Emily Hill
Welling,Kent
Summary
Dedicated professional with strong interpersonal skills and exceptional communication abilities, adept at understanding customer needs and enhancing client experience. Proficient in administrative tasks, prioritising, and multitasking to deliver outstanding customer service. Committed to leveraging expertise in customer service to drive client satisfaction and support organisational goals.
Overview
2
2
years of professional experience
Work history
Waitress – Part-time
The Walnuts
Chislehurst
06.2024 - 01.2025
- Welcoming customers and guiding them to their tables
- Accurately inputting food and drink orders using an Ipad
- Regularly checking on guests to ensure satisfaction
- Serving food and beverages efficiently, maintaining presentation standards
- Handling payments accurately via cash, credit card or mobile transactions
- Setting up tables before service and maintaining cleanliness
- Working effectively with kitchen staff, bartenders and other team members
Salon Saturday Assistant
The Lounge Hairdressers
07.2023 - 06.2024
- Meeting, greeting customers and scheduling appointment
- Shampooing and conditioning client's hair
- Maintaining a clean salon
- Providing refreshments to customers
- Refilling and restocking towels
- Assisting stylists with blow-drying and hairstyling
Education
Travel and Tourism -
North Kent College
09.2024 -
Media Studies, Business Studies, English spoken Language, English Literature, Maths
Welling School
01.2019 - 01.2024
Skills
- Interpersonal skills
- Communication abilities
- Customer needs understanding
- Administrative skills
- Prioritizing
- Multitasking
- Customer service
- Client experience
Custom
- Fashion
- Socialising with friends & family
Affiliations
- Fashion
- , socialising with family and friends
Timeline
Travel and Tourism -
North Kent College
09.2024 -
Waitress – Part-time
The Walnuts
06.2024 - 01.2025
Salon Saturday Assistant
The Lounge Hairdressers
07.2023 - 06.2024
Media Studies, Business Studies, English spoken Language, English Literature, Maths
Welling School
01.2019 - 01.2024
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