Emily Mcguire

Building supportive and trusting relationships with residents living in shared housing.

Identify residents' complex needs and providing person centred support.

Create personal support plans with the residents which identify their goals and hopes for the future.

Create detailed risk and needs assessments for all residents and regularly review and update these.

Identify and submit safeguarding concerns to the relevant services.

Engage with other services including probation, social care, treatment and recovery services and council services.

Carry out regular one to one support sessions with residents.

Accompany residents to a variety of appointments and out in the community.

Assisting residents to apply for all the relevant benefits they may be entitled to.

Support residents to maintain their current tenancy support with the move on process when they time comes.

Helping residents with a variety of daily living tasks while encouraging some independent living skills.

To assist with the running of Tyne Housings emergency housing provisions.

To keep a daily log of events that happen in the hostel.

To provide support to residents living in emergency accommodation.

To identify and act upon safeguarding concerns and incidents at the hostel.

To monitor the CCTV and control access to the hostel to keep residents safe.

To keep the communal area clean and tidy and to assist residents with daily living tasks as required.

Ensure residents are behaving in an acceptable manner and following the hostel rules.

This role was partly providing home care in the community and working at a day centre for children with additional needs.

Respected privacy and dignity of all clients.

Followed the clients personal care plan and updated all tasks on their personalised care plan.

Administered medication to patients, as per their care plans.

Provided emotional support to patients, improving their mental wellbeing.

When working at the day centre, I followed each child's personal care plan.

Helped to feed and provide personal care.

Provided a range of stimulating activities, including crafts, toys, music and sensory and messy play.

Kept a record of all their activities and provided updates and photos for their parents or guardians via the approved app

I studied a BA ( hons) degree in Criminology and Psychology with the Open University.

I was also a stay at home parent during this time period.

I carried out volunteer roles during this period to gain further experience.

Provided excellent customer service to patients both over the phone and in person.

Booked appointments for patients, issued prescriptions and completed any other admin tasks.

Registered new patients on the online system so they could access health care

Carried out tasks to support the health care professionals as requested.

Offered advice on additional services to best meet patient needs.