Emilia Sudak
Ashford,Kent
Summary
I am a hardworking, high-achieving individual who thrives on personal growth and continuous improvement. I enjoy setting and accomplishing challenging goals to track my progress. A people person at heart, I love socializing and connecting with others, and I'm known for being a quick learner, always eager to embrace new challenges.
Overview
4
4
years of professional experience
1
1
Certification
Work history
TUPE & Change Administrator
Wincanton PLC
05.2025 - Current
- Adhered to data protection protocols while securely reviewing employee records.
- Identified issues, analysed information and provided effective solutions.
- Engaged with sites to understand needs, enhance service delivery and provide effective communication with detailed step-by-step solutions to queries.
- Delivered pre- and post- pay results, adjusting pay elements based on feedback and rectified system defects.
- Assumed additional responsibilities to support the wider team success and engaged in cross-skilling.
- Generated reports to compile employeee records for TUPE and Pay Review process.
- Processed pay reviews within deadlines, supplying sites with accurate back pay information.
People Manager
McDonald's
02.2024 - 05.2025
- Oversaw disciplinary procedures, maintaining fairness and adherence to company policies.
- Organised team-building events and activities, strengthening team cohesion and boosting employee engagement and organised community events.
- Analysed HR metrics to identify trends and areas for improvement in workforce management and provided detailed reports for executive review.
- Led recruitment processes, including interviewing and selecting candidates, to build a high-performing team whilst maintaining staff files and right-to-work documentation.
- Managed onboarding process for new hires, ensuring a smooth transition and quick integration into the team and coordinated staff training sessions, enhancing team capabilities and supporting career progression.
- Conducted regular performance reviews, providing constructive feedback and personal development plans.
Shift Manager
McDonald's
09.2023 - 02.2024
- Delegated tasks effectively amongst a large team, ensuring continued success against daily KPI targets.
- Maintained a safe and clean environment, adhering to health and safety regulations to prevent accidents and ensure compliance.
- Oversaw cash handling procedures, including till reconciliation and banking, ensuring accuracy and reducing discrepancies.
- Coached and mentored staff to align with company vision, meet sales objectives and provide outstanding customer service.
Crew Trainer
McDonald's
02.2023 - 09.2023
- Managing key areas to support the manager's shift which taught me patience and how to use adaptive language.
- Instructed new team members on correct procedures for all areas of operations.
- Ensured hygiene regulations were followed at all times by closely monitoring employee operations and inspecting ingredients.
- Maintained excellent customer satisfaction by ensuring employees provided excellent service.
Crew
McDonald's
09.2021 - 02.2023
- Provided high-level customer service by going the extra mile to identify and cater to customer needs.
- Handled customer complaints, using excellent problem-solving skills to resolve issues efficiently.
- Drove team success by completing allocated tasks quickly and accurately.
- Completed cleaning and serving tasks to high-quality standards.
Education
NVQ Level 3 - Children's Play and Development
John Wallis Academy
Ashford, KENA-Levels - English Lit & Lang
John Wallis Academy
Ashford, KENA-Level - Psychology
John Wallis Academy
A-Levels - Sociology
John Wallis Academy
Ashford, KENGCSEs - Polish + Food Preparation and Nutrition
John Wallis Academy
Ashford, KENGCSEs - Business
John Wallis Academy
Ashford, KENGCSEs - English Lit & Lang + Religious Studies
John Wallis Academy
Ashford, KENGCSEs - Computer Science + Chemistry + Maths
John Wallis Academy
Ashford, KENGCSEs - Physics + Biology
John Wallis Academy
Ashford, KENSkills
- Staff holiday management
- Data analytics
- Office and human resource software
- Written and verbal communication
- Strong Excel skills
- UK employment law
- Labour law compliance
- Attention to detail
- Fast typing speed
- Employee record management
- KPI implementation
- Training programme design
- Employment contract management
Languages
English, Polish
Certification
- Intermediate Excel
- Advanced Excel - due 16/12/25
- Mental Health First Aid
- First Aid
- Level 2 Food and Hygiene
- Speak out Challenge Regional Winner
- NCS
Volunteering
- Completed sponsored walk: Pilgrims trail from Wye to Canterbury and raised over £500 for RMHC
- Hosted fundraiser towards a community defibrillator.
- Hosted in-store fundraiser for RMHC.
Timeline
TUPE & Change Administrator
Wincanton PLC
05.2025 - Current
People Manager
McDonald's
02.2024 - 05.2025
Shift Manager
McDonald's
09.2023 - 02.2024
Crew Trainer
McDonald's
02.2023 - 09.2023
Crew
McDonald's
09.2021 - 02.2023
A-Levels - English Lit & Lang
John Wallis Academy
A-Levels - Sociology
John Wallis Academy
GCSEs - Polish + Food Preparation and Nutrition
John Wallis Academy
GCSEs - Business
John Wallis Academy
GCSEs - English Lit & Lang + Religious Studies
John Wallis Academy
GCSEs - Computer Science + Chemistry + Maths
John Wallis Academy
GCSEs - Physics + Biology
John Wallis Academy
NVQ Level 3 - Children's Play and Development
John Wallis Academy
A-Level - Psychology
John Wallis Academy