Emanueli Bomba
London,Ealing
Summary
Highly skilled on hard working with a strong foundation in communication, organisation, and teamwork. Demonstrates exceptional attention to detail, flexibility, and leadership capabilities, complemented by creativity and effective decision-making. Adept at delivering outstanding customer service through active listening, a positive attitude, and a polite and friendly demeanour. Committed to fostering collaborative environments while driving results through strategic problem-solving and innovative thinking.
Reliable and driven individual with keen interest in leveraging analytical and problem-solving skills. Demonstrates excellent communication and teamwork abilities, coupled with proactive approach to learning. Eager to contribute meaningfully and grow within [Desired Position] role.
Overview
4
4
years of professional experience
4
4
years of post-secondary education
Work history
Work experience
Home Therapy Practice
, Ealing
2021.01 - 2024.09
- My mum is a therapist
- This means that we have clients coming in and out of our home
- As this happens, I have experience in helping my mum with her customers by asking if they would like anything whilst they wait for their appointment
- This experience made me learn about customer service and how to treat customers with respect, kindness and understanding
- Obtained feedback from customers to improve service experience.
- Implemented customer follow up to uphold service standards.
Work Experience
Primary School
London , Wandsworth
2023.07 - 2023.07
- In July, I was able to have a real life work experience at a primary school for an entire week
- This helped me gain some experience in what a working environment is really like
- I was able to communicate with teachers and report back to them on how students were behaving etc
- I was also able to know what staff experience on a day to day basis
- Improved team communication by organising regular team meetings and discussions.
- Sought feedback actively and used it to improve performance.
- Communicated ideas and information clearly and concisely, both verbally and in writing
- Managed time effectively to meet deadlines.
Education
School -
ST Charles Sixth Form College
Ladbroke Grove 2024.09 - 2027.07
GCSES - ENGLISH LANGUAGE- 5, MATHS-3, SCIENCE- 4/4, SOCIOLOGY-3, RELIGIOUS EDUCATION- 4
Southfields academy
London 2023.09 - 2024.06
Skills
- Communication skills
- Organisation
- Teamwork
- Attention to detail
- Customer service
- Flexibility
- Leadership
- Creativity
- Effective communication
- Positive attitude
- Decision making
- Active listening
- Polite and friendly
Languages
Portuguese, English
Native
Spanish
Intermediate
B1
Italian
Beginner
A1
Timeline
School -
ST Charles Sixth Form College
2024.09 - 2027.07
GCSES - ENGLISH LANGUAGE- 5, MATHS-3, SCIENCE- 4/4, SOCIOLOGY-3, RELIGIOUS EDUCATION- 4
Southfields academy
2023.09 - 2024.06
Work Experience
Primary School
2023.07 - 2023.07
Work experience
Home Therapy Practice
2021.01 - 2024.09
Custom
Level 2 Business Course Award