Emily Moore
Welwyn,Hertfordshire
Summary
I am a dedicated professional with expertise in customer satisfaction through empathetic communication and attention to detail. I demonstrate strong time management and inventory management skills, complemented by team collaboration and adaptable problem-solving. I always strive for perfection and excellence in everything I do, whether that is in my day-to-day life or in my career.
Overview
7
7
years of professional experience
3
3
years of post-secondary education
1
1
Certification
Work history
Care Giver
Right at Home Oxford
Oxford
03.2025 - 07.2025
- Provided compassionate care for elderly individuals, supporting daily tasks including personal hygiene, medication management, and meal preparation.
- Developed strong communication, patience, and time-management skills to ensure clients' comfort, safety, and overall wellbeing.
- Managed housekeeping tasks to provide a safe home environment.
Waitress
E&G Recruitment
Oxford
02.2025 - 05.2025
- Provided professional service at high-profile events, demonstrating attention to detail, discretion, and strong people skills.
- Improved customer satisfaction by providing efficient and friendly service.
Salesperson
Monsoon and Accessorize
Oxford and Welwyn Garden City
11.2021 - 01.2023
- Performed ear piercing for customers consistently while upholding cleanliness standards and professionalism.
- Implemented up-selling techniques, boosting revenue growth.
- Managed shop cleanliness and orderliness, guaranteeing shelves were consistently stocked and visually appealing.
Receptionist
Olive and Bay Beauty
Tewin, Hertfordshire
09.2018 - 09.2019
- Answered phone inquiries and managed the booking system efficiently.
- Oversaw inventory management to ensure optimal stock levels.
- Cleaned and prepared treatment rooms prior to client appointments.
- Sold beauty products within the salon.
Waitress
Tewinbury Farm
Tewin, Hertfordshire
06.2019 - 08.2019
- Enhanced guest satisfaction through attentive and prompt service.
- Ensured compliance with health regulations through effective cleaning practices in the dining area.
- Maintained clean and organised dining area for customer comfort.
Education
Bachelor of Arts - Geography and Business Management
Oxford Brookes University
Oxford 09.2022 - 05.2025
A-Levels -
Queenswood
HertfordshireGCSEs -
St Edmunds College
HertfordshireSkills
- Personal hygiene assistance
- Medication management
- Time management
- Customer satisfaction
- Attention to detail
- Inventory management
- Team collaboration
- Empathetic communication
- Adaptable problem solving
- Understanding of privacy laws
- Basic Life Support certified
Certification
- The Care Certificate from Right at Home, which includes GDPR, basic life support, food handling and personal care.
- Piercing Qualified from Accessorize.
Affiliations
- I was an active member of Oxford Brookes Cheer and Dance society throughout university, training twice weekly and achieving the accomplishment of National Champions in cheerleading.
- I am PADI Open Water certified.
- Throughout my GCSE's I was a swimming coach, teaching children of all abilities how to swim and dive.
- I was a Corporal in the CCF (Combined Cadet Force) where I taught rifle safety, drill and map reading.
References
References available upon request.
Timeline
Care Giver
Right at Home Oxford
03.2025 - 07.2025
Waitress
E&G Recruitment
02.2025 - 05.2025
Bachelor of Arts - Geography and Business Management
Oxford Brookes University
09.2022 - 05.2025
Salesperson
Monsoon and Accessorize
11.2021 - 01.2023
Waitress
Tewinbury Farm
06.2019 - 08.2019
Receptionist
Olive and Bay Beauty
09.2018 - 09.2019
A-Levels -
Queenswood
GCSEs -
St Edmunds College
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