Summary
Overview
Work history
Education
Skills
References
Timeline
Generic

Emily French

Summary

I am a confident and professional individual with a strong ambition to excel in the legal field. With over 12 years of experience in administrative roles within the financial and legal sectors, I have developed my skills in these fields. I possess a meticulous attention to detail and a solid understanding of legal documentation and procedures. My background includes extensive experience in document production, diary management, client communication, and digital dictation, ensuring that all tasks are completed efficiently and accurately. I am dedicated to providing exceptional support to legal teams and fostering a positive relationship with clients.

Overview

12
12
years of professional experience

Work history

Global Learning and Development Specialist and Team PA

ARUP
01.2019 - 03.2020
  • Working as part of the global L&D team, I was responsible for bridging the L&D gap between the UK and the global teams in terms of accessibility.
  • I also provided secretarial support to the entire team through diary management, travel arrangements, document production and editing, financial reconciliation.
  • I assisted the team in L&D strategy by ensuring we gave access to learning solutions that were engaging, inclusive and followed the ARUP strategy.
  • Day to day tasks included: Rolling out the diversity and inclusion training for the firm which involved stakeholder management, training needs analysis, creating written and video content using my own ideas.
  • I also worked on the video scripts and liaised with the correct individuals to ensure content was accurate.
  • Liaising with key global stakeholders to ensure a joined up approach across the firm.
  • I would help to create and edit existing and new content based on feedback from internal stakeholders.
  • Creating Learning Bursts for all departments to ensure consistency across the firm.
  • This involved creating content, proof reading, making changes to text where appropriate and dictation.
  • Identify and assist with global training initiatives and give advice on consistency and preferred training initiatives.
  • Creating materials and document bundles via reprographics team.
  • Provided full secretarial support to the wider team by arranging travel to global offices, including booking flights, transport and checking necessary visa requirements.

Learning and Development Advisor and Secretarial Support for L&D and Knowledge Lawyers

Charles Russell Speechlys LLP
11.2014 - 12.2018
  • This role involved working closely with the practice areas and knowledge development lawyers to ensure L&D content was accurate, met the business needs and delivered on time.
  • By carrying out LNA, knowledge gaps were filled, and changes were made to existing programmes where necessary.
  • This role also involved working very closely with Knowledge Lawyers and the L&D director by offering secretarial and administrative support.
  • Day to day tasks included the following: Ensuring the intranet was up to date with current timetable of courses.
  • Updating the CRM system.
  • Full budgetary management which involved setting up POs, paying invoices, keeping track of expenditure, budget updates for management.
  • Ensuring external course bookings were relevant and had approval from knowledge lawyers.
  • Co-delivering L&D short courses.
  • Organising and running inductions for new starters on a monthly basis.
  • Booking rooms, making travel arrangements, booking flights, checking visa status.
  • Implementing a new LMS for the firm and delivering training to superusers of the LMS.
  • Being the main point of contact for any enquiries relating to the LMS.
  • Ownership of consortium courses for various firms.
  • Putting together the programme outline for designated consortium subject matter, liaising with other law firms of consortium courses and making amendments were necessary.
  • Booking speakers, rooms, lunches, and sending out diary invitations.
  • Mentoring junior members of the team to ensure they understand the L&D and firm strategy.
  • Designing and implementing the 3 week trainee induction for 25 trainees.
  • This involved booking speakers, arranging rooms, sending out invitations to the speakers, producing induction materials and making amendments to the materials using track changes.
  • Following up on newly promoted lawyers to ensure the training they are receiving is developing their skills and providing solutions to knowledge gaps.
  • Creating materials for all training courses which included document production, track changes, formatting documents to house style, communicating effectively with partners and knowledge lawyers in regards to content and making edits were necessary.

Learning and Development Officer

Clyde & Co LLP
10.2010 - 11.2014
  • I was solely responsible for the trainee and junior associate development programmes at Clyde & Co.
  • The role included the following: Internal and external stakeholder management.
  • Negotiation with new and existing suppliers.
  • Curriculum design for competency framework.
  • Capturing the relevant audience for training programmes.
  • Improving and redesigning existing programmes to ensure they were aligned with the competency framework.
  • Research/networking.
  • Intranet management.
  • Budgetary management.
  • Ownership of the trainee PSC programme; including new starter induction and seat rotation inductions.
  • Ownership of NQ to junior associate programmes; including inductions and mandatory courses.
  • Advertising and monitoring of course bookings.
  • Administration support to the Development Centres/Legal director induction and conference/CPD.
  • Production of course materials.
  • Working to tight deadlines.
  • Maintaining in-house training system.
  • Delivery of bite size soft skills programmes.
  • Coordination of firm wide lunch time seminars.

Learning and Development Support Team Administrator

Financial Services Authority
07.2008 - 10.2010
  • I was solely responsible for a high profile 'Supervisory Enhancement Programme' providing administrative support and co-ordination for training of supervisors, Core modules for existing supervisors, Graduate Supervisor Induction programme and Solvency II.
  • The role included the following: Sourcing internal and external venues.
  • Producing training materials via reprographics teams.
  • Enrolment of delegates to appropriate training courses using in-house training system.
  • Sending out joining instructions.
  • Updating of internal intranet site.
  • Meeting and greeting external trainers.
  • Setting up internal training-i.e. equipment, layout and registration.
  • Raising purchase orders and receipting invoices.
  • Invigilation and marking of assessment papers and distribution of results.
  • Running various reports using internal systems such as Chrysalis and Oracle Discoverer.
  • Responding to various demands of the business to improve rollout of training programmes.
  • Processing sponsored studies and external courses applications.

Education

Foundation Certificate - undefined

L&D Practice (Assoc CIPD)
01.2013 - 1 2014

BA Honours Degree - History and Philosophy

University of Kent
01.2005 - 1 2008

A-Levels - Religious Studies: Philosophy and Ethics, History, Home Economics, Psychology, General Studies, Key skills Level 3

Townley Grammar School For Girls
Bexleyheath, Kent
01.1998 - 1 2005

Skills

  • Excellent communication skills
  • Superb customer service skills
  • Document production
  • Calm under pressure
  • Diary management
  • Can work well within a team
  • Can work well using own initiative
  • Excellent attention to detail
  • Excellent written and analytical skills
  • Punctual and reliable
  • Hard working
  • Adaptable
  • Intermediate knowledge of Microsoft Office applications
  • Legal experience

References

Available on demand.

Timeline

Global Learning and Development Specialist and Team PA

ARUP
01.2019 - 03.2020

Learning and Development Advisor and Secretarial Support for L&D and Knowledge Lawyers

Charles Russell Speechlys LLP
11.2014 - 12.2018

Foundation Certificate - undefined

L&D Practice (Assoc CIPD)
01.2013 - 1 2014

Learning and Development Officer

Clyde & Co LLP
10.2010 - 11.2014

Learning and Development Support Team Administrator

Financial Services Authority
07.2008 - 10.2010

BA Honours Degree - History and Philosophy

University of Kent
01.2005 - 1 2008

A-Levels - Religious Studies: Philosophy and Ethics, History, Home Economics, Psychology, General Studies, Key skills Level 3

Townley Grammar School For Girls
01.1998 - 1 2005

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