Emily Choga
Bournemouth,United Kingdom
Summary
Dedicated healthcare professional with expertise in personal care, medication administration, and patient support. Demonstrates strong skills in hygiene management, recreational activities, and problem solving, ensuring comprehensive emotional support and privacy respect. Proficient in customer service and efficient time management, with adaptability in healthcare settings and manual handling competency. Known for good judgement and the use of assistive technologies to enhance patient care. Committed to delivering compassionate empathy through communication excellence while pursuing opportunities to further develop within the healthcare sector.
Overview
5
5
years of professional experience
Work history
Support care worker
A1 Care
Bournemouth, Dorset
2023.08 - Current
- Improved hygiene standards by assisting clients with personal grooming needs like bathing and dressing up.
- Established supportive relationships with patients, fostering trust and communication.
- Helped organise engaging recreational activities to enhance the social skills of patients.
- Maintained a clean, safe environment for patients' comfort and safety.
- Provided comprehensive care to patients by ensuring their physical and emotional needs were met.
- Administered medication according to prescribed schedules, ensuring health maintenance.
Care assistant
TNC Healthcare
Gloucester, Gloucestershire
2023.04 - 2023.08
- Delivered comprehensive personal care, including bathing, dressing, and toileting.
- Administered medication in accordance with prescribed schedules.
- Rendered hoisting services to facilitate commode access and enhance independence.
- Prepared meals and beverages tailored to individual client preferences and requests.
- Supported feeding for individuals unable to self-feed, ensuring nutritional needs were met.
- Managed challenging behaviour of dementia patients without employing force or intimidation.
- Conducted grocery shopping for service users to promote autonomy.
- Documented reports on daily observations accurately, helping in keeping track of every resident's progress over time.
Care assistant
Complete Care Group
Johannesburg , South Africa
2022.03 - 2022.12
- Collaborated with healthcare team for effective patient care delivery.
- Administered medication to patients, ensuring proper health management.
- Participated actively in team meetings discussing ways to improve service delivery leading to enhanced quality of life for the residents.
- Provided emotional support to patients, improving their mental wellbeing.
- Helped with personal care tasks, promoting hygiene and cleanliness amongst patients.
- Documented reports on daily observations accurately, helping in keeping track of every resident's progress over time.
- Encouraged independence among patients whilst assisting them with tasks.
- Respected privacy and dignity of each resident during provision of care services.
- Delivered excellent customer service by addressing concerns of patients' families.
Social Auxiliary Worker
Bushabezwe AIDS & Charity Home
Pretoria, South Africa
2021.01 - 2021.12
- Facilitated emotional and practical support for orphaned children and families.
- Liaised with local authorities to safeguard client rights and entitlements.
- Organised community activities, promoting engagement and collaboration.
- Conducted home visits to ensure safe conditions for vulnerable individuals.
- Assisted senior social workers during complex interventions, achieving positive outcomes.
- Worked closely with families to deliver tailored support services.
- Arranged appropriate care and resources for clients' needs.
- Participated in team meetings to enhance coordination and case management.
Education
NVQ Level 3 - Adult Social Care
City & Guilds of London Institute
United Kingdom 2025.06 -
Certificate of Higher Education - Social Auxiliary Worker
University of South Africa
South Africa 2021.01 - 2021.12
Higher National Diploma - Office Management
University of South Africa
South Africa 2015.01 - 2015.12
Certificate of Higher Education - Bookkeeping
Chartered Institute of Business Management
South Africa 2010.09 - 2012.08
Diploma of Higher Education - Personal Assistant
Institute of Business Management (IBM)
South Africa 2009.01 - 2010.02
Elderly Care Assistant Special needs for Children & Adults
Chilton Training Institute
South Africa 2023.01 - 2023.03
Skills
- Personal care
- Medication administration
- Patient support
- Hygiene management
- Recreational activities
- Problem solving
- Emotional support
- Adaptability
- Privacy respect
- Customer service
- Efficient time management
- Adaptability in healthcare settings
- Manual handling competency
- Good judgement
- Use of assistive technologies
- Communication excellence
- Compassionate empathy
Languages
English
Fluent
References
References available upon request.
Timeline
NVQ Level 3 - Adult Social Care
City & Guilds of London Institute
2025.06 -
Support care worker
A1 Care
2023.08 - Current
Care assistant
TNC Healthcare
2023.04 - 2023.08
Elderly Care Assistant Special needs for Children & Adults
Chilton Training Institute
2023.01 - 2023.03
Care assistant
Complete Care Group
2022.03 - 2022.12
Social Auxiliary Worker
Bushabezwe AIDS & Charity Home
2021.01 - 2021.12
Certificate of Higher Education - Social Auxiliary Worker
University of South Africa
2021.01 - 2021.12
Higher National Diploma - Office Management
University of South Africa
2015.01 - 2015.12
Certificate of Higher Education - Bookkeeping
Chartered Institute of Business Management
2010.09 - 2012.08
Diploma of Higher Education - Personal Assistant
Institute of Business Management (IBM)
2009.01 - 2010.02