Elzbieta Krig-Reeves
Burgess Hill,United Kingdom
Summary
Multifaceted Quality Assurance and Supplier Quality expert with over 15 years’ experience in highly regulated sectors, including defence, nuclear, and industrial manufacturing.
Demonstrated success in coordinating customer inspections, ensuring adherence to international, client-specific, and Ministry of Defence documentation standards, and resolving compliance issues swiftly and effectively. Proven track record in leading quality teams, managing supplier audits, and driving continuous improvement initiatives. Recognized for delivering customer satisfaction through on-site quality support, vendor engagement, and precise documentation control.
Detailed Quality Assurance Specialist equipped to monitor and report on quality metrics. Inspects products and materials to remove defective or damaged items. Maintains strict records to support accuracy and reduce time and cost.
Loyal employee with solid understanding of training and mentoring employees. Dedicated team player, proactive and hands-on in task completion.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Quality Assurance Specialist
Flowserve Corporation
Hayward Heath
11.2021 - 05.2025
- Resolved supplier issues through thorough performance data audits.
- Streamlined inbound documentation pack processes to enhance efficiency.
- Facilitated coordination of activities for local QA inspection teams.
- Provided support to local management in analysing monthly data and findings.
- Managed non-conformance reports both on-site and from suppliers.
- Identified potential issues for swift correction through meticulous inspection of products.
- Ensured compliance to industry standards by conducting regular audits.
- Improved production processes with thorough evaluation and feedback.
- Created safer working environment through implementation of health and safety guidelines.
- Performed risk assessments, ensured potential hazards were mitigated effectively.
- Led training sessions to improve staff understanding of quality assurance protocols.
- Mediated between departments, resolved any arising conflicts swiftly.
Contract Supervisor
Flowserve Corporation
Burgess Hill
07.2020 - 11.2021
- Maintained ERP system( SAP) work centres for all project management activities.
- Enhanced contract compliance by overseeing all project agreements.
- Established strong vendor relations to ensure smooth project execution.
- Assigned tasks and managed workloads from handover to closure, optimising resource allocation.
- Coordinated project meetings to ensure adherence to schedules and provided updates to management.
- Reviewed orders and proposed routing and control points for efficiency.
- Planned and organised customer visits alongside factory acceptance testing.
- Prepared certification and documentation packs for project-related requirements.
- Drove continuous improvement culture by refining processes and procedures.
- Promoted health, safety, and welfare throughout company in accordance with policies.
Quality Assurance Quality Control Supervisor
Flowserve Corporation
Burgess Hill
07.2019 - 01.2021
- Drove continuous improvement in safety and quality as leader of Quality Control team.
- Encouraged employee responsibility and engagement throughout the organisation.
- Implemented structured goal setting, feedback mechanisms, and performance planning within the team.
- Set daily priorities to ensure timely inspections of products.
- Facilitated customer visits and factory acceptance tests through meticulous planning.
- Oversaw resolution of internal non-conformances alongside supplier-related issues.
- Conducted thorough vendor assessments to enhance supplier quality performance.
- Delivered essential analysis of vendor information to support operational excellence.
- Conducted training sessions to improve staff competency in quality control measures.
Senior Quality Assurance Engineer
Flowserve Corporation
Burgess Hill
07.2016 - 07.2019
- Review incoming certificates to required standards.
- To issue outgoing certification packs and data dossiers.
- Checking of defence documentation / certification.
- To carry out vendor assessments and work with vendors to improve their quality.
- To work closely with other functions in the Quality Assurance Department and provide support where required.
- To conduct Internal audits.
- To conduct vendor assessment audits.
- Provide the business with essential vendor quality information.
- Perform analysis of vendor data.
- Work closely with a wide range of teams on vendor development.
- Work closely with vendors on Non-Conformance issues to successful resolution.
- Analysis of data and prepare the presentations for the Management at the Corporation.
Certification QA Engineer / Supplier Quality Engineer
Flowserve Corporation
Burgess Hill
05.2013 - 05.2025
- Ensured compliance by reviewing incoming certificates against required standards.
- Issued certification packs and data dossiers promptly and accurately.
- Conducted vendor assessments, collaborating to improve overall quality.
- Checked military and defence documentation, preparing it for certification purposes.
- Maintained operational integrity through regular internal audits.
- Executed vendor assessment audits to ensure compliance with standards.
- Provided support across multiple business functions as needed.
- Facilitated implementation of best practices in quality assurance within the team.
Office and Account Manager
Adpol Timber Windows and Doors Ltd.
Crawley
11.2012 - 03.2013
- Designed and implemented office policies to establish operational standards.
- Organise office operations and controlled correspondence to enhance efficiency.
- Supervised service quality for appointed customers to maintain high satisfaction levels.
Project Manager
Melinski Minuth
Poznan
07.2012 - 10.2012
- Company Overview: /SHORT CONTRACT/
- Direct and manage project development from beginning to end according to the client's requirements, specification design.
- Estimate resources in order to prepare a competitive offer, draft and submit budget proposals.
- Identify and resolve issues within the project team, delegate tasks and responsibilities to appropriate personnel.
- Build, develop, and grow any business relationships vital to the success of the project.
- /SHORT CONTRACT/
Sales Engineer
Telesto
Warszawa
03.2012 - 07.2012
- Independent the canvass and building permanent relations with the customers.
- To prepare and conduct product presentations in the Customer's Main Office.
- Supervise and perform the excellent customer service.
Quality Assurance and Site Engineer - Nuclear Power Plant in Finland
Kmw Engineering (Poland) and Brochier Power System (Germany)
Olkiluoto
11.2008 - 09.2010
- Ensured effective interface between AREVA NP and Headquarters on quality, environmental, and H&S issues.
- Conducted customer inspections for Areva and Tvo to verify adherence to regulations.
- Participated in regular meetings with Areva and Consortium to track project developments.
- Compiled progress reports and validated site documentation from assembly activities.
- Developed installation manuals alongside nuclear follow-up documents to support operations.
- Oversaw equipment calibration checks to maintain operational integrity of welding machines and measuring devices.
- Directed safety and health initiatives on-site while conducting thorough internal audits.
- Achieved strict compliance with customer regulations through careful supervision of all work on site.
Design Engineer
Mezon Klima Sp. z o.o.
Plewiska, PL
11.2006 - 01.2009
- Contributed to preparation of offers and bids for customers, ensuring accuracy and compliance.
- Evaluated HVAC equipment and projects to enhance proposal quality.
- Prepared tender documentation reports and final documentation for assurance purposes.
- Assisted during final customer inspections to ensure satisfaction with deliverables.
Education
Master of Science - Degree of Science, Engineer in the field of Civil Engineering majoring in Management
Poznan University of Technology
Poznan / Poland /2004 - /2008
Bachelor of Science - Degree of Science, Engineer in the field of Civil Engineering specialization of construction
Poznan University of Technology
Poznan / Poland 2000 - 2004
Skills
- Good manufacturing practice awareness
- Documentation review
- CAPA improvements
- Excellent communication
- Documentation expertise
- Customer Service
- Team Leadership
- Interpersonal communication
- Knowledge of ISO 9001
- CAPA system experience
- Internal audit proficiency
- Decision-Making proficiency
- Familiarity with six sigma
- Quality orientation
- Continuous improvement initiatives
- In-process evaluation
- Root Cause Analysis
- Supplier evaluation methodology
- Supplier audit experience
- Internal audit conducting
- Spreadsheet development and auditing
Certification
- Lean Six Sigma Green Belt Certification - Flowserve Corporation - 2017
- Lean Six Sigma Yellow Belt - Flowserve Corporation - 2014
- Lead Internal Auditor ISO 9001:2008 - Flowserve Corporation - 2014
- Customer Service - Institute of Customer Service- 2015
- Certificate of Training on the following Aberlink 3D measurements software Aberlink 3D MK4 for CNC CMM - ABERLINK INNOVATIVE METROLOGY LLP - 2019
- Certificate on completion training in the operation of the BATY Fussion FT2 Software Baty International Limited -2019
Languages
Polish
Native
English
Proficient (C2)
German
Elementary
Timeline
Quality Assurance Specialist
Flowserve Corporation
11.2021 - 05.2025
Contract Supervisor
Flowserve Corporation
07.2020 - 11.2021
Quality Assurance Quality Control Supervisor
Flowserve Corporation
07.2019 - 01.2021
Senior Quality Assurance Engineer
Flowserve Corporation
07.2016 - 07.2019
Certification QA Engineer / Supplier Quality Engineer
Flowserve Corporation
05.2013 - 05.2025
Office and Account Manager
Adpol Timber Windows and Doors Ltd.
11.2012 - 03.2013
Project Manager
Melinski Minuth
07.2012 - 10.2012
Sales Engineer
Telesto
03.2012 - 07.2012
Quality Assurance and Site Engineer - Nuclear Power Plant in Finland
Kmw Engineering (Poland) and Brochier Power System (Germany)
11.2008 - 09.2010
Design Engineer
Mezon Klima Sp. z o.o.
11.2006 - 01.2009
Master of Science - Degree of Science, Engineer in the field of Civil Engineering majoring in Management
Poznan University of Technology
/2004 - /2008
Bachelor of Science - Degree of Science, Engineer in the field of Civil Engineering specialization of construction
Poznan University of Technology
2000 - 2004
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