Summary
Overview
Work history
Education
Skills
Languages
Timeline
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Elysia Jowett

Elysia Jowett

Calverley, Leeds

Summary

Efficient and enthusiastic employee with previous experience in the hospitality and childcare industry, with excellent communication and interpersonal skills that prove to be a great benefit in all work environments. I have exceptional time management skills and work very well in a team, due to my sociable nature. I believe myself to go that extra mile to keep customers happy and have been described by previous employers to bring a joyful atmosphere when at work. I also pride myself on the ability to work well under pressure, and to multi-task which is often required for a career in marketing. I am a fast learner and always put my all into everything I do, making me a very dedicated and passionate employee.


Objective: Motivated and ambitious marketing student seeking a challenging position in event planning and management. Offering a strong academic background in marketing and psychology, combined with excellent communication skills, creativity, and a passion for creating memorable experiences.

Overview

8
8
years of professional experience
8
8
years of post-secondary education

Work history

Server

The Alchemist
Newcastle, Tyne and Wear
08.2021 - Current
  • Assisted customers with making menu choices, in a kind and helpful manner
  • Delivered exceptional service by serving customers in a friendly and timely fashion
  • Demonstrated leadership skills on numerous occasions when organising problematic situations regarding seating, which is often the case when working on Christmas holidays as I did
  • Worked well in the team to provide the best service for customers
  • Cash-handling responsibility and till use.
  • Served high volumes of guests in fast-paced service environments with exceptional customer care.
  • Cleaned kitchen and storage stations as well as Front Of House (FOH) areas including table linens, bar counters and reception.

Nursery Assistant

Calverley Village Day Nursery
Leeds
09.2017 - 05.2021
  • Worked as a nursery assistant for the past 4 summers, assisting children with their daily needs in a friendly and compassionate manner
  • Demonstrated leadership skills in creating new tasks for the children to do
  • Displayed taking initiative in various different and challenging situations
  • Offered tailored assistance to children with special needs, determining inclusive learning opportunities.
  • Highly accessible skills including communication, time management, cleanliness, adaptability to situations, and people skills.
  • Supported children's development with learning-through-play activities, aiding social, emotional and educational growth.


Dance Coach

Attitude Dance Academy
Leeds
09.2015 - 09.2019
  • Demonstrated Leadership skills and a high level of responsibility when teaching a group of 30+ children a dance routine
  • Displayed high levels of patience and understanding
  • Spoke to the parents after class to assess their progress made in class
  • Once a week, worked one-on-one with a child with disabilities that meant she needed more help than other children.

Waitress and Bar staff

Haley's Hotel
Leeds
09.2017 - 07.2019
  • Promptly communicated refill orders to bar staff, maintaining seamless workflow.
  • Maintained bar, FOH and cloakroom areas to ensure clean, safe environment for staff and customers.
  • Applied responsible alcohol service training to identify high-risk customers, escalating incidents to supervisors to mitigate risks.
  • Served beverages with efficiency and friendliness, ensuring guests satisfaction and offering advice on menu selections.

Education

MSc degree - Marketing

Northumbria University
Newcastle upon Tyne
09.2022 -

BSc degree - Psychology

Northumbria University
Newcastle upon Tyne
09.2019 - 05.2022

A-Levels - History

Benton Park School
Leeds
09.2017 - 05.2019

A-Levels - Chemistry

Benton Park School
Leeds
09.2017 - 05.2019

Biology

Benton Park School
Leeds
09.2017 - 05.2019

Skills


  • Event Planning and Management
  • Interpersonal skills
  • Digital skills including Microsoft office suite (Word, Excel and PowerPoint) and SPSS
  • Creative Thinking
  • Team Collaboration
  • Excellent Communication Skills
  • Attention to Detail
  • Problem Solving
  • Time Management
  • DBS
  • First-Aid training

Languages

English
Native

Timeline

MSc degree - Marketing

Northumbria University
09.2022 -

Server

The Alchemist
08.2021 - Current

BSc degree - Psychology

Northumbria University
09.2019 - 05.2022

A-Levels - History

Benton Park School
09.2017 - 05.2019

A-Levels - Chemistry

Benton Park School
09.2017 - 05.2019

Biology

Benton Park School
09.2017 - 05.2019

Nursery Assistant

Calverley Village Day Nursery
09.2017 - 05.2021

Waitress and Bar staff

Haley's Hotel
09.2017 - 07.2019

Dance Coach

Attitude Dance Academy
09.2015 - 09.2019
Elysia Jowett