Summary
Overview
Work history
Education
Skills
Languages
Certification
Age
Gender
References
Timeline
Generic

Emilin Ann Kavalam

Blackpool ,Lancashire

Summary

I am an enthusiastic team member offering good service and team work skills. I like building customer relationships through genuine conversations and efficient order-taking. I am dedicated in achieving company goals with friendly and knowledgeable approach. I am eager to learn new skills which I believe would help me prominently in the future desired career path. I would like to apply the skills I have gathered from my previous experiences in my future job roles which will aid me in perfecting those skills. I am committed to providing services to the best of my ability and am excited to learn new abilities and gain new experiences which will hopefully help me in my future career path.

Overview

2
2
years of professional experience
2
2
years of post-secondary education
1
1
Certification

Work history

Crew member

McDonald's
Blackpool, Lancashire
05.2025 - Current
  • Flexible and diverse work roles: Working as a crew member meant having different job roles within a shift. my main jobs roles included collecting each customers food and providing it to them, taking orders and payments accurately, making sure the customers special needs or requirements are met properly, dealing with customer enquiries, doing table service, bagging up food and drinks for deliveries, stock up serviettes, straws, basic cutlery's, cups, sauce/dip pots etc. and consistently making sure all these are stocked up, replacing bin bags and wiping down work areas to ensure it is always clean and sanitized.
  • Working together with other team members to ensure smooth and efficient work flow.
  • Ensured customer satisfaction with prompt and accurate order fulfillment.
  • Maintained immaculate cleanliness standards by regularly cleaning and sanitizing workstations. This included cleaning and setting up tables for customers, brushing the floors and changing out the bin bags consistently to ensure a cleanly and appealing dining area and experience for customers.
  • Operated cash register to take payments and process orders.
  • Collaborated with team members to maintain a friendly work environment promoting productivity.
  • Attended to customers with friendly and accurate service.
  • Collaborated and offered support with extra tasks to meet team goals.

Team member

Tower Fisheries
Blackpool , Lancashire
08.2023 - 05.2025
  • Welcoming customers in and making sure they are seated happily.
  • Communicating with the customers politely and positively ensuring they had a pleasant dining experience.
  • Taking customer orders and conveying them accurately to kitchen.
  • Working with other team members to the best of my ability to ensure efficient work flow.
  • Serving customers and ensuring they are satisfied.
  • Cleaning the tables and setting up them for the next customers.
  • Making basic drinks such as tea, coffee.
  • Washing the dishes and utensils and drying them.
  • Ensuring the kitchen and work area is cleaned and stocked up.
  • Ensured workplace cleanliness with regular maintenance tasks.
  • Dealing with customer complaints ensuing their problems are resolved.

Volunteer

The Salvation Army
Blackpool , Lancashire
11.2024 - 01.2025
  • Kid's Choir Volunteer:
  • Welcoming in the kids and their guardian with a pleasant smile.
  • Registering their name and time onto the data sheet accurately.
  • Ensuring the needs of the kids are met.
  • Ensuring the kids safety by by making sue they are all accounted for.
  • Working with the other volunteers, especially during the kids break time.
  • Demonstrated respect, friendliness and willingness to help wherever needed.

Volunteer

NHS Victoria Hospital
Blackpool , Lancashire
03.2024 - 08.2024
  • Interacting with patients and the visitors respectfully, politely and positively . Conversing with each patients pleasantly to ensure they are happy and comfortable.
  • Making tea and coffee rounds around the ward.
  • Serve patients their meal and other drinks.
  • Overall, ensure the patients well being and comfort.


Education

A-Levels - Business Studies, English Language, Medical Science.

St. Mary's Catholic Academy.
Blackpool
09.2023 - 08.2025

GCSEs -

St. Mary's Catholic Academy.
Blackpool
11.2022 - 06.2023

Skills

  • Communication
  • Time Management
  • Team work
  • Problem Solving
  • Bilingual [ English and Malayalam ]
  • Cash handling
  • Customer Service
  • Positive and approachable
  • Flexible

Languages

English
Proficient (C2)
Malayalam
Proficient (C2)
Tamil
Beginner

Certification

Driving License

Age

18 yeas old

DOB: 27 May 2007

Gender

Female

References

References available upon request.

Timeline

Crew member

McDonald's
05.2025 - Current

Volunteer

The Salvation Army
11.2024 - 01.2025

Volunteer

NHS Victoria Hospital
03.2024 - 08.2024

A-Levels - Business Studies, English Language, Medical Science.

St. Mary's Catholic Academy.
09.2023 - 08.2025

Team member

Tower Fisheries
08.2023 - 05.2025

GCSEs -

St. Mary's Catholic Academy.
11.2022 - 06.2023

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Emilin Ann Kavalam