Emily Merrill

Served as the Subject Matter Expert (SME) for construction, providing expert guidance and insight to the team. I spearheaded operational improvements, streamlining processes by calculating FTEs and successfully offshoring time-consuming tasks to increase efficiency. Authored a comprehensive 'Way of Working' update to enhance clarity, supporting the transition into offshoring and Project Nova. Acted as a key team member, proactively taking on additional responsibilities, resolving issues related to NOCs, and rectifying historic policies, projects, and facilities. As the first to be cross-trained on LDI, I was able to master the new role within just five days of training over a few weeks, demonstrating adaptability and a strong capacity for learning.

Key Skills Developed:

• Time Management: Efficiently prioritized and managed multiple tasks and deadlines, ensuring the timely completion of debits and MTAs while maintining high quality standards.
• Excel Coding: Utilized advanced Excel functions, including VBAcoding, to automate repetitive tasks, improve data accuracy, and boost overall team productivity.
• Leadership: Demonstrated leadership by mentoring colleagues, taking initiative on key projects, and actively contributing to team success, fostering a collaborative and high-performance work environment.

To support my education, I took on this role and effectively balanced college assignments with work deadlines. Successfully managed social media accounts, created websites, and facilitated communication.

https://dozi.carrd.co

A part-time position, which I undertook during the summer holidays. This involved efficiency, team management, customer service skills, and hygiene.

A part-time position, which I undertook during the summer holidays. This involved efficiency, attention to detail, and organization.