Summary
Overview
Work history
Education
Skills
Languages
Additional Information
References
Timeline
Generic

Emily Georgiou

Bournemouth,Dorset

Summary

Reliable candidate successful at managing multiple priorities with a passion for helping others. Willingness to take on added responsibilities to meet goals. Fully trained in handling unprecedented situations, and with working with a range of people, including those with disabilities.

Currently receiving Distinctions within university BSc(Hons) course.


Overview

4
4
years of professional experience

Work history

Sales associate

Simmons Pharmacy
Cockfosters, Hertfordshire
01.2022 - 02.2023
  • Trained new and junior team members to a high degree.
  • Provided expert knowledge on both retail and medical products to customers to promote business.
  • Fostered relationships with suppliers to maintain business.
  • Balanced cash register on daily basis as well as performing both start and end of day tasks.
  • Minimised customer queueing through efficient till operation.
  • Worked with a range of companies and businesses, such as local hospitals and medical centres, to be able to accurately advise patients.
  • Operated cash registers and processed cash and card transactions.
  • Resolved customer complaints and process issues with proactive problem-solving skills.
  • Delivered and advised of medications

Till Supervisor

East Barnet School
Barnet
09.2021 - 03.2023
  • Developed knowledge of products, including new offers, and shared that knowledge with customers in a confident manner
  • Confidently carried out assigned tasks, being flexible when necessary
  • Completed opening and closing procedures each day.
  • Developed strong customer relationships, resulting in high rate of repeat customers.

Voluntary Teaching Assistant

Trent C of E Primary School
Barnet
06.2021 - 07.2021
  • Worked in a way which was consistent with the school's ethos
  • Offered ideas & suggestions for improvements to the school, including developing creative projects
  • Managed a stimulating environment
  • Continuously met deadlines, doing more than anticipated
  • Provided support and guidance to colleagues, students and guardians
  • Worked with a range of children, including those with disabilities, in providing support

Manager

Executive Travel Solutions
Essex
02.2024 - Current
  • Cultivated strong relationships with clients to secure repeat business.
  • Delegated tasks efficiently to maximise productivity.
  • Led performance reviews, identified areas for improvement.
  • Led team meetings and conducted payment reviews
  • Improved business performance by securing a range of partnerships

Shout Crisis Line Worker

Shout
Online
09.2023 - Current
  • Utilised de-escalation tactics to manage highly stressful situations effectively.
  • Managed difficult conversations whilst remaining calm and composed under pressure.
  • Collaborated with other professionals to provide comprehensive care.
  • Maintained confidentiality whilst handling sensitive information.
  • Referred callers to relevant external agencies for further assistance if needed.
  • Resolved crises by applying appropriate intervention techniques.
  • Demonstrated respect, friendliness and willingness to help wherever needed.

Education

Certificate of Higher Education - Psychology

Bournemouth University
Bournemouth, England
09/2023 -

A-Levels - Psychology, English Language, Extended Project Qualification, Biology

East Barnet School
Barnet
09/2021 - 08/2023

GCSEs - Food Technology & Preparation • Computer Science • Greek • Sociology

East Barnet School
Barnet
09/2019 - 08/2021

GCSEs - English Literature • History • English Language • Physics, Chemistry, Biology- Higher

East Barnet School
Barnet
09/2019 - 08/2021

Skills

  • Self-motivated
  • Professional appearance
  • Shows initiative
  • Excellent verbal communication
  • Outgoing & enthusiastic
  • Critical thinking
  • Team management
  • Assertive leadership skills
  • Communication skills
  • Trained to deal with a range of disabilities
  • Cash management
  • Customer assistance
  • Calm under pressure
  • Proficient in Microsoft Office (Word
  • Excel, PowerPoint…)

Languages

English
Native
Greek
Fluent

Additional Information

ACCOMPLISHMENTS

  • Deputy form tutor in secondary school for two years, and form tutor for one
  • Gained a Distinction in English Language for GCSEs as well as a grade 9 in English Literature and History
    Attended Greek school every Tuesday & Thursday evening for 8 years, and left a year early having taken the GCSE and getting a grade 8.
  • Volunteered at a primary school for 3 days a week, 8am-4pm every day for 2 months, where I helped teachers plan & deliver lessons.
  • Consistently worked with my school’s English faculty to offer support, ideas & suggestions for improvements to the department.
  • Achieved A*AAB in my A Levels despite the significant increase in grade boundaries in 2023
  • Currently studying Psychology and receiving all Firsts

References

Mrs. Julie Ring, 

Main office,
Address: Church Way, Barnet, Hertfordshire, EN4 9JH 

Telephone: 0208 449 6875
Email: office@trent.barnetmail.net


Mr. Gomez,
Assistant headteacher,
Address: 5 Chestnut Grove, London, Barnet, EN4 8PU

Telephone: 020 8344 2100
Email: mgomez@eastbarnetschool.com


Ms Meera Patel/ Mrs Patel/ Mr Patel,

Managers

Address: Braemore Court, 111 Cockfosters Rd, Cockfosters, Barnet EN4 0DA

Telephone: 020 8449 7558

Email: simmonschemist@gmail.com


Mr Ashley Arnold-Thomas

CEO & Manager

Address: The Old Courthouse, Orsett Road, RM17 5DD 

Telephone: 07543275803

Email: info@executivetravelsolutions.co.uk


Volunteering Support Team Level 5+

Email: coaching5plus@giveusashout.org

Timeline

Manager

Executive Travel Solutions
02.2024 - Current

Shout Crisis Line Worker

Shout
09.2023 - Current

Sales associate

Simmons Pharmacy
01.2022 - 02.2023

Till Supervisor

East Barnet School
09.2021 - 03.2023

Voluntary Teaching Assistant

Trent C of E Primary School
06.2021 - 07.2021

Certificate of Higher Education - Psychology

Bournemouth University
09/2023 -

A-Levels - Psychology, English Language, Extended Project Qualification, Biology

East Barnet School
09/2021 - 08/2023

GCSEs - Food Technology & Preparation • Computer Science • Greek • Sociology

East Barnet School
09/2019 - 08/2021

GCSEs - English Literature • History • English Language • Physics, Chemistry, Biology- Higher

East Barnet School
09/2019 - 08/2021
Emily Georgiou