Emelia Fairfield
Harleston,Norfolk
Summary
Motivated Psychology graduate with understanding of holistic strategies to understand human behaviour and mental processes. Exceptional communication skills, through coaching roles and daily customer interaction in both retail and hospitality. Poses a natural ability to build trust and rapport, along with experience in conflict resolution.
Overview
3
3
years of professional experience
4
4
years of post-secondary education
Work history
Sales assistant/ Piercer
Claire's Accessories
Norwich, Norfolk
2024.11 - 2025.06
- Supported marketing initiatives by setting up promotional displays.
- Contributed to sales targets through active promotion of products.
- Advised customers on product selection based on their needs.
- Established rapport with customers through attentive listening and communication.
Cheerleading coach
University of East Anglia
Norwich, Norfolk
2024.09 - 2025.06
- Ensured adherence to safety guidelines during practice sessions, minimising risk of injury.
- Provided emotional support to squad members dealing with personal or academic stress, promoting mental wellbeing.
- Facilitated regular team meetings to discuss strategy, resolve issues and encourage teamwork amongst members.
- Coached young individuals to refine specific techniques and enhance confidence.
Hospitality hostess
JD Young Hotel
Norwich, Norfolk
2023.12 - 2024.11
- Handled special requests from guests diligently-such as arranging birthday surprises, adding a personal touch.
- Also working within the social media and administrative area in the office to help boost publicity to the venue.
- Coordinated with kitchen staff for timely delivery of food orders, enhancing guest dining experience.
Bartender
Isaac's
Ipswich, Suffolk
2021.12 - 2022.06
- Collaborated with team members to provide seamless service during busy periods.
- Completed end-of-day cleanup to reset bar for next day.
- Inspected customer identification to verify age against legal standards.
Education
A-Levels - English Lit, Psychology & Drama
Copleston High School
Ipswich, Suffolk 2020.09 - 2022.06
Bachelor of Science - Psychology
University of East Anglia
Norwich, Norfolk 2022.09 - 2025.05
Skills
- Returns and exchanges management
- Stock management
- Cash handling
- Social media advertising
- Superb time management
- Multitasking efficiency
- Order processing
- Initiative taking
Accomplishments
National Champion for University Pom Cheerleading.
Timeline
Sales assistant/ Piercer
Claire's Accessories
2024.11 - 2025.06
Cheerleading coach
University of East Anglia
2024.09 - 2025.06
Hospitality hostess
JD Young Hotel
2023.12 - 2024.11
Bachelor of Science - Psychology
University of East Anglia
2022.09 - 2025.05
Bartender
Isaac's
2021.12 - 2022.06
A-Levels - English Lit, Psychology & Drama
Copleston High School
2020.09 - 2022.06