EMILIE LOUISE ISRAEL
London
Summary
I am a hard-working and versatile professional with strong organisational skills and a background that bridges events coordination, bookings management, social media, and front-of-house hosting. I achieve company goals through exceptional planning, prioritisation, and a genuine enthusiasm for creating great customer experiences. Whether coordinating private hires, managing high-volume enquiries, curating content for social platforms, or welcoming guests on the day, I bring energy, professionalism, and a problem-solving attitude to every task. My background in musical theatre on the West End including performing, press events, and industry networking has given me a natural confidence in client-facing roles, a sharp eye for presentation, and a strong understanding of what it takes to deliver memorable, well-executed experiences both on and off the stage.
The gaps in my cv are due to my performance based work in theatre.
Overview
7
7
years of professional experience
4
4
years of post-secondary education
Work history
Events Coordinator
The Village People
London
01.2024 - 06.2025
- Facilitate communication between vendors, clients and internal teams to guarantee event success for both venues.
- Design event set-up and displays to match client requests.
- Coordinate seamless event logistics, organising venue set-up, scheduling and participant registration.
- Explain event packages, options and prices clearly to potential clients.
- Write detailed briefs to communicate events logistics and running for the operational team.
- Enhanced digital presence through the creation of compelling visual designs.
- Facilitated partnerships with influencers to extend reach and boost reputation.
- Produced regular reports on social media performance to inform future strategies.
- Do weekly outreaching to events, businesses and community groups to boost revenue and entice new clients and customers to the venues.
- Liaise with venues, caterers and entertainment providers to schedule events in alignment with availability.
- Coordinate event staff workflow and delegate tasks to maintain the seamless flow of events.
- Arrange meetings with clients, schedule the itinerary and keep minutes of meetings so that a written record is available to all parties.
- Participate in the delivery of the events including hosting and running them.
- London
Bookings Coordinator
The Village People
London
01.2024 - 06.2024
- Handle high-volume telephone and email enquiries to minimise backlogs for both venues.
- Curate food and drink packages for private hires.
- Send detailed breakdown of pricing, availability, terms & conditions, and food & drink packages to all private hire enquiries.
- Take details for table booking enquiries and input them in Collins designmynight system, assign appropriate tables given customer requests and finalise bookings by sending card authentication request.
- Organise and attend viewings for private hires spaces within both venues.
- Send invoices to customers via square for private hires and pre-orders.
- Take pre-orders of food and drink from customers and produce briefs on these for kitchen and operational teams respectively.
- Produce a detailed brief which synthesises all the information needed for private hires by operational teams and upload it to the company's basecamp.
- Liaise with kitchen and operational teams at the start of each week to ensure all private hires runs successfully.
- Obtain guest lists from customers 5 days prior to their bookings.
- Send a post-hire follow-up email to ascertain customer satisfaction and thank customers for hiring at the venues.
- London
- Coordinated staff schedules for optimal efficiency.
- Addressed customer complaints, resulting in increased loyalty and repeat bookings.
Artist Liaison and Hostess
Soho Live Group
London
01.2022 - 07.2022
- Greet all artists at the stage door and show them the available facilities.
- Use problem solving skills to adhere to artist requirements in real time.
- Attend sound checks to ensure that the quality was up to standard for the artists and audience, and help the team to make adjustments where necessary.
- Greet customers in an enthusiastic and friendly way, assign seating and show customers to their tables.
- Manage reservations.
- Network with artists post-performance to encourage repeat custom.
- Took telephone bookings accurately, reducing chances of double booking or errors.
- Managed reservations and seating arrangements for smooth operations.
- Enhanced guest experience by welcoming patrons warmly upon arrival.
- Organised waiting lists during peak hours to manage crowd effectively.
Supervisor
Tap Tavern
10.2024 - 03.2025
- Manage shifts, ensure everything is running smoothly and lead the front of house team.
- Count stock, set up for private bookings, run the floor.
- Help upsell certain products and help curate new drinks for our menu.
- Encouraged open dialogue amongst team members, promoted an inclusive work environment.
- Delegated tasks effectively amongst team members for improved productivity.
- Oversaw booking system efficiently; managed reservations and cancellations accurately.
- Updated table status on restaurant management software for accurate tracking.
Floor Supervisor
Fuller's
London
01.2018 - 01.2019
- Delegate tasks to staff to meet daily service requirements.
- Facilitate smooth store operations, and perform daily opening and closing functions.
- Monitor sales performance and motivate teams to increase service standards to raise profits.
- Supervise service delivery, promptly responding to guests in need of service, earning positive guest feedback.
- Resolve complaints to achieve customer satisfaction.
- Instruct staff on point-of-sale till operation and transaction processing.
- Develop effective floor plans to provide optimal floor coverage, reducing customer waiting times.
- London
Education
Diploma of Higher Education - Musical Theatre
ARTS EDUCATIONAL SCHOOL
01.2013 - 01.2015
As and AS - English Literature, English Language, Biology, Chemistry, Religious Studies, Geography, Drama
FRIERN BARNET SCHOOL
01.2011 - 01.2013
Skills
- Analytical thinking
- Microsoft Office proficiency
- Long-term planning
- Business expansion strategies
- Operational assistance
- Delegation of tasks
- Inbox organization
- Effective time management
- Marketing initiatives
- Digital marketing on social media
- Sales enhancement techniques
- Client-centric approach
- Interpersonal communication
- Canva for content design
- Insights from Instagram and TikTok analytics
- Collaboration tools like Square and Basecamp
Websites
Affiliations
- Writing and Producing Music
- Travelling
- Musical Theatre
- Baking
- Live Music
- Fashion
- Spending Time With Family
Timeline
Supervisor
Tap Tavern
10.2024 - 03.2025
Events Coordinator
The Village People
01.2024 - 06.2025
Bookings Coordinator
The Village People
01.2024 - 06.2024
Artist Liaison and Hostess
Soho Live Group
01.2022 - 07.2022
Floor Supervisor
Fuller's
01.2018 - 01.2019
Diploma of Higher Education - Musical Theatre
ARTS EDUCATIONAL SCHOOL
01.2013 - 01.2015
As and AS - English Literature, English Language, Biology, Chemistry, Religious Studies, Geography, Drama
FRIERN BARNET SCHOOL
01.2011 - 01.2013
Similar Profiles
Simon RengiSimon Rengi
Producer Organizations Organizer at Development Aid from People to People (DAPP) Namibia – ADSWAC ProjectProducer Organizations Organizer at Development Aid from People to People (DAPP) Namibia – ADSWAC Project
Tyler CarlsonTyler Carlson
Bus Driver at People For PeopleBus Driver at People For People
Kandace CainKandace Cain
Coordinator at PHP People Helping PeopleCoordinator at PHP People Helping People
Keaun SolinasKeaun Solinas
Logistics Coordinator at Shop.com/Market United KingdomLogistics Coordinator at Shop.com/Market United Kingdom
Kotryna NorkuteKotryna Norkute
PROCUREMENT APPRENTICE at Quattro GroupPROCUREMENT APPRENTICE at Quattro Group