EMILIA SOBCZAK
Waltham Abbey
Summary
Experienced Operations and Production Supervisor with over 13 years of experience within logistics, warehousing, manufacturing and food production environments. Proven track record of leading large teams, delivering operational KPIs, maintaining high standards of safety and compliance, and driving continuous improvement within fast-paced operations. Currently responsible for leading a team of approximately 50 colleagues within a high-volume manufacturing environment producing over 227,000 pizzas per day. Experienced in labour planning, operational performance management, loading and dispatch operations, transport coordination, compliance management and employee development. Recognised for strong leadership, effective communication and the ability to deliver results while maintaining exceptional safety and quality standards.
Overview
15
15
years of professional experience
Work History
PRODUCTION SUPERVISOR
GREGGS
12.2024 - Current
- Oversee the production of approximately 227,000 pizzas per day while maintaining quality, service and efficiency targets.
- Manage labour allocation, staffing levels and shift rotas to maximise operational performance.
- Lead, motivate and develop a team of approximately 50 employees within a high-volume food manufacturing operation.
- Successfully manage a team of approximately 50 colleagues.
- Monitor operational KPIs and implement corrective actions to drive continuous improvement.
- Customer complaint investigation, analysis, and implementation of preventive actions where necessary.
- Ensure compliance with HACCP, Food Safety, Health & Safety and hygiene standards.
- Maintained high standards of quality, safety and compliance within a fast-paced manufacturing environment.
- Improved operational performance through effective labour planning and process control.
- Investigated operational issues and implemented corrective actions to resolve problems and enhance performance.
- Assisted Production Manager in executing operational and production plans to meet daily business objectives.
- Support colleague training, coaching and performance management activities.
- Recruited and onboarded new employees.
- Promote a positive safety culture and maintain high employee engagement standards.
- Support production output of approximately 227,000 pizzas per day.
- Managed loading and dispatch operations, ensuring accurate vehicle loading and timely departures.
- Work closely with Transport Teams and Drivers to ensure delivery schedules and customer requirements are met.
- Contributed to achieving BRC Global Standard Grade AA accreditation.
TEAM LEADER
GREGGS
05.2022 - 12.2024
- Led and supervised team of 8 employees to achieve operational goals.
- Coordinated staff rotas and daily operational activities to ensure smooth workflow.
- Supported employee training and development.
- Managed stock levels and operational resources to support team efficiency.
- Ensured compliance with company policies and health and safety requirements.
- Reported and resolved operational issues using internal systems.
WAREHOUSE OPERATIVE
GREGGS
05.2017 - 05.2022
- Executed stock control, goods movement, and order fulfilment to ensure efficient warehouse operations.
- Operated EPT equipment to facilitate safe and effective material handling.
- Ensured compliance with health and safety standards to maintain a safe working environment.
WAREHOUSE OPERATIVE
GLINWELL
04.2013 - 05.2017
- Managed warehouse operations to maintain stock control and ensure inventory accuracy.
- Supported audits and risk assessments to identify operational improvements.
- Picked and packed customer orders with accuracy, meeting daily productivity targets.
- Picked orders to meet productivity targets.
- Carried out day-to-day warehouse duties with care and attention, maintaining compliance with safety standards.
PICKER & PACKER
SONY DADC
09.2011 - 04.2013
- Prepared customer orders, ensuring accurate inventory levels for timely fulfilment.
- Coordinated dispatch activities and managed warehouse logistics to optimise order delivery.
Education
ESOL Level 1 -
Hertford Regional College
Skills
- Operations Management
- Shift Management
- Workforce Planning
- KPI Delivery
- Performance Management
- Health & Safety Compliance
- HACCP & Food Safety Level 4
- Root Cause Analysis
- Transport Coordination
- Loading & Dispatch Operations
- SAP Systems
- Microsoft Office
- Team Leadership
- Employee Engagement
- Continuous Improvement
Timeline
PRODUCTION SUPERVISOR
GREGGS
12.2024 - Current
TEAM LEADER
GREGGS
05.2022 - 12.2024
WAREHOUSE OPERATIVE
GREGGS
05.2017 - 05.2022
WAREHOUSE OPERATIVE
GLINWELL
04.2013 - 05.2017
PICKER & PACKER
SONY DADC
09.2011 - 04.2013
ESOL Level 1 -
Hertford Regional College