EMILY BUZZING
London
Summary
Seasoned professional with focus on sales and marketing. Skilled in developing strategic campaigns and driving revenue growth through creative marketing solutions. Proven track record of leveraging market insights and customer data to maximise sales performance and build strong brand presence. Strong interpersonal and communication skills with knack for creative problem solving and teamwork.
Overview
9
9
years of professional experience
8
8
years of post-secondary education
1
1
Certification
Work history
Sales and Marketing Manager
Skills Training Centre Ltd
London
2024.07 - Current
- Oversaw daily sales operations, ensuring efficient workflow.
- Implemented effective pricing strategies, considering competitor activity and market conditions.
- Trained sales staff, leading to improved selling techniques and customer service skills.
- Established strong relationships with key industry players to expand business reach.
- Delivered innovative marketing campaigns for increased customer engagement.
- Optimised SEO practices for improved online presence.
- Boosted customer retention by implementing effective email marketing tactics.
- Developed brand new user-friendly website design from scratch for improved customer interaction.
Sales & Operations Administrator
Skills Training Centre Ltd
London
2024.01 - 2024.07
- Planned and delegated strategically to meet changing demands in fast-paced administration settings.
- Identified bottlenecks, implemented solutions, increased productivity.
- Developed strong relationships with both suppliers and customers, improving supply chain efficiency.
- Prioritised tasks effectively during high-pressure situations.
- Reduced overhead costs through efficient resource allocation and budget management.
- Promoted to Sales & Marketing Manager after 6 months.
Social Media Ambassador
Megabus, VOXI & NordVPN
Remote
2021.08 - 2022.01
- Collaborated with digital marketing team to enhance brand awareness and drive customer engagement.
- Developed strategic content marketing plans across various social media platforms.
- Promoted and sold merchandise online and in-person, utilising strong customer service skills.
- Monitored user feedback on social media channels, made necessary adjustments in strategy.
Executive Online Marketing Ambassador
Seed Marketing
Remote
2021.03 - 2021.08
- Created and published promotional content for Amazon Prime, earning top performance bonuses.
- Designed content marketing campaigns to boost brand visibility and market presence.
- Enhanced social media engagement on Instagram and TikTok through strategic utilisation.
- Conducted extensive market research and analysis to align advertisements with current trends, ensuring customer loyalty.
Retail Sales Assistant
Saunders Stores
Exeter, Devon
2021.09 - 2023.03
- Executed skills in customer service, finance, and stock rotation.
- Faced and resolved challenging customer interactions daily.
- Demonstrated strong organisational skills consistently.
Test Purchaser
Serve Legal UK & The Age Check Certification Scheme
Remote
2021.05 - 2023.07
- Conducted inspections of various in-store retailers to assess age verification systems.
- Produced detailed feedback reports highlighting findings and recommendations.
Retail Sales Assistant
Hillier Garden Centre
Verwood, Dorset
2019.02 - 2020.08
Graphic Design Internship
AvecUK
Verwood, Dorset
2017.02 - 2017.02
- Analysed design research, product design and developed innovative ideas for logos and product packaging.
Education
BSc Marketing & Management -
University of Exeter
2020.09 - 2023.08
A-Levels -
Bournemouth School for Girls (Grammar School)
2015.09 - 2020.08
Skills
- Market research and analysis
- Data reporting
- Email marketing strategies
- KPI monitoring
- Product knowledge
- Time management efficiency
- Lead generation
- Invoicing
- Conflict Resolution
- Risk assessment practices
Accomplishments
- Promotion to managerial role after just 6 months in an executive role (Skills Training Centre Ltd)
- Designed and developed a brand new website from scratch
- Qualified Microsoft Office Specialist in Excel, Word, PowerPoint, Outlook and Access with certificates
- Proficient in Canva
Certification
- FutureLearn Digital Marketing course - 99% score
- Qualified Microsoft Office Specialist - In Word, Excel, PowerPoint, Access and Outlook with certificates
Volunteering
- Volunteer at the Westpoint Mass Vaccination Centre, NHS, 2021, Assisting the general public and smooth running of operations.
- Volunteer Staff, Oxfam, 2018, Helping customers, organising and reselling donations.
- Volunteer Staff, Sue Ryder, 2016
Affiliations
- Gym
- Animal care
- Personal Development
Timeline
Sales and Marketing Manager
Skills Training Centre Ltd
2024.07 - Current
Sales & Operations Administrator
Skills Training Centre Ltd
2024.01 - 2024.07
Retail Sales Assistant
Saunders Stores
2021.09 - 2023.03
Social Media Ambassador
Megabus, VOXI & NordVPN
2021.08 - 2022.01
Test Purchaser
Serve Legal UK & The Age Check Certification Scheme
2021.05 - 2023.07
Executive Online Marketing Ambassador
Seed Marketing
2021.03 - 2021.08
BSc Marketing & Management -
University of Exeter
2020.09 - 2023.08
Retail Sales Assistant
Hillier Garden Centre
2019.02 - 2020.08
Graphic Design Internship
AvecUK
2017.02 - 2017.02
A-Levels -
Bournemouth School for Girls (Grammar School)
2015.09 - 2020.08