Restaurant Waitress
Middletons Steakhouse and Grill
Milton Keynes, Buckinghamshire
07.2019 - Current
- Delivered friendly, attentive and helpful service to customers throughout operations.
- Made menu suggestions to customers according to customer preferences, allergies or diet.
- Accurately and effectively took customer orders during table service, inputting orders onto the system for processing.
- Kept restaurant looking clean, presentable and organised by conducting deep cleans on tables, chairs, bars and floors after use.
- Stayed up to date in restaurant's product range, such as snacks, dish ingredients, cocktails and menu range to efficiently answer customer queries.
- Ensured guests felt important and valued throughout service by proactively attending to customer needs.
- Dealt with customer complaints in a calm and polite manner, providing effective solutions to maintain excellent customer satisfaction.
- Welcomed customers in a warm, friendly and polite manner when entering the restaurant.
- Served each guest with sincere, positive, pleasant and enthusiastic attitude.
- Processed cash, credit card and voucher payments.
- Completed opening and closing checklists according to set standards.