Dedicated professional with a strong background in customer service, recruitment, and training. Demonstrates an eye for accuracy and excels in negotiation and communication. Skilled in coordination, routing, stocks and inventory organisation, supplier relationship management, technology and automation, and warehouse management systems. Committed to enhancing operational efficiency through innovative solutions.
Overview
2
2
years of professional experience
4
4
years of post-secondary education
Work History
Assistant warehouse manager
LONDON LAND AND PR
Kingston upon Thames, Kingston upon Thames
01.2024 - Current
Responded promptly to customer queries, ensuring high satisfaction level.
Handled paperwork accurately to avoid any discrepancies.
Coordinated maintenance repairs within the warehouse, minimising downtime.
Analysed performance data for continual process improvement.
Dealt with staffing issues professionally, maintaining a positive work environment.
Prioritised tasks effectively to meet tight deadlines.
Ensured compliance with health and safety regulations at all times.
Improved inventory accuracy by conducting regular stock checks.
Oversaw dispatching of goods, ensuring timely deliveries.
Implemented new storage system, improving space utilisation.
Conducted staff training sessions for enhanced performance and productivity.
Ensured customer satisfaction by verifying orders were accurate, well packaged and delivered 100% on time.
Operated forklifts and low level order pickers with precision.
Logistics manager
Donnabella
Finchley, Barnet
11.2022 - 01.2024
Streamlined operations by utilising industry-specific software.
Planned logistics routes to optimise fuel consumption.
Head of Design and Illustration at Current PR (London to Paris EV Rally 2023)Head of Design and Illustration at Current PR (London to Paris EV Rally 2023)