Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

EMILY MUIR

Stapleford,UK

Summary

Enthusiastic individual, using exceptional communication and relationship-building abilities to grow within a working environment. Using extensive industry experience to offer expert knowledge to anyone I can help. Resourceful and able to creatively solve problems, with exceptional time management skills. Adaptable and motivated, developing opportunities that further established goals.

Overview

9
9
years of professional experience
2022
2022
years of post-secondary education
1
1
Certification

Work History

Advanced Therapy Support Worker

DCHS
Erewash
11.2022 - Current
  • Educated family members about post-therapy home care measures; empowered them towards playing an active role in facilitating quicker recoveries for loved ones.
  • Assessed clients and documented information for records and analysis.
  • Highlighted additional support provisions to maximise patients' growth opportunities.
  • Monitored client progress and adapted support programmes to meet changing needs.
  • Liaised with external and internal professionals to provide holistic support.
  • Coordinated with therapists to update patient progress reports, enhancing treatment effectiveness.
  • Provided emotional support to patients and families, promoting overall well-being.
  • Supported clients with rehabilitation and socialisation in community settings.

Sports Therapist and Personal Trainer

EM Health and Fitness
Nottingham
10.2021 - 01.2025
  • Company Overview: I am the owner of EM Health and Fitness
  • My idea behind EM Health and fitness is to create a space that is accessible for everyone regardless of age, ability, gender, disability and so on - we aren't just here for the athletes wanting build their fitness or recovery from a sports injury
  • We want to encourage people - to use exercise as something they enjoy and not a punishment, that you don't need big muscles to be able to go to the gym, that your health matters regardless (both physical and mental), that there is more enjoyment in a healthier lifestyle than just counting calories and doing exercise, most importantly that you are worthy no matter what body shape you are, how much you can lift and what you can or can't maybe do
  • As we say here… EM Health and Fitness is your custom approach to a fitter, healthier and happier you
  • We are currently a small business with a big plan
  • I want to push for EM Health and Fitness to cover a lot of sectors as a brand
  • My ideas include: Expansion, Fitness classes, A place of learning for those who require placement for College or University or for those who have just gained their qualifications in a certain area such as personal training or massages etc
  • We currently offer a wide range of services including: Massage - Such as Sport massage, Hot Stone Massage etc
  • Personal Training - Both the general public and sports specific
  • Hydrotherapy Physiotherapy Injury Rehabilitation
  • I am the owner of EM Health and Fitness
  • My idea behind EM Health and fitness is to create a space that is accessible for everyone regardless of age, ability, gender, disability and so on - we aren't just here for the athletes wanting build their fitness or recovery from a sports injury
  • We want to encourage people - to use exercise as something they enjoy and not a punishment, that you don't need big muscles to be able to go to the gym, that your health matters regardless (both physical and mental), that there is more enjoyment in a healthier lifestyle than just counting calories and doing exercise, most importantly that you are worthy no matter what body shape you are, how much you can lift and what you can or can't maybe do
  • As we say here… EM Health and Fitness is your custom approach to a fitter, healthier and happier you
  • We are currently a small business with a big plan
  • I want to push for EM Health and Fitness to cover a lot of sectors as a brand
  • My ideas include: Expansion, Fitness classes, A place of learning for those who require placement for College or University or for those who have just gained their qualifications in a certain area such as personal training or massages etc

Sports Therapist

Spectrum Health and Wellbeing
Middlesbrough
03.2021 - 08.2021
  • Company Overview: This was my University Placement
  • Performed sports and deep tissue massage to treat muscle tightness and knots and prevent re-aggravation of injuries
  • Developed extensive rehabilitation programmes for patients to restore normal range of motion and functioning
  • Carried out emergency aid for Footballers who sustained in game injuries, treating on site and recommending further treatment
  • Continuously monitored to teach an appropriate session based on client needs and actively encouraged clients
  • Ensured all training was carried out safely and efficiently
  • Created individual plans for clients with specific needs and requirements
  • Provided education on how to avoid injuries and promoted future health and wellbeing
  • Showed flexibility and willingness to work fluctuating hours, including nights and weekends depending on client demand
  • Planned and implemented therapy to improve conditions and reduce pain, developed appropriate care plans as well as offered specialist advice
  • This was my University Placement

Restaurant Manager

Kerry Marie's Bar and Bistro
Richmond
09.2020 - 08.2021
  • Responded and handled customer enquiries, feedback and complaints
  • Demonstrated leadership with a hands-on approach and effective communication, engaging and motivating the team
  • Communicated effectively with both the kitchen and colleagues, making for a smooth service and enjoyable working environment
  • Guided the restaurant team of 10 to manage tables and customers with the highest level of standards
  • Managed customer queries proactively and professionally to ensure a high level of positive outcomes
  • Memorised customer food and drink orders and effectively liaised with back of house staff to deliver the order in a timely manner
  • Provided excellent customer service and menu knowledge to guests ensuring customers had a detailed understanding of the full menu offering
  • Prepared table cheque and processed cash and card payments with accuracy

Receptionist

Becky Adlington's Swimstars
Middlesbrough
09.2017 - 09.2020
  • Kept the reception areas and meeting rooms clean and tidy at all times
  • Welcomed visitors at front of house in a warm and friendly manner
  • Maintained health and safety procedures
  • Dealt with enquiries smoothly

Personal Trainer

Lifestyle Fitness
Middlesbrough
09.2018 - 07.2019
  • Kept up to date with the latest personal training techniques and best practises to improve sessions
  • Created and maintained positive, professional and trusting relationships with clients
  • Advised clients about important safety concerns and demonstrated exercises or manoeuvres
  • Worked with clients to develop tailored meal and training plans to reach their health and fitness goals with a great success rate
  • Continuously monitored to teach an appropriate session based on client needs and actively encouraged clients
  • Ensured all training was carried out safely and efficiently

Restaurant Waitress

Frankie and Benny's
Nottingham
06.2016 - 09.2018
  • Processed food and drink orders through the in-house POS ordering system, ensuring detailed and accurate order information was received by the kitchen
  • Memorised customer food and drink orders and effectively liaised with back of house staff to deliver the order in a timely manner
  • Provided detailed product knowledge of food and drink pairings while upselling items to improve sales and customer experience
  • Provided excellent customer service and menu knowledge to guests ensuring customers had a detailed understanding of the full menu offering
  • Prepared table cheque and processed cash and card payments with accuracy
  • Coordinated with the team, made sure the orders of each table were promptly taken and delivered as soon as they were ready
  • Paid attention to the body language of customers and proactively asked if customers wanted refills or dessert
  • Informed customer of serving time and other necessary notice such as availability and possible allergens
  • Confirmed reservations and ushered customers to allocated seats
  • Maintained high levels of presentation, hygiene and enthusiasm

Education

BACHELOR OF SCIENCE - SPORTS THERAPY AND REHABILITATION

Teesside University

GCSES/A LEVELS - BTEC LEVEL 3 SPORTS AND EXERCISE SCIENCE

West Nottinghamshire College

GCSES - undefined

Friesland School

Skills

  • Willingness to learn
  • Strategic planning
  • Time management
  • Critical observation
  • Team development
  • Customer service
  • Engaging personality
  • Team management
  • Enthusiastic
  • Resourcefulness
  • Multi-agency working

Certification

Pilates Trainer completed 2019

Yoga Trainer completed 2019

Kinesiology Taping Practitioner completed 2021

MMA Conditioning Specialist completed 2021

Hot Stone Massage completed 2021

Youth Exercise Specialist completed 2021

Golf Fitness Specialist completed 2021

Timeline

Advanced Therapy Support Worker

DCHS
11.2022 - Current

Sports Therapist and Personal Trainer

EM Health and Fitness
10.2021 - 01.2025

Sports Therapist

Spectrum Health and Wellbeing
03.2021 - 08.2021

Restaurant Manager

Kerry Marie's Bar and Bistro
09.2020 - 08.2021

Personal Trainer

Lifestyle Fitness
09.2018 - 07.2019

Receptionist

Becky Adlington's Swimstars
09.2017 - 09.2020

Restaurant Waitress

Frankie and Benny's
06.2016 - 09.2018

GCSES/A LEVELS - BTEC LEVEL 3 SPORTS AND EXERCISE SCIENCE

West Nottinghamshire College

GCSES - undefined

Friesland School

Pilates Trainer completed 2019

Yoga Trainer completed 2019

Kinesiology Taping Practitioner completed 2021

MMA Conditioning Specialist completed 2021

Hot Stone Massage completed 2021

Youth Exercise Specialist completed 2021

Golf Fitness Specialist completed 2021

BACHELOR OF SCIENCE - SPORTS THERAPY AND REHABILITATION

Teesside University
EMILY MUIR