Emily Rice
Northampton,northamptonshire
Summary
Dynamic actor/facilitator and coach with expertise in business theatre and experiential training. Experienced in delivering interactive workshops, coaching individuals, and driving behavioural change through engaging, practical learning experiences. Combines strong communication skills with a deep understanding of human behaviour to create impactful and memorable development programmes.
Overview
15
15
years of professional experience
5
5
years of post-secondary education
Work history
Corporate Actor/ Facilitator/ Coach
Debra Stevens Training and Coaching
Towcester, Northamptonshire
2025.04 - Current
- Co-facilitate online and face-to-face experiential learning workshops using business theatre to develop core skills, including communication, leadership, negotiation, sales, customer experience, and presentation skills.
- Deliver realistic workplace simulations that enable participants to observe, analyse, and practise behaviours in a safe environment.
- Provide clear, constructive, and actionable feedback to support development.
- Use a range of techniques, including role play, scripted scenarios, talking heads, and forum theatre.
- Coach participants through real-life workplace challenges to improve confidence and performance.
- Film and perform in scenario-based content for online learning platforms.
Senior Stewardess/ Head of Housekeeping
Yachting Industry
2018.04 - 2025.04
- 7 years' experience in the yachting industry on 90m+ vessels, including M/Y Katara, M/Y Bravo Eugenia, and M/Y Norn
- Delivered exceptional guest service across housekeeping, fine service, and onboard activities, maintaining luxury standards at all times
- Event management.
- Led and managed interior teams of 10+ crew, ensuring high performance, organisation, and attention to detail
- Oversaw inventory management, including stocktakes, provisioning, ordering, and maintaining accurate records
- Developed and updated Standard Operating Procedures (SOPs) and safety manuals to support compliance and efficiency
- Trained and mentored junior crew, supporting skill development and maintaining high service standards
Account Manager
Lease Plan
Milton Keynes, Buckinghamshire
2017.09 - 2018.01
- Managed client accounts, building and maintaining strong relationships to ensure satisfaction, retention, and repeat business.
- Followed up on new leads and actively developed new business opportunities.
- Conducted cold calling to generate and convert sales leads.
- Consistently met and exceeded sales targets through proactive account management and business development.
- Worked closely with dealerships and partners to deliver seamless and high-quality customer experience.
Corporate Actor/ Facilitator
Dramatic Training Solutions
Milton keynes , Buckinghamshire
2012.09 - 2017.09
- Supported lead facilitator in running experiential workshops using business theatre to develop communication, leadership, negotiation, sales, customer experience, and presentation skills.
- Created simulations where participants can observe, practise, and improve behaviours in a safe environment
- Give clear, constructive feedback to support learning and development.
- Use techniques such as role play, scripted scenarios, talking heads, and forum theatre.
Freelance Corporate Actor
Role Call
London
2013.07 - 2016.12
- Supported lead facilitator in running experiential soft skills training workshops mainly focusing in the health industry.
- Created simulations where participants can observe, practise, and improve behaviours in a safe environment.
- Give clear, constructive feedback to support learning and development.
- Use techniques such as role play, scripted scenarios, talking heads, and forum theatre.
Assistant Manager
Age UK
Bletchley, Milton Keynes
2011.01 - 2012.09
- Assistant manager on the shop floor focusing on delivering exceptional customer service.
- Leading a team of 20+ volunteers.
- Training new volunteers and staff.
- Window and shop floor displays.
- Stock take.
- Hitting sales targets.
Education
BA Hons - Performing Arts
University of East London
City of london 2012.09 - 2015.09
Btec Higher Diploma - Performing Arts
Stantonbury Campus
Milton Keynes 2007.09 - 2009.09
Diploma of Higher Education - Life Coaching
The Coaching Academy
Remote study 2024.10 -
Diploma of Higher Education - Business Coaching
The Coaching Academy
Remote study 2024.10 -
Skills
- Skilled in acting techniques, including role play, improvisation, and forum theatre
- Deliver clear, constructive, and impactful feedback
- Experienced in facilitating group role play sessions
- Apply a range of coaching methodologies to support development
- Strong understanding of human behaviour and behavioural change
- Proven experience in sales and customer service
- Highly organised, with experience in planning and delivering events
Affiliations
- travel, music/singing, being creative, tennis and the gym
Debra
Director and head facilitator of Debra Stevens Training and Coaching
Drew
Director and facilitator at Debra Stevens Training and Coaching
Timeline
Corporate Actor/ Facilitator/ Coach
Debra Stevens Training and Coaching
2025.04 - Current
Diploma of Higher Education - Life Coaching
The Coaching Academy
2024.10 -
Diploma of Higher Education - Business Coaching
The Coaching Academy
2024.10 -
Senior Stewardess/ Head of Housekeeping
Yachting Industry
2018.04 - 2025.04
Account Manager
Lease Plan
2017.09 - 2018.01
Freelance Corporate Actor
Role Call
2013.07 - 2016.12
Corporate Actor/ Facilitator
Dramatic Training Solutions
2012.09 - 2017.09
BA Hons - Performing Arts
University of East London
2012.09 - 2015.09
Assistant Manager
Age UK
2011.01 - 2012.09
Btec Higher Diploma - Performing Arts
Stantonbury Campus
2007.09 - 2009.09