Emily Furneaux
East Huntspill,Somerset
Summary
A professional with exceptional communication skills, adept at liaising across departments and maintaining composure under pressure. Demonstrates strong initiative and the ability to work both independently and collaboratively within a team. Skilled in problem resolution in high-demand customer environments, with proficiency in telephone communication and appointment scheduling.
Highly driven and motivated.
Overview
13
13
years of professional experience
2
2
years of post-secondary education
Work history
Commis chef/Front of house
The Orchard Huntspill LTD
West Huntspill, Somerset
04.2019 - Current
- Prepared and cooked a variety of dishes in accordance with menu specifications.
- Managed front of house operations ensuring exceptional customer service at all times.
- Coordinated with kitchen staff to maintain efficient workflow during busy service periods.
- Ensured cleanliness and organisation of kitchen and dining areas in compliance with health regulations.
- Managed waste efficiently to minimise restaurant costs.
- Participated in daily inventory checks to avoid ingredient shortages.
- Prepared ingredients for head chef to ensure efficient service.
- Maintained high hygiene standards throughout kitchen operations.
Kitchen assistant/ front of house
The Pimpernel
West Huntspill, Somerset
02.2016 - 03.2019
- Assisted with food preparation and ensured adherence to hygiene standards.
- Served customers promptly and managed front of house operations efficiently.
- Collaborated with kitchen staff to maintain smooth workflow during busy periods.
- Monitored inventory levels and assisted in ordering supplies as needed.
Waitress
The Crossways
West Huntspill, Somerset
01.2015 - 02.2016
- Delivered exceptional customer service by attentively addressing guest needs and preferences.
- Coordinated efficient table service by managing multiple orders and ensuring timely delivery of food and beverages.
Cashier
Winnies Bakery
Burnham-on-Sea, Somerset
06.2012 - 08.2014
- Processed customer transactions accurately and efficiently to ensure seamless checkout experience.
- Maintained clean and organised work area to promote positive shopping environment for customers.
- Assisted customers in locating products and provided information to enhance their shopping experience.
- Handled customer inquiries and resolved issues promptly to ensure satisfaction and loyalty.
- Operated point-of-sale systems proficiently to manage transactions and track inventory levels.
Education
Commis chef - Culinary
Weston College
Weston-super-Mare 01.2020 - 08.2021
Level 2 award in licensed hospitality operations - Hospitality operations
BIIAB
UK 06.2019 - 06.2019
level 2 award in beer and cellar quality - Hospitality operations
BIIAB
UK 06.2019 - 06.2019
Personal License - Personal License
Sedgemoor in Somerset
UK 02.2016 - 02.2016
A-Levels - Biology
King Alfred Sixth form
Burnham-on-Sea, SomersetA-Levels - Geography
King Alfred sixth form
A-Levels - History
King Alfred sixth form
UKGCSEs - Maths
King Alfreds
GCSEs - Statistics
King Alfreds
GCSEs - English Literature
King Alfreds
GCSEs - English Language
King Alfreds
GCSEs - Biology
King Alfreds
GCSEs - Chemistry
King Alfreds
GCSEs - Physics
King Alfreds
GCSEs - Geography
King Alfreds
GCSEs - History
King Alfreds
GCSEs - German
King Alfreds
GCSEs - Business Studies
King Alfreds
Skills
Very good communication skills across departments
Good initiative, can work independently and as part of a team
Remain calm under pressure
Resolve problems as they arise from working in a high customer work place
Good telephone communication, booking appointments etc
Affiliations
- Love spending time with my family and exercising, with a goal set to run a half marathon by the end of next year.
Timeline
Commis chef - Culinary
Weston College
01.2020 - 08.2021
Level 2 award in licensed hospitality operations - Hospitality operations
BIIAB
06.2019 - 06.2019
level 2 award in beer and cellar quality - Hospitality operations
BIIAB
06.2019 - 06.2019
Commis chef/Front of house
The Orchard Huntspill LTD
04.2019 - Current
Kitchen assistant/ front of house
The Pimpernel
02.2016 - 03.2019
Personal License - Personal License
Sedgemoor in Somerset
02.2016 - 02.2016
Waitress
The Crossways
01.2015 - 02.2016
Cashier
Winnies Bakery
06.2012 - 08.2014
A-Levels - Biology
King Alfred Sixth form
A-Levels - Geography
King Alfred sixth form
A-Levels - History
King Alfred sixth form
GCSEs - Maths
King Alfreds
GCSEs - Statistics
King Alfreds
GCSEs - English Literature
King Alfreds
GCSEs - English Language
King Alfreds
GCSEs - Biology
King Alfreds
GCSEs - Chemistry
King Alfreds
GCSEs - Physics
King Alfreds
GCSEs - Geography
King Alfreds
GCSEs - History
King Alfreds
GCSEs - German
King Alfreds
GCSEs - Business Studies
King Alfreds