Emilia Sosnowska
Sheffield
Summary
Highly motivated and detail-oriented professional with a proven track record in event coordination, hospitality management, and culinary arts. Thrives under pressure, adept at managing multiple tasks simultaneously while maintaining exceptional attention to detail. Demonstrated ability to build strong relationships with clients, vendors, and team members to ensure the successful execution of events and projects. Skilled communicator and problem-solver with a proactive approach to challenges. Fluent in both English and Polish.
Overview
6
6
years of professional experience
7
7
years of post-secondary education
Work history
Events manager
The Garrison Hotel
Sheffield, South Yorkshire
07.2024 - Current
- Responsible for making sales and securing bookings for events and functions.
- Increased sales by 40%
- Created and designed new menus tailored to client needs and venue standards.
- Managed and executed weddings and large-scale functions, including event setup and logistics.
- Ensured smooth operations by overseeing staff and coordinating with different departments.
- Upsold services and packages to maximize revenue and enhance client experience.
- Dealt effectively with last-minute changes to schedules or plans during events.
- Balanced multiple projects simultaneously whilst maintaining attention to detail in a fast-paced environment.
Wedding and Events Coordinator
Kenwood Hotel
Sheffield
07.2023
- Managed day-to-day operations, including staff scheduling, training, and performance management as a duty manager
- Handled guest complaints and resolved issues promptly and effectively, ensuring high levels of guest satisfaction
- Maintained strict food control standards, overseeing food preparation, storage, and quality to meet health and safety regulations
- Coordinated and oversaw events, ensuring seamless execution and exceptional customer experiences
- Built and maintained positive relationships with clients and vendors, ensuring smooth communication and successful event outcomes.
Wedding and Events Coordinator
The Maynard Hotel
Sheffield
01.2022
- Built and maintained strong relationships with clients, ensuring their needs and expectations were met or exceeded
- Conducted comprehensive show rounds for potential clients, showcasing the venue's facilities and discussing event possibilities
- Collaborated closely with clients to understand their vision for the event, offering creative suggestions and solutions to enhance their experience
- Coordinated with internal departments such as catering, housekeeping, and maintenance to ensure seamless event execution
- Provided on-site supervision during events, resolving any issues promptly and ensuring a smooth and memorable experience for clients and guests
- Handled post-event follow-up, including gathering client feedback and addressing any concerns or issues to maintain client satisfaction and loyalty.
Sales Representative
Cube Group Marketing
Sheffield
01.2020
- Presented and promoted products and services to potential customers, effectively communicating their features and benefits
- Built and maintained strong relationships with clients, providing personalized support and addressing their needs and concerns
- Negotiated and closed sales deals, maximizing revenue opportunities and achieving sales targets
- Provided ongoing support to customers, addressing inquiries, resolving issues, and ensuring customer satisfaction
- Stayed updated on industry trends and market developments, adapting sales strategies to capitalize on emerging opportunities.
Chef Assistant
Lost & Found Restaurant
Sheffield
01.2019
- Planned and prepared high-quality dishes in accordance with restaurant standards and customer preferences
- Supervised kitchen staff, providing guidance and support to ensure efficient and effective operations
- Controlled food and safety regulations, implementing procedures to maintain cleanliness and hygiene standards
- Managed inventory, conducting regular stock checks and ordering supplies as needed to minimize waste and optimize cost efficiency.
Education
Stafford Manor High School
01.2014 - 01.2017
Level 2 Media Production, Level 3 Graphic & Design - Graphic Design
Stafford College - Level 2 Media Pro
09.2017 - 08.2021
Event Management
Sheffield Hallam University
Sheffield /2020 - /2021
Skills
- Languages: Polish, English
- Self-motivated with a high level of energy and initiative
- Effective team player with strong communication and organizational skills
- Accuracy and attention to detail in all tasks
- Willingness to learn and adapt to new environments
- Operations management
Personal Information
Date of birth: 05/21/01
Timeline
Events manager
The Garrison Hotel
07.2024 - Current
Wedding and Events Coordinator
Kenwood Hotel
07.2023
Wedding and Events Coordinator
The Maynard Hotel
01.2022
Sales Representative
Cube Group Marketing
01.2020
Chef Assistant
Lost & Found Restaurant
01.2019
Level 2 Media Production, Level 3 Graphic & Design - Graphic Design
Stafford College - Level 2 Media Pro
09.2017 - 08.2021
Stafford Manor High School
01.2014 - 01.2017
Event Management
Sheffield Hallam University
/2020 - /2021
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