Summary
Overview
Work history
Education
Skills
Affiliations
Languages
Accomplishments
References
Timeline
Generic

Emily Jones

Carmarthen,United Kingdom

Summary

I am a dedicated and reliable person who has experience in the hospitality sector and a foundation in customer service and food safety. I communicate effectively with colleagues and customers, demonstrating excellent listening skills, making me proficient in taking and communicating orders. I understand the importance of customer service treating each person with respect.


I am aware of dietary needs in the food industry having studied hospitality. I apply my knowledge in food preparation, ensuring efficient service delivery. I am committed to maintaining high standards of cleanliness and safe food handling practices.


Joining a new team of experienced waitresses, provided me wit the opportunity to quickly learn their routine and processes to effectively work as a team in a hospitality setting.


My interest in netball has developed my appreciation of teamwork where effective and clear communication is key both on and off court. These fundamental skills I have learned are transferrable skills that I can use in any any work place setting.

Overview

2
2
years of post-secondary education

Work history

Waitress assistant

Carmarthen Quins RFC
Carmarthen, Carmarthenshire
06.2022 - 09.2022
  • Enhanced customer service by promptly taking orders and delivering food.
  • Enhanced dining experience through friendly interaction with customers.
  • Contributed to restaurant ambiance by thoroughly cleaning all areas before opening hours.
  • Maintained cleanliness in serving and dining area for hygienic environment.
  • Followed health regulations whilst handling food, promoting safe practices.
  • Delivered meals swiftly, contributing to positive dining experience for guests.
  • Assisted in food preparation, ensuring prompt service during busy times.
  • Worked closely with kitchen staff members to understand dietary needs of specific clients.
  • Served meals with professionalism and skill, maintaining high presentation and quality standards.
  • Created friendly, welcoming atmosphere to encourage positive guest experiences, prolonging visits to increase profitability.
  • Regularly communicated with kitchen and bar staff to maintain smooth front of house operations, minimising potential service delays.
  • Arranged tables and set up linens and silverware in preparation for guests.
  • Demonstrated memory and communication skills for reliable and trusted service.
  • Prepared tables for guests and reset tables between customers.
  • Kept tables clear of used crockery, glassware and cutlery.
  • Assisted kitchen staff with food prep, dishwashing and plating food.
  • Took accurate guest orders and relayed information to kitchen about preferences, requests, or allergens.

Education

GCSEs -

Queen Elizabeth High School
Carmarthen, Carmarthenshire
09.2023 - 06.2025

Skills

  • Excellent listening skills
  • Verbal communication
  • Basic mathematics
  • Customer Service
  • Order taking
  • Food preparation
  • Food serving
  • Fast dishwashing operations
  • Table arranging and cleaning
  • Food safety awareness
  • Dietary awareness
  • Safe food handling
  • Highly responsible and reliable
  • Teamworking

Affiliations

  • Netball

Languages

Welsh
Intermediate

Accomplishments

    Duke of Edinburgh

    West Wales Netball Long Squad

References

References available upon request.

Timeline

GCSEs -

Queen Elizabeth High School
09.2023 - 06.2025

Waitress assistant

Carmarthen Quins RFC
06.2022 - 09.2022
Emily Jones