Emen Zafar
Bolton
Summary
Competent individual driven to facilitate positive experiences for customers through friendly and positive service. Motivated to work weekends, long shifts and build a good relationship with fellow staff members. Ambitious student brings strong commitment to personal and professional growth. Eager to improve skill set through hands-on experience. Offers exceptional organization and communication skills. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
2
2
years of professional experience
Work History
Assistant
Welfren Healthcare Centre
08.2022 - 12.2022
- Working at Welfren was a very unique experience which offered me an opportunity to further my skill set, such as engaging with very particular patients and honing my hospitality and communication, alongside checking patients in and greeting them to ensuring they were comfortable on medical machinery
- Adaptability
- Customer service
- Good communication
- Complaint resolution
- Meeting and greeting customers
- Flexibility
- Motivation
- Attentive to details
Front desk receptionist
Solco
07.2021 - 09.2021
- Performed administrative support tasks such as data entry, appointment scheduling and phone call screening
- Resolved minor customer issues and requests for information, escalating complex problems to line manager
- Delivered front of house duties with warm and professional manner
- Reduced waiting times through effective time and resource management
- Kept reception area clean and neat to give visitors positive impression of the company.
Crew member
McDonald's
02.2021 - 06.2021
- Leveraged strong ambition and business acumen, regularly exceeding targets and expectations
- Supported store goals by maximising sales opportunities and providing great quality service
- Trained in food safety and hygiene practices
- Served high volumes of guests in fast-paced service environments with exceptional customer care
- Maximised restaurant cleanliness and accessibility
- Attended to customers with friendly and accurate service
- Acted as team player by helping colleagues finish their tasks
- Took orders at counter and drive-through with clear communication and professionalism.
- Took cash and card payment at checkout, providing correct change and receipts when requested.
Education
A-Levels - Science
Bolton Sixth Form College
Skills
- Office equipment maintenance
- Document retrieval
- Data entry
- Dedicated team player
- Meeting planning
- Professional and mature
- Sorting packages
- Microsoft Office
- Data organisation
- Office cleanliness
- Schedule management
Timeline
Assistant
Welfren Healthcare Centre
08.2022 - 12.2022
Front desk receptionist
Solco
07.2021 - 09.2021
Crew member
McDonald's
02.2021 - 06.2021
A-Levels - Science
Bolton Sixth Form College
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