Emelie L.

As Executive Assistant to a High-Net-Worth CEO, I excel in managing complex diaries, coordinating seamless luxury travel, and overseeing high-level projects with precision and discretion. Acting as a strategic gatekeeper, and the right hand to the CEO, I prioritise correspondence, streamline communication, and ensure the CEO’s time is optimised for maximum efficiency. In addition to executive support, I manage private properties and coordinate refurbishments, including interior design projects, to maintain the highest standards. I handle all aspects of private household and family matters with absolute confidentiality and meticulous attention to detail. Always available and highly adaptable, I provide unwavering support, ensuring operations run flawlessly, whether in the office, at home, or on the move.

As Executive Assistant to a High-Net-Worth CEO, I excelled in managing complex diaries, private households, and global property affairs with precision and discretion. I expertly oversaw dynamic schedules, ensuring seamless coordination while handling private properties to the highest standard. With an extensive black book of elite global connections, I leverage my network to facilitate high-level arrangements and resolve challenges swiftly. A natural problem solver, I anticipated issues before they arise and implement effective solutions with unwavering persistence. Always available and highly responsive, I provide 24/7 support, ensuring no detail is overlooked. Managed and prioritised high-level correspondence, I guaranteed timely and effective communication while fostering strong relationships that drive efficiency. A meticulous perfectionist, I uphold the highest standards in every task, creating a seamless, structured, and results-driven environment that empowers executive success.

I managed the personal and professional schedules of top-tier clients within the fashion, entertainment, and luxury sectors, ensuring seamless organisation and efficiency. Leveraging an extensive network of industry connections, I facilitated exclusive experiences and secured highly sought-after reservations tailored to each client’s preferences. From coordinating luxury travel and accommodation logistics to guaranteeing the highest level of comfort and convenience for HNWIs, I handled every detail with precision. My ability to swiftly address unexpected challenges with discretion and poise allowed me to consistently deliver exceptional solutions, ensuring a flawless experience for my clients.

I collaborated with A-list celebrities and industry leaders to host bespoke events, meticulously catering to their requirements while ensuring strict adherence to health, safety, and social distancing measures. Managing relationships with high-end vendors and prestigious venues, I secured premier experiences for all attendees, overcoming the challenges posed by Covid-19. From organising and leading teams to overseeing every detail of event preparation and execution, I maintained the highest standards of luxury service, delivering flawless and memorable experiences.

I catered to the diverse property needs of HNWIs, managing everything from sourcing exclusive luxury residences to overseeing large-scale renovation and refurbishment projects. With a keen eye for detail and an in-depth understanding of high-end property management, I ensured that each home was maintained to the highest standards. Leveraging my extensive network within the luxury service industry, I provided clients with bespoke experiences, from securing world-class interior designers to arranging premium concierge services tailored to their lifestyle. My ability to anticipate needs and deliver seamless solutions allowed me to create exceptional living environments that exceeded expectations.

Developed innovative digital marketing, social media, and SEO strategies. Contributed to the design and creation of new swimwear collections, organized photoshoots, and coordinated models and event planning. Assisted in building the website and defining its visual presentation. Led retail and hotel wholesale meetings to launch new collections in stores.

Guest Relations & VIP Hostess Manager

Oversaw the coordination and confirmation of bookings for up to 500 guests per evening, ensuring seamless operations and exceptional service delivery. Managed VIP clientele, large groups, and high-profile performers, providing a personalised and luxury guest experience. Led the training and mentoring of new employees, fostering a high-performance team culture. Maintained strong client relationships while preparing detailed reports for management, offering insights to enhance service standards. Acted as a brand ambassador, inspiring the team to consistently exceed guest expectations and uphold the company’s reputation for excellence.

I managed the day-to-day operations of the office, ensuring everything ran smoothly and efficiently. This included coordinating and scheduling interviews and virtual meetings with clients, handling all logistics to ensure seamless communication. I maintained a meticulous diary, arranging meetings and appointments while providing timely reminders to keep everything on track. In addition to business support, I organised overnight travel and accommodation, ensuring comfort and convenience. I also assisted with various personal affairs, from arranging social events to scheduling personal appointments, providing a well-rounded and highly organised level of support.

Guest Relations & VIP Hostess Manager

Managed reservations and bookings while overseeing VIP clientele, large groups, and high-profile performers, ensuring a seamless and personalised guest experience. Developed strong relationships with guests and colleagues, handling special requests with discretion and efficiency. Played a key role in training and mentoring new employees, fostering a high-performing team environment. Regularly liaised with clients and prepared detailed reports for management, ensuring brand standards were consistently upheld. Committed to delivering exceptional customer service and inspiring the team to exceed guest expectations.