Emilia Demetriou
Carterton,UK
Summary
Versatile and detail-oriented professional with experience in point-of-sale systems, complaint resolution, and high-pressure environments. Fluent in English and Greek, with advanced computer skills. Demonstrated commitment to service and teamwork through community volunteering. Strong communication and interpersonal abilities, with practical knowledge of inventory management, transaction processing, and customer service. Highly motivated to enhance operational efficiency while continuing to develop skills in communication, teamwork, and problem-solving.
Overview
10
10
years of professional experience
3
3
years of post-secondary education
1
1
Certification
Work history
Sales assistant
Four Seasons
Bicester, Oxfordshire
08.2025 - Current
- Managed till operations smoothly, reducing waiting time for customers.
- Maintained knowledge of current sales promotions, helping customers make informed buying decisions.
- Assisted customers with product selection for optimal satisfaction.
Volleyball coach
Oxford Volleyball
Oxford, Oxfordshire
08.2025 - Current
- Developed strategic game plans to secure victories.
- Evaluated player performance, leading to targeted skill improvement.
- Organised local volleyball tournaments, promoting community engagement.
Server
The Raj Indian
01.2016 - 12.2025
- Maintained detailed knowledge of rotating menus and allergen information, enabling accurate, confident recommendations under pressure
- Coordinated with kitchen and bar teams to troubleshoot order issues in real time, reducing ticket errors during peak hours
- Adapted quickly to changing priorities in a fast-paced environment while maintaining a positive guest experience
Teacher trainee
SCITT OTT
Oxford, Oxfordshire
09.2025 - 12.2025
- Facilitated engaging activities to promote learning and participation.
- Participated in staff meetings, professional development sessions and school events.
- Assisted lead teacher with the preparation of materials for lessons.
- Developed lesson plans in line with the National Curriculum standards.
Professional athlete/ captain
Anorthosis Volleyball
01.2022 - 01.2025
- Served as team captain for two seasons, leading by example both on and off the field, and playing a key role in strategic decision-making and team cohesion.
- Collaborated with coaches, teammates, and support staff to execute high-level strategies in competitive environments
- Represented the team and brand with professionalism during media appearances, sponsor events, and community outreach
Front-of-House Staff / Barista
Honest Bread
01.2022 - 01.2024
- Created a welcoming environment by engaging with customers and offering tailored product suggestions based on preferences
- Managed daily display setup and product rotation to ensure visual appeal and freshness compliance
- Communicated clearly with kitchen staff to track inventory levels and relay custom order requests in real time
- Handled high-volume transactions with accuracy while maintaining efficiency during busy morning and weekend rushes
Server
Chilli Padi
01.2021 - 01.2022
- Ensure tables are enjoying their meals, and take action to correct any problems
- Take food and drink orders from customers accurately and with a positive attitude
- Engage with customers in a friendly manner
Volleyball Coach
Northumbria University
01.2020 - 01.2022
- Coordinated and supervised Northumbria Seconds’ volleyball team and program
- Promoted an appreciation of physical fitness, teamwork, and sportsmanship
- Aided the educational and individual growth of the team members and ensured that they maintained good health and underwent healthy overall development
- Communicated effectively with all members of the school district and community
- Formulated effective volleyball plans and strategies, and made the team enforce the same on the field
Northumbria Volleyball President
Northumbria University
01.2020 - 01.2022
- Made any necessary arrangements for the schedule of meetings, matches, and facilities
- Informed club members of the content of these guidelines for the Club Sports
- Completed and submitted accident forms, injury forms, waiver & roster forms, evaluation forms, and facility reservation forms for all club activities
- Served as liaison between the club and the Office of Campus Recreation
Cyprus National Volleyball women's team
KOΠE
01.2016 - 01.2022
- Participated in competitive volleyball at the National level, according to established rules and regulations
- Represented Cyprus in the various Mediterranean, European, and small Country leagues
- Trained with high-level coaches
Barista
Fabricca coffee n’ bites
01.2018 - 01.2019
- Took coffee, food, and other beverage orders and prepared them for customers quickly and effectively
- Prepared and sold drinks by following prescribed recipes and preparation
- Maintained a clean and professional appearance and dining area for guest satisfaction
Education
BSc (Hons) - Applied Sports and Exercise Science
Northumbria University
01.2019 - 01.2022
Skills
- Fluent in English and Greek
- Ability to work under pressure
- Computer skills
- Microsoft Office Programs (Word, Excel, Office, PowerPoint, Outlook, Teams)
- Volunteer at a Community Organisation
- Point of sale expertise
- Complaint handling
Certification
- The TEFL org
- 120-hour Premier TEFL course
- 2025
KEY PROJECTS
Participated in the 'Advocacy for Gender Equality and Active Citizenship' project held in Kyrgyzstan, ERASMUS+, 14th-23rd of August 2021, Participated in the 'Goals Against Discrimination' project held in Bulgaria, YouthPass, ERASMUS+, 1st-8th of August 2021, European Solidarity Corps Volunteer – 'Change Yourself' held by Liepājas Jaunie Vanagi (Children & Youth Organisation) in Liepāja, Latvia
NATIONALITY
British/ Cypriot
Languages
English
Fluent
Greek
Fluent
Affiliations
- Baking/ Cooking
- Fitness and gym training
- Playing different sports
- Travelling
References
References available upon request.
Timeline
Teacher trainee
SCITT OTT
09.2025 - 12.2025
Sales assistant
Four Seasons
08.2025 - Current
Volleyball coach
Oxford Volleyball
08.2025 - Current
Professional athlete/ captain
Anorthosis Volleyball
01.2022 - 01.2025
Front-of-House Staff / Barista
Honest Bread
01.2022 - 01.2024
Server
Chilli Padi
01.2021 - 01.2022
Volleyball Coach
Northumbria University
01.2020 - 01.2022
Northumbria Volleyball President
Northumbria University
01.2020 - 01.2022
BSc (Hons) - Applied Sports and Exercise Science
Northumbria University
01.2019 - 01.2022
Barista
Fabricca coffee n’ bites
01.2018 - 01.2019
Server
The Raj Indian
01.2016 - 12.2025
Cyprus National Volleyball women's team
KOΠE
01.2016 - 01.2022