Summary
Overview
Work history
Education
Skills
Affiliations
References
Timeline
Generic

Elyesha Berry

Borehamwood,Hertfordshire

Summary

Highly-efficient Case Administrator, using a multitude of skills to provide enhanced task outcomes. Providing extensive experience in effective, efficient caseload management, working with meticulous attention to accuracy and quality standards for dependable administrative support. Motivated, dependable and seeking the opportunity to begin a successful career within project management.

Overview

8
8
years of professional experience
3
3
years of post-secondary education

Work history

Case administrator

Ministry of Justice
Northampton, Northamptonshire
06.2023 - Current


  • Ensured compliance with regulatory requirements in all administrative functions.
  • Handled complex administrative tasks, improving office efficiency. The number of tasks can often exceed 10-15 in a day.
  • Ensured confidentiality of sensitive information by adhering to strict data protection policies.
  • Collaborated with the offender personality disorder team (OPD/IIRMS), covering multiple probation offices across Northamptonshire, providing general administrative support to encourage effective and efficient management of high-risk offenders within the community.
  • Analysed data, updating, and maintaining electronic case management databases, to allow for easy and accurate retrieval of case information.
  • Performed General admin duties including, but not limited to; managing files/documents ensuring confidentiality and organisation; co-ordinating regular case-related meetings and appointments; managing multiple calendars; effectively communicating with a wide range of professionals; occasionally performing research and assisting with the preparation of documents.

Sales assistant

Tesco LTD
Borehamwood, Hertfordshire
05.2017 - 06.2023
  • Conducted daily inventory checks to manage stock levels accurately.
  • Handled cash transactions swiftly, ensuring accurate accounting at the end of each shift.
  • Addressed customer needs promptly, resulting in positive feedback and loyalty.
  • Collaborated effectively with team members to meet sales targets.
  • Fostered a welcoming store environment by maintaining clean and well-organised displays.
  • Handled high-pressure situations calmly, keeping store operation seamless during peak hours.
  • Balanced multiple tasks simultaneously whilst maintaining high-quality customer care.
  • Ensured stock replenishment in a timely manner to maintain product availability.
  • Assisted customers with product selection for optimal satisfaction.
  • Improved customer service by efficiently handling queries and complaints.
  • Trained new staff members, fostering a supportive working environment.

Education

LLB Hons - Law

University of Hertfordshire
Hatfield
09.2022 - 06.2025

Access to HE - Business and Law

Harrow College
London
09.2020 - 06.2021

Fundamentals of Project Management -

Google
Online

Skills

  • Customer Service
  • Data analysis
  • Database management
  • Case Management
  • Data handling
  • Minute taking
  • Legal document drafting
  • Diary management
  • File management
  • Stress management
  • Reporting and documentation
  • Legal research
  • Phone, email and mail correspondence

Affiliations

  • Fitness (Strength and Conditioning)

References

References available upon request.

Timeline

Case administrator

Ministry of Justice
06.2023 - Current

LLB Hons - Law

University of Hertfordshire
09.2022 - 06.2025

Access to HE - Business and Law

Harrow College
09.2020 - 06.2021

Sales assistant

Tesco LTD
05.2017 - 06.2023

Fundamentals of Project Management -

Google

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Elyesha Berry