Hi, I’m
Emily Booth-Rodgers
bridal sales consultant
Mexborough,Doncaster
Summary
Astute retail professional with proven history of consistent customer satisfaction. Strong sales strategy coupled with upbeat and personable communication skills. Excels in customer-centred environments with commitment to loyalty and retention. Upbeat Clothing Salesperson equipped with superior customer service and sales skills. Recommends styles and color and assists customers with sizing to enhance shopping convenience. Skilled POS user with swift payment processing and active listening skills.
Overview
6
years of professional experience
6
years of post-secondary education
Work History
Wed2BRotherham, South Yorkshire
Bridal sales consultant
12.2022 - Current
Job overview
- Advised customers on size selections to suit fit and shape requirements.
- Fostered positive relationships with customers to enhance loyalty and retention.
- Monitored fashion trends closely to anticipate consumer demand.
- Maintained easy-to-navigate stock room systems, ensuring products were stored and displayed in order.
- Improved customer footfall through eye-catching window merchandising.
- Prepared products for sales floor, steaming and presenting items immaculately for appealing displays.
- Increased average transaction value by promoting coordinating items and accessories.
- Assessed customer tastes and budgets to recommend suitable items.
- Maintained exceptional product knowledge, presenting item benefits and care advice to boost sales.
Blue IncSheffield, South Yorkshire
Retail store supervisor
11.2021 - 05.2022
Job overview
- Ordered additional stock and new product offerings on weekly basis based on supply and demand.
- Properly staffed all stores under management.
- Reconciled sales upon conclusion of shift with 100% accuracy.
- Executed detailed inventory checks and stocktake tasks on fortnightly basis, ensuring records of stock levels were consistently accurate.
- Set sales targets and implemented action plans for achieving set objectives.
- Maintained neat, tidy and fully stocked racks to facilitate optimum sales opportunities.
- Stocked shelves and racks and kept mannequins in strategic locations to attract customers into store.
- Adapted product range and merchandising based on market trends.
- Trained team to upsell products and navigate POS systems.
- Updated pricing and promotions to fulfil store goals.
- Drove customer retention by analysing feedback and KPI data.
AsdaRotherham, South Yorkshire
Retail store assistant
08.2017 - 03.2021
Job overview
- Covered extra shifts and maintained flexible schedule to achieve store goals.
- Operated and maintained cash registers with sufficient cash floats.
- Replenished sales floor stock regularly to maximise customer purchases.
- Maintained clean and orderly checkout area to meet store presentation standards.
- Resolved complaints and product refunds with care and professionalism, maintaining customer satisfaction on the customer service desk
- Interacted with customers whilst scanning and packing items, personalising shopping experience.
- Identified and removed out-of-date stock, correctly recording waste.
- Picked and processed online orders and staged for pickup.
- Followed merchandising and brand standards to produce exciting visual and design displays.
Education
The Open UniversityMilton Keynes
Certificate of Higher Education from Forensic Psychology
06.2020 - 06.2021
Rawmarsh Community SchoolRotherham
GCSEs from All subjects
09.2011 - 06.2016
University Overview
- English- A*
- Maths- B
- P.E- A
- Psychology- A*
- Health and social care- A*
- Childcare- A
- Geography- A*
Skills
- Customer service
- Merchandising
- Registered Bridal Consultant
- Dress fitting specialist
- Sewing knowledge
- Attention to Detail
- Retail merchandising expertise
- Superb time management
- Money handling
- Results-orientated
- Outgoing and enthusiastic
Languages
English
Fluent
Timeline
Bridal sales consultant
Wed2B
12.2022 - Current
Retail store supervisor
Blue Inc
11.2021 - 05.2022
The Open University
Certificate of Higher Education from Forensic Psychology
06.2020 - 06.2021
Retail store assistant
Asda
08.2017 - 03.2021
Rawmarsh Community School
GCSEs from All subjects
09.2011 - 06.2016
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