Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
Emad Adham

Emad Adham

Senior Protection Assistant
London,2 Bloemfontein Rd W12 7BX

Summary

Accomplished expert in gender-based violence (GBV) prevention and child protection, with extensive experience in refugee status determination (RSD) and human rights advocacy. Proven ability to manage sensitive cases involving refugees, GBV survivors, and marginalized communities, while prioritizing gender equality, inclusion, and diversity. Holds a Bachelor's in Political Science and a Master's in Gender and Development. Strong background in multi-sectoral coordination, case management, and community empowerment. Demonstrates the ability to implement survivor-centered approaches and foster collaboration across sectors to ensure comprehensive support for vulnerable populations.

Overview

7
7
years of professional experience
5
5
years of post-secondary education

Work History

Senior Protection Assistant (GBV)

UNHCR, the UN Refugee Agency
12.2023 - Current
  • Support activities in GBV prevention and response with implementing and operational partners
  • Support the implementation of multi-sectorial response to GBV (including health, psychosocial support, case management, legal, and security)
  • Contribute to measures to prevent and respond to GBV incidents
  • Contribute to safety audits and other relevant assessments
  • Support the implementation of Standard Operating Procedures (SOPs) for GBV response as well as other protection/solutions activities
  • Support the provision of case management to GBV survivors (if relevant in operation) in line with GBV Guiding Principles
  • Liaise with other protection units for relevant referrals (including to the durable solutions unit)
  • Assist in drafting reports, routine correspondence, updating relevant databases and compiling statistics for the protection unit / section
  • Ensure the wishes of survivors are prioritized as per the survivor-centered approach
  • Enforce compliance with, and integrity of, all protection standard operating procedures for GBV as well as the GBV minimum standards and Guiding Principles
  • Support the identification and management of risks and seek to seize opportunities impacting objectives in the area of responsibility
  • Ensure decision making in risk based in the functional area of work
  • Raise risks, issues and concerns to a supervisor or to relevant functional colleague(s)
  • Perform other related duties as required.

Senior Refugee Status Determination(RSD)Assistant

UNHCR, the UN Refugee Agency
11.2022 - 12.2023
  • Conduct refugee status determination interviews (RSD) under any RSD procedure, both remotely and in person, depending on the need of the operation, as per target based on the modalities of processing per week in accordance with established norms and standards, and preparing accurate interview transcripts for each case
  • Consistent with existing jurisprudence and agency policy, prepare reasoned recommendations as per the set target based on modalities of processing per week on whether asylum seekers should be recognized as refugees under UNHCR's mandate
  • Manage individual cases within reasonable time-lines as determined by the RSD Officer
  • Stay abreast of legal, political, security and other developments which impact on the protection environment, and in particular, on protection delivery through RSD
  • Provide counseling to, and respond to queries from, asylum seekers and refugees, including in the context of the notification of negative RSD decisions
  • Maintain accurate and up-to date records and data related to all work on individual cases
  • Systematically apply an age, gender and diversity (AGD) perspective in the performance of assigned functions
  • Conduct research on country of origin information (COI) and other issues related to RSD and maintain the Operation's local repository of relevant information, guidelines and standards accessible to RSD staff in the operation
  • Prepare recommendations with regards to legal and social obstacles faced by persons of concern identified during the RSD interview
  • Completed RSD interviews for all cases that the incumbent is assigned to interview by supervisor with the number per week to be determined by the RSD Officer
  • Completed RSD recommendations for all cases assigned by supervisor to adjudicate corresponding to the number of interviews conducted as well as any additional cases assigned by the RSD Officer based on the need of the operation taking into consideration the processing modality.

Field Officer - Community Empowerment

Terre des hommes foundation
06.2022 - 10.2022
  • Conduct the project's field activities and interventions with efficient implementation according to the project's expected outputs and impact as per the annual work plan, area detailed plan and budget
  • Assist in the development and update of the area work and action plans with the Operations Officer and the Technical Officers
  • Participate in the design of the project's interventions (capacity building workshops and mentoring sessions, social/recreational events, community meetings, etc)
  • Patriciate in the screening and selection of beneficiaries based on the agreed criteria
  • Conduct training, coaching and mentorship sessions for refugees' community leaders and youth leaders
  • Plan and implement creative outreach activities in the community; Participate in preparing and implementing the project's social events
  • Gather the necessary information and data on the field level and provide the needed documents on field experiences and reflections
  • Make regular field visits to the community groups, and document such visits, to support creation and strengthening of community-based structures and mechanisms needed for the process of social change, and to monitor project activities
  • Ensure a coordinated and collaborative approach among project partners at field-level
  • Assist other project team members in other operational areas implementing project activities when needed
  • Ensure that project activities are implemented in line with TDH's policies and procedures, and adhere to donor requirements and guidelines
  • Update and report to the Operations Officer on a regular basis about the progress and constraints/challenges faced in the field and participate in resolving these implementation struggles
  • Draft concise, useful and analytical reports, case studies, challenges and other documents as needed on a monthly, quarterly and annual basis and as requested by TDH and donors.

GBV Case Management Supervisor

CARE
01.2022 - 06.2022
  • Conduct case management for refugees' survivors of SGBV
  • Perform clear and accurate screenings, intake interviews, and incident report forms
  • Respond to inquiries coming through the helpline
  • Handle a caseload of approximately 60 clients using the survivor centre-approach
  • Establish an action plan, setting achievable goals in partnership with the client; establish agreed time scales for each action; carry out the identified actions within the agreed time frame
  • Facilitate client's own advocacy efforts, and advocate with partner organizations on a case by case basis and/or accompany the clients to other services when appropriate
  • Maintain clear, comprehensive and accurate records of all contact with clients following CARE case management standards operating procedures
  • Identify international and local organizations, and formal or informal networks to increase opportunities and advocate for survivors of SGBV
  • Contribute in project annual planning and assist in monthly reporting
  • Ensure proper data gathering, data accuracy and filling as per monitoring and evaluation plan
  • Act as focal point internally and externally for assigned sub-working groups and meetings with partners and other service providers.

Sexual and Gender-based violence Caseworker

CARE
11.2020 - 12.2021
  • Support case managers in providing urgent assistance to survivors of SGBV
  • Support survivors of SGBV with assistance and information
  • Create linkages with local communities to support survivors of SGBV
  • Assist client survivor of SGBV in emergency cases
  • Respond to emergency helpline and provide assistance/information for survivors of SGBV
  • Ensure that all documents submitted on behalf of a client are valid
  • Whenever needed accompany clients to service providers
  • Connect survivors with needed and available community resources
  • Establish contacts with local communities to support survivor in relocation and/or livelihood opportunities (whenever possible)
  • Assist in the financial settlement requests.

Social Media Specialist

Zat Masr
09.2020 - 12.2020
  • Design digital media campaigns aligned with business goals
  • Planning, development and execution of digital programs and campaigns, including online advertising, web site strategy and design, social media, mobile, and deliverables
  • Develop, implement and manage social media strategy
  • Monitor SEO and user engagement and suggest content optimization
  • Creating consistent, meaningful content on all social media platforms, including writing and editing social media posts, improving customer engagement, and promoting social media campaigns.

Livelihoods Intern

Save the Children International
10.2020 - 10.2020
  • Supporting the implementation of Conditional cash assistance program with Refugees aged out youth from 18-22
  • Preparing weekly reports and feedback
  • Weekly documentation
  • Working on the database of the livelihoods program.

Coordinator For International Relations

The Egyptian Organization for Human Rights
09.2020 - 09.2020
  • Preparing project proposals for EOHR
  • Communicating and corresponding with EOHR's foreign partners and stakeholders
  • Translating documents from Arabic to English and vice versa
  • Drafting EOHR's English statements and press releases
  • Drafting research papers in both Arabic and English on subjects relating to human rights in Egypt and the Arab region
  • Logistical support to delegations traveling abroad to represent EOHR at international conferences.

Data Analyst and Operation Specialist

TREND
06.2020 - 09.2020
  • Participate in preparing and processing customer files and their accounts
  • Create accounts and raise new identities
  • Preparing the required reports, including: Reports for monitoring and measuring the performance of client accounts
  • Reports of mental image and monitoring of local and international events
  • Reports of the completion of the company's departments and projects
  • Preparing and writing periodic achievement reports
  • Responding to follower's inquiries on all platforms and interacting with them
  • Scheduling and publishing the approved content after proofreading and review
  • Monitor the most important publications and news on social media platforms
  • Putting forth creative proposals and ideas for improving work.

Content Specialist

Influancy
05.2020 - 06.2020
  • Writing, reviewing, editing, and updating content for company websites, blogs, marketing materials, and similar platforms
  • Conducting research and interviews to learn more about current trends, developments, and perceptions about the subject matter, and then contextualizing your findings
  • Assisting the creative team with the design of promotional materials
  • Using social media to engage consumers, respond to questions or complaints, and to promote company initiatives
  • Collaborating with internal departments to establish campaign objectives, complete tasks, and identify and solve problems
  • Monitoring social media and company website metrics
  • Utilizing SEO methods to increase site traffic
  • Suggesting new ways to promote company offerings and to reach consumers.

Child Protection Caseworker

Save the Children International
08.2019 - 03.2020
  • Child Protection caseworker in MASAR project funded by EU
  • Conducting best interest assessment interviews and draft relevant reports to assess the children's needs
  • Making referrals to and coordinating with partner organizations
  • Following-up and monitoring on individual cases
  • Ensuring Case Management is implemented in-line with Save the Children's policies and procedures, and adhere to donor requirements and guidelines
  • Support the project team in developing the project activities and the monthly plan
  • Develop monthly reports on case load, reflecting the progress in the project implementation, highlight success cases and document challenges encountered during the implementation of activities
  • Ensure that the activities are implemented in a full respect to the child safeguarding polices
  • Facilitate, when necessary, orientation sessions, workshops, follow up visits and other activities for the project
  • Co-facilitate different psychosocial support sessions and awareness sessions with children
  • Supporting the program teams as deemed necessary
  • On the other hand There are responsibilities due to the Egyptian orphanages.

Field Researcher

Transport for Cairo
04.2019 - 12.2019
  • Data collection project.

Customer Service Representative

Emirates NBD
07.2018 - 03.2019

Freelance Translator

I Believe in Science
03.2018 - 05.2018
  • Translation from English to Arabic

Education

Master of Professional Studies - Gender And Development

Cairo University
Cairo, Egypt
10.2022 - 07.2024

Bachelor of Arts - Political Science

Cairo University
Cairo, Egypt
09.2012 - 05.2016

Skills

Qualitative Research

Languages

Arabic
Native language
English
Advanced
C1

Timeline

Senior Protection Assistant (GBV)

UNHCR, the UN Refugee Agency
12.2023 - Current

Senior Refugee Status Determination(RSD)Assistant

UNHCR, the UN Refugee Agency
11.2022 - 12.2023

Master of Professional Studies - Gender And Development

Cairo University
10.2022 - 07.2024

Field Officer - Community Empowerment

Terre des hommes foundation
06.2022 - 10.2022

GBV Case Management Supervisor

CARE
01.2022 - 06.2022

Sexual and Gender-based violence Caseworker

CARE
11.2020 - 12.2021

Livelihoods Intern

Save the Children International
10.2020 - 10.2020

Social Media Specialist

Zat Masr
09.2020 - 12.2020

Coordinator For International Relations

The Egyptian Organization for Human Rights
09.2020 - 09.2020

Data Analyst and Operation Specialist

TREND
06.2020 - 09.2020

Content Specialist

Influancy
05.2020 - 06.2020

Child Protection Caseworker

Save the Children International
08.2019 - 03.2020

Field Researcher

Transport for Cairo
04.2019 - 12.2019

Customer Service Representative

Emirates NBD
07.2018 - 03.2019

Freelance Translator

I Believe in Science
03.2018 - 05.2018

Bachelor of Arts - Political Science

Cairo University
09.2012 - 05.2016
Emad AdhamSenior Protection Assistant