Responsible individual with experience working at several hotels and resorts in a housekeeping capacity. Looking to bring reliable and well-developed skills as a guest room attendant to a new organization. Dependable Housekeeper with solid history of cleaning industry service. Proficient in maintaining bathrooms and kitchens, as well as providing top-quality hotel and motel services. Highly organized and team-driven with strong customer satisfaction focus. Focused Housekeeper offering exemplary communication and social skills. Skillful problem-solver thriving in both team-centered and independent work environments.
Hi, I’m
Elvis Tano
Kumasi,Ghana
Summary
Work history
Hilton Riyadh Hotel & ResidencesRiyadh , Saudi Arabia
Room Attendant
6 2021 - Current
Job overview
- Responded to guest requests for assistance, toiletries, and personal care items.
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
- Replenished guest room water glasses, toiletries, and paper products.
- Inspected guest rooms to replenish soap, paper towels and toiletries.
- Resealed floors with wax and kitchen counters with correct applications to minimize staining and damage.
- Completed special housekeeping actions such as turning mattresses on set schedule.
- Maintained spaces with routine upkeep and basic repairs, coordinating with management on more advanced needs.
Grand Star HotelKumasi, Ghana
Room Attendant
04 2016 - 03 2019
Job overview
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
- Trained new employees on departmental procedures and provided assistance in finding cleaning supplies.
- Completed laundry services with special attention to care instructions for hand-washing and dry cleaning.
- Scrubbed floors with special cleaners and equipment to achieve deep clean.
- Emptied waste paper and other trash from premises and moved to appropriate receptacles.
- Swept high ceilings, tight spaces and around furniture to remove built up dust and cobwebs.
- Changed bed linens and collected soiled linens for cleaning.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Transported and stored guest luggage to provide safekeeping of personal belongings.
- Sorted, laundered and put away various laundry items.
- Eliminated germs and minimized infection risk with expert bathroom and kitchen cleanings.
- Maintained spaces with routine upkeep and basic repairs, coordinating with management on more advanced needs.
- Washed and put away kitchen dishes, utensils and glassware.
- Ran special errands, including retrieving dry cleaning and making requested purchases.
Education
Kwadaso College of Agriculture
Diploma from General Agriculture
08/2017 - 09/2020
University overview
- July 2017 - September 2020
Juaboso Senior High School
Certificate from Agriculture
01/2013 - 04/2016
University overview
- July, 2013 to April 2016
Benchema Junior High School
Certificate
01/2001 - 04/2013
University overview
- January, 2001 to April, 2013
Skills
- Honesty and Integrity
- Knowledge of Food Safety
- Teamwork Skills
- Excellent Customer Service Skills
- Advanced Communication Skills
- Housekeeping
- Hospitality industry
- Cleaning bathrooms
- Quality control guidelines
- Dusting furniture
- Sorting and washing laundry
Languages
English
Master or proficient (C2)
Arabic
Advanced (C1)
French
Advanced (C1)
Timeline
Room Attendant
Hilton Riyadh Hotel & Residences
6 2021 - Current
Room Attendant
Grand Star Hotel
04 2016 - 03 2019
Kwadaso College of Agriculture
Diploma from General Agriculture
08/2017 - 09/2020
Juaboso Senior High School
Certificate from Agriculture
01/2013 - 04/2016
Benchema Junior High School
Certificate
01/2001 - 04/2013