Ema Balbieriute
Penzance
Summary
Versatile professional with a background in artistic skills and effective team collaboration. Experienced in customer service and cash register operations, contributing to streamlined processes and improved customer satisfaction.
Overview
9
9
years of professional experience
1
1
year of post-secondary education
Work history
Barista
Costa Coffee
Penzance, Cornwall
2023.10 - 2026.05
- Managed peak café hours effectively, creating and delivering drinks swiftly to maintain efficient service.
- Managed high volume orders during peak hours maintaining quality of service.
- Provided a welcoming atmosphere to customers, promoting return visits.
- Upheld excellent relationships with regular clients fostering loyalty and repeat business.
- Collaborated with team members during busy periods improving workflow efficiency.
- Trained new staff members on café operations, fostering teamwork and consistency.
- Performed cash handling duties accurately to maintain financial integrity.
- Implemented hygiene standards throughout café premises for public health safety compliance.
Shellfish worker
Seafood Processing Cornwall
Newlyn
2019.04 - 2022.09
- Use provided utensils to break crab shell portions cleanly.
- Pick meat from shells using approved picker tools carefully.
- Inspect meat for shell fragments and discard any remaining pieces.
- Place crab meat into containers for further processing steps.
- Follow all hygiene rules throughout preparation and handling.
Shift runner / Instore
Domino's
Penzance
2020.07 - 2021.05
- Run the store day to day to keep service flowing smoothly.
- Count stock regularly and manage inventory so supplies stay ready.
- Train staff, support shifts, and keep standards consistent during busy hours.
- Performed routine equipment checks for optimal performance.
- Maintained high standards of food quality and presentation, ensuring customer satisfaction.
- Maintained cleanliness for a sanitary working environment.
- Coordinated delivery schedules with drivers, ensuring timely deliveries.
Food Handler
Crepe CuisineLTD
Penzance
2017.11 - 2019.04
- Follow health and safety and food hygiene regulations at all times.
- Follow hygiene policy and barrier hygiene before production-area entry.
- Maintained cleanliness of equipment and work area throughout each shift to uphold hygiene standards.
- Assembled crepes or pancakes with necessary components to meet quality standards.
- Verified accurate count of crepes or pancakes prior to assembly to ensure efficient production.
- Operate sealing machines to seal items correctly.
Education
Maturity certificate -
Simono Daukanto Gymnasium
Lithuania 2016.09 - 2017.05
Basic education diploma - undefined
Siauliu Vocational Training centre
Lithuania 2014.09 - 2015.05
Skills
- Coffee preparation
- Point of sale operation
- Customer Service
- Team collaboration
- Adaptability
- Communication
- Artistic skills
LANGUAGES
English
Lithuanian
Affiliations
- Painting/ Drawing
- Reading
Timeline
Barista
Costa Coffee
2023.10 - 2026.05
Shift runner / Instore
Domino's
2020.07 - 2021.05
Shellfish worker
Seafood Processing Cornwall
2019.04 - 2022.09
Food Handler
Crepe CuisineLTD
2017.11 - 2019.04
Maturity certificate -
Simono Daukanto Gymnasium
2016.09 - 2017.05
Basic education diploma - undefined
Siauliu Vocational Training centre
2014.09 - 2015.05