Emily Kidd
St Ives,Cambridgeshire
Summary
Organised Administrative and HR professional with expertise in onboarding, compliance, GDPR/ICO standards, data accuracy, and training coordination. Streamlined processes and enhanced operational efficiency in diverse settings, contributing to improved service delivery. Demonstrated strong communication and problem-solving skills while supporting HR, education, and operational teams.
Overview
10
10
years of professional experience
Work History
People Coordinator
Huntingdon
05.2026 - 06.2026
- Coordinated new staff inductions and exit interviews.
- Maintained accurate HR records, including contracts, performance reviews, and attendance reports, ensuring compliance with legal standards.
- Produced employment contracts, amendments, letters and managed internal employee files.
- Administered payroll operations, ensuring accurate and timely processing of salaries and benefits.
Contract Administrator
Eyre Building Services
Cambridge
07.2024 - 08.2025
- Researched tender opportunities and identified discrepancies to support estimating team in accurate bid submissions.
- Developed and nurtured relationships with contractors to enhance project delivery.
- Uploaded technical drawings accurately and updated records to stay current.
- Produced and organised technical drawings in a clear format for project managers neatly for project managers to use.
- Monitored apprentices' progress across different training schemes for completion.
- Generated continuous improvement suggestions through problem-solving and teamwork activities.
- Built accurate reporting spreadsheets using Microsoft Excel for data tracking.
- Produced accurate quarterly reports for company mandatory training requirements.
- Discussed training relevance with senior managers based on business needs.
- Coordinated HR processes for new starters and leavers, streamlining onboarding and payroll activities.
- Created new starter process with personal programmes and mandatory training captured.
- Scheduled staff training sessions by following company guidelines and calendars.
- Maintained accuracy of LMS data through regular validation of training records by validating training and record entries.
- Answered incoming calls and logged accurate messages to maintain customer service.
- Turned around urgent orders within 5 minutes for priority customers.
- Applied skills to hit set performance goals and maintain standards.
SARS Administrator
Royal Papworth Hospital NHS Foundation Trust
Cambridge
07.2021 - 08.2024
- Delivered complete sar responses within statutory deadlines and kept full audit trails.
- Reviewed and assessed complex subject access request submissions, ensuring compliance with defined scope and identity checks.
- Maintained a centralised sar tracking log for timelines, progress, and response outcomes.
- Communicated professionally with data subjects and legal representatives to clarify request details.
- Handled sensitive information securely, utilising encryption and access-controlled storage systems to protect data integrity.
- Maintained comprehensive filing systems, both digital and paper-based, facilitating efficient document retrieval.
- Managed incoming calls from clients and stakeholders, ensuring efficient communication and issue resolution. and emails, providing prompt responses or directing queries to appropriate departments.
HR Assistant/Senior Education Team Member
Royal Papworth Hospital NHS Foundation Trust
Cambridge, Cambridgeshire
01.2016 - 10.2021
- Promoted to Senior member of Education Team, recognising leadership and expertise in enhancing team capabilities.
- Provided strategic support to the Senior Education Leadership Team, enhancing decision-making and programme effectiveness.
- Delivered targeted training and guidance to 30+ new employees, ensuring role-specific competency and confidence during onboarding.
- Spearheaded the Trust Induction programmes by warmly welcoming new starters, introducing the induction team, and guiding individuals through detailed weekly schedules to maximise clarity and engagement.
- Oversaw comprehensive employee onboarding and mandatory training processes to ensure full compliance and operational readiness.
- Identified and prioritised training needs for teams and individuals, driving continuous professional development.
- Enhanced team performance through dedicated training and mentoring, particularly supporting apprentices and new starters within the department.
- Reviewed and improved Trust's mandatory training procedures, implementing Outlook calendar scheduling and a tracking system to ensure effective monitoring of staff attendance.
- Redesigned Trust Induction programme post-COVID, aligning with updated training policies to meet organisational needs and improve new starter experience.
- Implemented the eLearning rollout across the Trust, providing critical support during increased workload periods by delivering dedicated eLearning support sessions.
- Developed expert proficiency in the ESR system, becoming a key resource for the team.
- Coordinated with speakers to ensure timely sessions and addressed queries while monitoring attendance and escalating issues.
- Expertly managed event logistics, including precise room bookings and scheduling to optimise induction session flow.
- Organised catering and refreshments meticulously to support successful and welcoming induction days.
- Produced and ensured the availability of essential materials, including feedback forms and personalised induction programmes.
- Project managed the successful implementation of the Lorenzo Patient Record System across the Trust, coordinating bookings, sending session reminders, monitoring training capacity, supporting trainers, and producing accurate attendance registers.
- Evaluated learning outcomes of training programmes systematically to ensure ongoing relevance and impact.
- Liaised proactively with internal and external training providers to arrange specialised workshops and tutorials, expanding learning opportunities.
- Promoted internal and external training and development initiatives strategically to boost attendance and engagement.
- Built and sustained robust working relationships across all departments, fostering collaboration and seamless communication.
- Supported the honorary/observer programme by managing initial recruitment checks, coordinating with Recruitment for hospital ID badge arrangements, and welcoming managers on their first day to ensure a smooth onboarding experience.
Education
GCSEs - Information Technology
Abbey College, Ramsey
Huntingdon, CAM01-2014
GCSEs - English
Abbey College Ramsey
Huntingdon, CAM01-2014
Level 2 Business and Admin -
Royal Papworth Hospital NHS Foundation Trust
Cambridge, CAM01-2018
Additional Training
Cambridge, CAMSkills
- HR Administration
- Payroll administration
- Onboarding coordination
- Data management
- Regulatory compliance
- Data protection compliance
- Performance monitoring
- Process Improvement
- Project management
- Project implementation
- Microsoft Excel
- Problem solving
- Team Leadership
- Relationship-building
- Professional communication
Accomplishments
- Facilitated the fast-track onboarding of a doctor through the Honorary/Observer programme during COVID-19 by identifying process delays and working directly with the hiring manager to resolve them, enabling the contract to be completed and clinical trials to proceed., Received a Laudix award in recognition of this contribution.
- Recognised through Trust Induction feedback for demonstrating a positive and professional customer service approach.
- Provided team leadership cover in the absence of the Team Leader, supporting day-to-day operations, responding to staff queries, and training new starters and apprentices within the department.
- Demonstrated initiative during the COVID-19 pandemic by identifying low staff morale and introducing an 'HR Wall of Happiness,' encouraging employees to share weekly achievements; recognised by the Senior Leadership Team.
Custom
- GYM
- CROSS STITCHING
- PHOTOGRAPHY
- BEING WITH FRIENDS AND FAMILY
Additional Information
Systems and Software:
- ESR (Electronic Staff Record)
- LMS (Learning Management System)
- Lorenzo Patient Record System
- Sage People
- Microsoft Office Suite (Excel, Outlook, Word, Teams, PowerPoint)
- Access controlled data systems
- Encryption tools for secure data transfer
Hobbies
- Reading
- Cross Stitching
- Personal development
- Spending time with family and friends
Timeline
People Coordinator
05.2026 - 06.2026
Contract Administrator
Eyre Building Services
07.2024 - 08.2025
SARS Administrator
Royal Papworth Hospital NHS Foundation Trust
07.2021 - 08.2024
HR Assistant/Senior Education Team Member
Royal Papworth Hospital NHS Foundation Trust
01.2016 - 10.2021
GCSEs - Information Technology
Abbey College, Ramsey
GCSEs - English
Abbey College Ramsey
Level 2 Business and Admin -
Royal Papworth Hospital NHS Foundation Trust
Additional Training