Summary
Overview
Work history
Education
Skills
References
Timeline
Generic

Emily Nicholls

Summary

I am eager to help interrogate key communication principles within an organisation through my use of creativity and experience of working with a variety of audiences. Through working in diverse environments, I have a proven success in identifying target audiences and analysing characteristics, behaviours and media habits to deliver successful projects. I enjoy working with people to understand objectives and maximise outcomes for them whatever that may be. Strong analytical and organisational skills with a balanced leadership approach that allows for an environment where people thrive. A passion for continuous learning and research which encourages delivery of up to date approaches.

Overview

10
10
years of professional experience

Work history

Teacher of English and Media

Ridgeway Secondary School
Redditch, Worcestershire
09.2020 - Current
  • Improved student progress by implementing innovative teaching methods for differentiation.
  • Fostered a positive and collaborative classroom atmosphere with effective communication strategies.
  • Enhanced student participation in class.
  • Encouraged critical thinking skills with thought-provoking literature/language and media studies.
  • Assisted colleagues in curriculum development, improving overall quality of teaching materials.
  • Conducted regular assessments to encourage consistent progress.
  • Incorporated multi-media resources into lessons, increased student interest in subject matter.
  • Worked closely with parents during parent-teacher meetings.
  • Provided extra support to struggling students.
  • Utilised creative teaching aids.

Head of Media, Business and IT

Ridgeway Secondary School
Redditch, Worcestershire
09.2022 - 10.2023
  • Promoted positive behaviour by establishing clear guidelines and expectations.
  • Implemented strategies to improve teacher-student relationships, creating a more conducive learning environment.
  • Assured high standards of instruction by conducting regular teachers' evaluations and feedback sessions.
  • Managed resources effectively to ensure smooth functioning of the department.
  • Integrated technology into teaching practices, enhancing student engagement and participation.
  • Collaborated with other department heads for cross-curricular planning and implementation.
  • Led professional development workshops for staff skill enhancement.
  • Partnered with parents for student progress meetings-increased parent involvement in academic matters.
  • Supervised after-school clubs and extracurricular activities, fostering overall student development.

Content solutions account manager

Global media and entertainment group
Birmingham
01.2018 - 07.2019


  • Led team meetings for efficient communication and project updates.
  • Developed new strategies with a focus on customer retention.
  • Devised and implemented marketing plans, resulting in increased brand awareness.
  • Collaborated with sales team for achieving shared objectives.
  • Negotiated contracts to secure profitable deals.
  • Prepared detailed reports to provide insight into account performance.
  • Delivered presentations to potential clients, securing new business partnerships.
  • Facilitated training sessions to up-skill junior team members.
  • Nurtured client relationships, scheduling on-site visits or off-site meetings to touch base on account needs.
  • Handled customer concerns and complaints to resolve issues and build loyalty.
  • Analysed client feedback to highlight areas in need of improvement.
  • Trained and mentored new account representatives to deliver outstanding service.
  • Maintained quality assurance standards for all products and services.

Digital account manager

Global media and entertainment group
Birmingham
07.2017 - 01.2018
  • Developed strong relationships with key clients by effectively managing digital accounts.
  • Orchestrated successful marketing campaigns for increased brand visibility.
  • Achieved customer satisfaction with efficient account management.
  • Handled multiple client portfolios, ensuring organised and timely responses.
  • Liaised with creative teams for optimising digital advertising content.
  • Monitored daily account activities, ensuring all issues were promptly addressed.
  • Brainstormed ideas with clients and stakeholders to maximise project potential.
  • Networked with media and PR professionals to build campaign reach.
  • Built public relations strategies for broadened advertising scope.
  • Maximised media coverage through tactical planning and communications.
  • Delivered high sales performance within budget to strict deadlines and targets.
  • Generated KPI reports to illustrate overall performance.

Engagement officer

Optimum skills ltd
Birmingham
06.2015 - 01.2016
  • Increased community involvement by organising and facilitating regular public engagement events.
  • Collaborated with team members to create engaging content for social media platforms.
  • Acted as brand representative at community and industry events to promote project aims and outcomes.
  • Coordinated and ran regular groups and activities to meet community needs.
  • Engaged individuals with programme activity to achieve participation targets.
  • Developed strong client relationships for increased job placement opportunities.
  • Managed a diverse portfolio of clients for varied job vacancies and job placements.
  • Created compelling job adverts to attract suitable candidates.
  • Nurtured client relationships through regular check-ins and updates.

Junior account manager

470 media
Birmingham
05.2016 - 05.2017
  • Enhanced customer satisfaction by building and maintaining strong relationships.
  • Increased brand awareness with strategic marketing campaigns.
  • Utilised CRM software for efficient account management.
  • Prioritised tasks effectively in a fast-paced environment.
  • Liaised with clients post campaign.
  • Wrote press releases, gained media coverage.
  • Managed social media platforms to increase brand awareness.
  • Created engaging content for better audience response.
  • Replied to comments and messages on social media platforms to maintain customer relationships.
  • Proofread advertisement and marketing content before release.
  • Analysed impact of campaigns to inform future ones.
  • Maximised media coverage through tactical planning and communications.

Education

PGCE - Secondary Education

University of Wolverhampton
Wolverhampton
08.2020

BA Honours - Media and Communication (PR specialist)

Birmingham city university
Birmingham
08.2017

A-Levels - Sociology

Waseley Hills High School and Sixth Form Centre
Birmingham
08.2014

A-Levels - Psychology

Waseley Hills High School and Sixth Form Centre
Birmingham
08.2014

A-Levels - Business studies

Waseley Hills High School and Sixth Form Centre
Birmingham
08.2014

Skills

  • Planning and organisation
  • Management and communication with people across all age groups
  • Curriculum development post consultations
  • Teaching the use of online editing platforms
  • Integrating technology in education
  • Individualised instruction for differentiation
  • Progress tracking through data analysis
  • Skills using a variety of software
  • Event coordination
  • Multimedia material creation
  • Data protection awareness
  • Team collaboration across departments
  • Group leadership and management of teams
  • Communicating about varied subject topics
  • Feedback delivery
  • Creative writing across many writing forms
  • Content creation for varied online platforms and topics

References

References available upon request.

Timeline

Head of Media, Business and IT

Ridgeway Secondary School
09.2022 - 10.2023

Teacher of English and Media

Ridgeway Secondary School
09.2020 - Current

Content solutions account manager

Global media and entertainment group
01.2018 - 07.2019

Digital account manager

Global media and entertainment group
07.2017 - 01.2018

Junior account manager

470 media
05.2016 - 05.2017

Engagement officer

Optimum skills ltd
06.2015 - 01.2016

PGCE - Secondary Education

University of Wolverhampton

BA Honours - Media and Communication (PR specialist)

Birmingham city university

A-Levels - Sociology

Waseley Hills High School and Sixth Form Centre

A-Levels - Psychology

Waseley Hills High School and Sixth Form Centre

A-Levels - Business studies

Waseley Hills High School and Sixth Form Centre

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Emily Nicholls