Elysee Kayonda

• Improved team communication by regularly updating team members when possible.
• Displayed teamwork skills to improve overall productivity.
• Conveyed map information effectively to customers, providing confidence for customers.
• Handled difficult customers, resulting in conflict resolution.
• Collaborated closely with management to achieve efficient workflow with proper time management.
• Upheld company policies, encouraging respectful and compliant work environment.
• Provided excellent customer service to enhance business reputation.
• Remained flexible to cover shifts and work overtime as required.
• Warmly greeted customers and proactively reduced wait times.
• Delivered reliable customer service with attention to detail even under high pressure.
• Solved problems of over 50 individuals each day.

• Identified potential sales leads using market research strategies.
• Partnered with team members to ensure exceptional quality in sales.
• Increased customer satisfaction by providing exceptional service and promptly addressing concerns.
• Utilised knowledge of brand products and services for increased sales.
• Delivered in-depth product details to enable well-informed purchasing choices for all customers interacted with.
• Increased sales by 5%

• Skillfully balanced multiple responsibilities and delegated tasks efficiently to enhance productivity.
• Organised props, guaranteeing their readiness before each performance.
• Secured storage area, preventing loss or damage to valuable items used in performances.
• Adapted quickly to last-minute changes in performances or staging requirements without compromising quality of production ..
• Managed rehearsals effectively, ensuring smooth running of each performance.
• Supervised costume fitting sessions to ensure performers' comfort on stage.
• Maintained clean and safe backstage area with strict adherence to health and safety regulations.
• Liaised with technical crew for seamless integration of lighting and sound effects.
• Collaborated with directors and producers for successful stage productions.
• Ensured every cue was executed with precision and accuracy during live shows.
• Prepared backup plans ahead of time, reducing potential disruptions during live performances.
• Ensured rehearsal spaces were safely and appropriately set up, bringing smooth transitions for performers.
• Oversaw smooth running of each live show, working tirelessly to ensure exceptional quality standards.
• Reduced number of complaints by 90%

• Assisted head instructor with demonstration of choreography.

Maintained a safe, supportive learning environment for all students.

• Assisted in costume selection and preparation for auditions.
• Ensured appropriate use of studio space to avoid accidents during auditions.
• Offered constructive feedback to all students, boosting their confidence and skill levels.
• Demonstrated dance moves, ensuring clear understanding amongst students.
• Worked with individual students to address challenges such as technique corrections to improve finesse.
• Taught varied dance styles including Street-Dance, Contemporary, and Afro.
• Audition performances improved by 15%.

• Elysee was hired as team member and worked at Greggs giving excellent customer service to all customers met. Elysee really enjoyed time there and learnt how to better customer service skills.
• Managed cash register transactions for accurate record keeping.
• Established efficient workflow through effective time management.
• Maintained company policies consistently, promoting safe and respectful environments.
• Displayed teamwork skills to boost overall productivity.
• Engaged with management on product promotion, enhancing visibility of new store products.
• Ensured shop cleanliness with regular maintenance tasks.
• Delivered orders promptly, ensuring high levels of customer satisfaction.
• Maintained high standards of food hygiene, securing customer trust.
• Conveyed product information effectively to customers, promoting sales.
• Provided excellent customer service to enhance business reputation.
• Resolved conflicts with challenging customers, achieving effective solutions
• Kept customer areas spotlessly clean for optimal hygiene levels and consistent customer satisfaction.
• Warmly greeted customers and demonstrated proper food handling and safety standards.
• Stayed flexible to cover shifts if needed.
• Advised customers on menu items, providing recommendations and guiding them to Greggs allergen tablet for any allergy concerns.
• Store Compliments increased by 3%.

• Portrayed The King in Midsummer Night's Dream with Balbir Singh Dance Company for Shakespeare Week at The Lowry.
• Delivered powerful performances on stage by mastering intricate choreography details.
• Participated in promotional events for new dance productions, generating public interest.
• Mastered diverse range of dance styles including Contemporary Dance, Hip Hop and Afro.

• Performed for I.M.Pact Dance Lab in commissioned presentations exploring themes of Friendship, Dreams, and Isolation.
• Maintained peak physical condition through consistent training sessions.
• Executed compelling performances on stage by mastering complex choreography elements.
• Collaborated with other dancers in regular rehearsals to ensure flawless execution of complex ensemble pieces on stage.
• Collaborated with directors to achieve desired artistic visions.
• Contributed to very successful theatre productions by presenting emotionally compelling performances.

• Performed as professional dancer for Global Grooves at London Mall during The Queen's Platinum Jubilee.
• Participated in promotional events for The Queen's Platinum Jubilee, generating public interest.
• Excelled in various dance styles including Afro, Dancehall, Hip Hop, Contemporary.
• Developed new choreography for The Queen's Platinum Jubilee event, captivating audiences' attention.
• Achieved optimal endurance and strength through regular conditioning sessions.
• Performed on live television, showcasing African and Caribbean dance to global audience of over 100 million people.
• Worked closely with costume designers to enhance visual impact of performance.

• Sorted products into appropriate containers for efficient loading onto trucks.
  Selected correct items based on colour for optimal packing.
  Loaded pallets with sorted goods to ensure safe transportation.
• Maintained safety regulations by strictly following company policies.
• Improved efficiency with careful coordination of stock and inventory control.
• Replenished warehouse shelves as needed, helped maintain adequate stock levels at all times.
• Reduced damages with careful handling and storage of fragile items.
• Inspected goods upon arrival, reported any discrepancies or damages.
• Packed orders for timely dispatch to customers and retail outlets.
• Facilitated smooth workflow by promptly processing incoming stocks.
• Ensured high standards of cleanliness by cleaning warehouse equipment and surroundings.
• Safely Loaded and unloaded delivery vehicles, ensuring goods were safely transported.

• Assisted customers at FIDE DESIGN in Farnworth, addressing inquiries and providing support.
• Managed inventory effectively to prevent stock shortages.
• Troubleshot register issues promptly, minimising disruption of service.
• Received deliveries timely, ensuring rapid shelf restocking.
• Maintained store cleanliness for appealing shop environment.
• Assisted customers, resulting in positive shopping experience for customers.
• Increased sales through suggestive selling techniques.
• Packed purchased goods carefully, preventing potential damage.
• Carried out price checks accurately for correct billing at till point.
• Coordinated with team members for smooth store operation.
• Arranged displays attractively, driving impulse purchases.
• Handled complaints efficiently, ensuring customer satisfaction.
• Provided product information to facilitate well-informed purchasing decisions.
• Directed customers towards desired merchandise successfully reducing search time.
• Followed standard operating procedures strictly upholding company policies and standards.
• Positive Feedback increased by 65%.

• Executed multiple roles as loader, sorter, picker, and packer for The Hut Group.
• Provided accurate inventory updates.
• Followed safety standards for carrying, moving and storing at all times.
• Replenished shelves as needed, helped maintain sufficient stock levels at all times.
• Filed records to maintain accurate stock documentation.
• Sorted and packed orders for prompt dispatch to customers and retail outlets.
• Enhanced workflow by swiftly managing incoming stock processing.
• Used conveyor systems to move heavy items across internal spaces.
• Obeyed weight restrictions when loading cargo into transport.
• Completed basic maintenance on material handling equipment, minimising interruption.
• Conducted quality assessment before transporting goods, looking for breakages or imperfections.
• Kept employee safety through observation of surroundings when moving cargo.
• Followed specific orders to maintain uninterrupted flow of goods in and out of distribution centre.

• Assisted students with academic questions to enhance understanding.
  Collaborated with teacher to deliver effective lessons and support learning.
  Maintained cleanliness of classrooms to ensure safe and clean learning environment.
• Assisted children individually or in small groups to help them master assignments and reinforce learning concepts presented by teachers.
• Provided feedback on pupil's work, identifying areas for improvement and encouraging them to continue doing their best.
• Provided additional support to students with special educational needs, ensuring inclusivity.
• Assisted in conducting assessments to determine student understanding of subjects.
• Supported classroom teacher with behaviour management, promoting positive learning.
• Encouraged student autonomy through guided independent study tasks.
• Prepared classroom materials to create efficient lessons.
• Student behaviour improved by 90%.