Summary
Overview
Work history
Education
Skills
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Emily Mitchell

Rugby,Warwickshire

Summary

I am a motivated and committed student with passion for helping others receive much-needed support. Shows excellent communication and interpersonal skills to build trust with people from diverse backgrounds. Prepared to learn quickly and support the team I am integrated into. I am an empathetic and persuasive individual with background in evaluating and addressing individual client needs and concerns. Experienced at conducting individual and group interviews to assess needs and situations. I have the ability to respond calmly to manage crisis and emergency situations.

Overview

5
5
years of professional experience
4
4
years of post-secondary education

Work history

Student Social Worker

Compass Group
Rugby, Warwickshire
04.2023 - Current
  • Optimised client outcomes by engaging clients and caregivers in active care planning.
  • Established and maintained professional relationships to offer objective guidance and support.
  • Maintained accurate, up-to-date and confidential files in line with reporting standards.
  • Prioritised workload to offer first-class support to caseload of service users.
  • Adapted communication styles to build two-way communication with clients.
  • Navigated potential obstacles impeding service users' access to essential support.
  • Exercised professional judgement to implement interventions and make tough decisions.
  • Adhered to safeguarding principles to protect service users from risk.
  • Advocated on behalf of service users to protect their best interests.
  • Signposted specialised support to offer services to people experiencing mental health issues.
  • Guaranteed client safety by providing emotional support and crisis intervention.
  • Evaluated and addressed individual client needs and concerns through targeted assessments.
  • Collaborated with care professionals to develop unique treatment plans tailored to individual client concerns.
  • Assisted many clients in building coping challenges to address substance use and biopsychosocial challenges.

Project Worker

Homestart
Daventry, South Northamptonshire
08.2021 - 09.2022
  • Facilitated tenancy sustainment, using knowledge of benefit system to offer effective advice and guidance.
  • Resolved tense and difficult situations with using de-escalation techniques.
  • Maintained service satisfaction levels by establishing strong, positive relationships with individuals and their families.
  • Optimised client outcomes, using trauma-informed, holistic approaches tailored to individual needs.
  • Enabled individuals to integrate into community by providing a variety of supporting duties, including attending appointments and attending family activites.
  • Helped an extensive amount of individuals to gain access to support by linking them with wider community resources.
  • Improved wellbeing of individuals by planning and delivering fun and meaningful activities.
  • Developed independent living skills by delivering physical and emotional care.
  • Ensured client confidence by promoting a service in which individuals felt safe, valued and supported.
  • Coordinated structured and intensive support through interventions.
  • Supported and advised parents regarding various issues and signposted additional services.
  • Maintained accurate chronological records of work with families using software.
  • Assessed risks by conducting home visits and responding appropriately.
  • Managed complex caseload of vulnerable families through strategic prioritisation.

Healthcare Assistant

St. Andrews Healthcare
Northampton, Northamptonshire
12.2018 - 06.2020
  • Provided personalised care and support to vulnerable individuals, helping them retain maximum independence.
  • Built patient confidence through physical exercise, promoting positive lifestyle changes and improved wellbeing.
  • Monitored patients' conditions closely and escalated concerns to senior staff.
  • Safely and securely transported patients using hoists and wheelchairs.
  • Supported service user engagement in socialisation activities, promoting independence and positive wellbeing.
  • Worked closely with nurses to maintain optimum levels of communication.
  • Safely escorted patients to and from medical appointments and hospital visits.
  • Provided compassionate personal care for elderly patients, offering support with washing, dressing and toileting.
  • Prepared healthy meals with additional mealtime planning, feeding and support.
  • Organised activities and exercises to promote physical and mental well-being.

Education

Bachelor of Arts - Dance

Coventry University
Coventry
09.2015 - 11.2018

GCSEs - English, Maths, Science, History, Leisure and Tourism, Dance, Art

Wollaston School
Wellingborough
09.2013 - 06.2014

Skills

  • Policy awareness
  • Crisis intervention
  • Empathetic listening
  • Social work theory
  • Case management experience
  • Care Act 2014 knowledge
  • Adult and child protection legislation
  • Emotional resilience
  • Confidential documentation and record-keeping
  • Detail-orientated
  • Mental health support
  • Attentive listener
  • Excellent interpersonal skills
  • Substance abuse treatment
  • Gender-sensitive social work
  • Strong communicator
  • Trauma-informed therapy

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Emily Mitchell