course as well as a Level 3 Exercise referral and level 4 obesity and diabetes course.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Claims consultant
Aviva
Southampton, Shropshire
01.2024 - Current
- Identified fraudulent activities, protecting company resources.
- Handled sensitive information confidentially respecting client privacy laws at all times.
- Delivered high quality service by addressing client queries promptly.
- Trained new hires on claims procedures, elevating department knowledge levels and efficiency.
Gym manager
Trib3
Southampton, Hampshire
06.2023 - 01.2024
- Reduced member churn rate by introducing loyalty schemes and incentives.
- Improved gym efficiency by implementing new operational processes.
- Boosted team morale with regular staff training and development sessions.
- Streamlined membership administration for enhanced client satisfaction.
- Focused on increasing sales and member retention
- Led Multiple classes per day with high energy & motivation for our members.
- Ensured health and safety compliance, resulting in a safer workout environment.
- Managed gym staff rota for optimal staffing during peak hours.
- Developed partnerships with local businesses, enhancing the gym's reputation.
Education
Level 3 PT - Personal Training
The Training Room
Southampton 01.2022 -
Master reformer level 4 - Pilates
Pilates Reformer
Southampton 02.2025 -
Sports Science Diploma - Sports
Barton Peveril College
Southampton 09.2020 -
Skills
- Communication skills
- Team building
- Leadership
- Problem-solving
- Public speaking
- Calm under pressure
- High energy
- Fun & approachable
- Passionate about what i do
- Time management
Certification
- Pilates for Orthopaedic conditions
- Nutrition for Pilates
- Working with menopause
- Pre and post-natal Pilates
Timeline
Master reformer level 4 - Pilates
Pilates Reformer
02.2025 -
Claims consultant
Aviva
01.2024 - Current
Gym manager
Trib3
06.2023 - 01.2024
Level 3 PT - Personal Training
The Training Room
01.2022 -
Sports Science Diploma - Sports
Barton Peveril College
09.2020 -
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