Emily Gardyne
Basingstoke
Summary
Energetic and outgoing professional with dedication to positive guest relations. Passionate about securing new, challenging position within fast-paced restaurant or bar. High-volume dining, customer service and cash-handling background. I am experienced in hospitality with focus on customer service. Specialising in creating welcoming environment that enhances dining experience, utilising interpersonal skills and knowledge of food and beverages. Known for multitasking abilities and quick problem-solving, ensuring seamless operation and customer satisfaction.
Overview
1
1
Language
5
5
years of post-secondary education
5
5
years of professional experience
Work history
Housekeeper
Private residence
Winchester
2025.12 - Current
- Cooked healthy and delicious meals ensuring satisfied family members.
- Organised cupboards and wardrobes to enhance orderliness in house.
- Completed deep cleaning tasks resulting in a germ-free environment.
- Made beds daily to ensure a neat bedroom area.
- Managed laundry process, washing, drying, folding clothes; keeping wardrobe tidy.
- Fulfilled special requests from homeowners to meet individual preferences.
- Shopped for groceries regularly, ensuring sufficient food supplies at home.
- Meet guests' needs by delivering top-notch hospitality services during their stay.
- Ran errands as needed contributing to smooth household operations.
- Ensured spotless and tidy environment by performing comprehensive house cleaning tasks.
- Managed waste disposal effectively for a cleaner environment.
- Created welcoming atmosphere with regular dusting and vacuuming of rooms.
- Cleaned kitchens, bathrooms and bedrooms thoroughly to service level agreements.
- Swept and vacuumed floors, hallways and stairwells, keeping public areas immaculately well-presented.
- Cleaned and returned vacant rooms to guest-ready status within specified timeframes.
Domestic cleaning
Clementine cleaning services
Woking, Surrey
2023.08 - 2025.12
- I carried out regular domestic cleaning and made sure personal spaces were left spotless and comfortable.
- I handled weekly ironing and bedding changes to keep everything fresh for the clients.
- I cleaned high-use areas like kitchens and bathrooms to keep them safe, tidy, and hygienic.
- I kept ontop of all the usual cleaning tasks - dusting, polishing, hoovering, and mopping - across every room in the house.
- I took care of rubbish removal to keep the home clean and organised.
- I completed deep cleans of ovens, fridges, and bins, both inside and out.
- I kept track of cleaning products so nothing ran out or piled up unnecessarily.
- I helped reduce clutter by organising items and creating simple systems that made the home easier to manage.
- I followed any specific instructions from the homeowners so the cleaning matched exactly what they wanted.
Assistant manager
The Jovial Sailor
Ripley, Surrey
2021.09 - 2023.08
- I progressed from a staff member to chef and then into front-of-house management role within a year.
- I took part in different training sessions and earned certifications in first aid, fire safety, and compliance.
- I supported and organised the cleaning team to help things run smoothly and keep standards consistent.
- I helped set up a six-month training plan for new starters so they could feel confident and deliver better service.
- I kept an eye on food quality and presentation to make sure dishes always met great standards.
- I made sure we followed rules and guidelines set by licensing authorities.
- I kept communication flowing between kitchen and front of house so meals were prepared and served on time.
- I handled table bookings and managed the floor to reduce waiting times for customers.
Education
A-Levels - Biology (B), Art (A), Product Design (A)
Godalming College
Godalming 2016.09 - 2018.05
GCSEs - Art (A), Maths (A), English (B), Physics (B), Chemistry (A), Biology (A), Computer Science (B)
Rodborough
Milford 2012.09 - 2016.05
Skills
- Cooking including acquiring and managing food stock
- Communication with other staff members on site
- Time management to create an efficient and effective use of resources
- Dietary requirements understanding
- Familiarity with allergen guide
- Beverage preparation knowledge
- Cleaning procedures competence
- Hygiene regulations compliance
- Alcohol serving certification
- Food service equipment use
- Alcohol licence awareness
- Stock rotation practices
- Safe manual handling
- Customer Service
LANGUAGES
English
Native
A1
REFERENCES
References available upon request.
HOBBIES AND INTEREST
Gardening, Reading, DIY, Drawing
Timeline
Housekeeper
Private residence
2025.12 - Current
Domestic cleaning
Clementine cleaning services
2023.08 - 2025.12
Assistant manager
The Jovial Sailor
2021.09 - 2023.08
A-Levels - Biology (B), Art (A), Product Design (A)
Godalming College
2016.09 - 2018.05
GCSEs - Art (A), Maths (A), English (B), Physics (B), Chemistry (A), Biology (A), Computer Science (B)
Rodborough
2012.09 - 2016.05