Emily Owen
Bury St Edmunds,Suffolk
Summary
Proactive and detail-orientated individual with expertise in Power BI and Business Central, LIMS systems, and financial literacy.
Demonstrates proficiency in database administration, data analysis, and internal communication. Known for responsible decision-making, process improvement, audit preparation, and self-motivation. Friendly, motivated and hardworking team player. Comfortable in fast-paced environments and willing to take on challenging work. Career goals include leveraging analytical skills to drive business success and enhance operational efficiency.
Overview
6
6
years of professional experience
Work history
Accounts administrator
Fischer Farms Ltd
Norwich, Norfolk
2026.02 - 2026.04
- Solved complex accounting problems, ensuring optimal business performance.
- Facilitated communication between finance team and clients, fostering positive relationships.
- Managed all financial records to ensure accuracy and compliance.
- Coordinated with different departments for timely completion of financial reports.
- Generated purchase orders for controlled spending.
- Collaborated with accountants for successful year-end closing procedures.
- Assisted in audit preparation to meet regulatory standards.
- Liaised with clients to manage account enquiries and update relevant data.
- Cultivated strong rapport with clients and stakeholders to support long-lasting relationships.
- Improved accuracy of financial data by conducting thorough checks and balances.
Specimen Reception Lead
Antech Diagnostics/Dick White Referrals
Six Mile Bottom, Cambridgeshire
2020.08 - 2026.01
- Leading the reception team in daily operations and supporting various departments, including finance and quality assurance.
- Recognised resource, process and procedure opportunities to improve laboratory performance.
- Management duties such as 1:1's, rota management, training new staff and absence management.
- Supervised and evaluated employee performance, providing constructive feedback and identifying staff talent.
- Controlled expenses, advising on efficient use of resources to minimise unnecessary costs.
- Offered friendly, efficient customer service and handled challenging situations with ease.
- Prioritising work based on the level of urgency.
- Analysing data trends to support revenue and issue tracking to present to the operations manager.
- Liaising with laboratory technicians and clinical pathologists to deliver a high quality of patient care.
- Writing and updating SOP’s to a high standard.
- Scheduling and partaking in meetings with the laboratory team to discuss ongoing operations and resolve issues as needed. Taking minutes where required.
- Supporting the team by any means necessary (restocking supplies, general admin etc.)
- Liaising with the finance team to ensure accurate billing for services provided.
- Maintained a clean, organised environment with regular lab cleaning schedules.
- Prioritised tasks according to urgency to meet deadlines consistently.
- Assisted in data analysis, contributing to insightful research conclusions.
Education
GCSEs - English (B), Maths (C), History (A), German (B), Science (B/C), Religious Studies (C), Textiles (C), Child Dev. (B)
Sir John Nelthorpe School
Brigg, North LincolnshireA-Levels - English Language & Literature (B/A), Maths (C), Film Studies (B), History (C), General Studies (C)
John Leggott Sixth Form College
Scunthorpe, North LincolnshireSkills
- Operations Management
- Power BI
- Business Central
- Financial literacy
- Database administration
- Data analysis
- Responsible decision-making
- Process improvement
- Audit preparation
Accomplishments
Nominated in 2025 for Associate of the Month. Recognised for outstanding problem-solving, going above and beyond to help, and for remaining calm and professional when problems arose.
PERSONAL SKILLS
- Friendly and approachable
- Punctual and organised
- A team player
- Excellent customer service skills
- Reliable decision-making and problem-solving.
Timeline
Accounts administrator
Fischer Farms Ltd
2026.02 - 2026.04
Specimen Reception Lead
Antech Diagnostics/Dick White Referrals
2020.08 - 2026.01
GCSEs - English (B), Maths (C), History (A), German (B), Science (B/C), Religious Studies (C), Textiles (C), Child Dev. (B)
Sir John Nelthorpe School
A-Levels - English Language & Literature (B/A), Maths (C), Film Studies (B), History (C), General Studies (C)
John Leggott Sixth Form College