Summary
Overview
Work History
Education
Skills
References
Personal Information
Timeline
Generic

Elvis ampene

London,GRE

Summary

I am a highly motivated and hardworking individual with strong communication skills and a positive attitude. I thrive in both team environments and when working independently, demonstrating adaptability and a strong work ethic in various roles. My skills and experience equip me to excel in diverse professional settings, where I consistently aim to contribute positively and effectively. I am confident in using computers and have good technological skills, including a strong understanding of Microsoft Office applications like Word and PowerPoint. I enjoy taking on challenges, learning new things, and continuously striving to improve. My goal is to deliver my best in any role and to be a valuable asset to my team and organization.

Overview

7
7
years of professional experience
7
7
years of post-secondary education

Work History

Delivery Driver

Ocado
11.2021 - Current
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Managed customer inquiries and complaints in polite and professional manner.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Developed strong working knowledge of local traffic laws and regulations to facilitate smooth navigation on-the-job safely.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Inspected and maintained delivery vehicles regularly to keep in safe working order.
  • Expedited deliveries to meet customer deadlines and requirements.

Store Operations Customer Assistant

M&S Food hall Dulwich
12.2017 - 11.2021
  • Company Overview: M&S Food hall is an innovative and energetic company that emphasizes achieving their goals and beyond
  • I worked as a store operations customer assistant which involves in arranging stocks for the store floor
  • Also, I worked at the back helping to process new deliveries and, making sure that the shelves are stocked up and other employees that work on the shop floor receive new stocks to take out.
  • The use of positive attitude towards the customers was essential when representing M&S Food hall because they put emphasis on the business’s reputation as a company that like to achieve their goal and beyond.
  • Supported promotional events by setting up displays and engaging customers in product demonstrations.
  • Communicated effectively with customers to address inquiries about products, services, or store policies.
  • Managed multiple tasks simultaneously while maintaining composure under pressure from busy store traffic.
  • Adapted quickly to new promotions or policy changes, ensuring accurate information was relayed to the customer.
  • I gained new skills within my time of working at M&S.

Education

Jubilee primary School
09.2010 - 01.2011

Bexleyheath Academy
09.2011 - 01.2016

BTEC business Level 2 - GCSE English

Christ The King ST Mary’s
09.2016 - 09.2017

BTEC business Level 3 - GCSE English

Christ The King ST Mary’s
09.2017 - 09.2018

Skills

    Punctual and reliable

    Good communication

    Good team member

    Critical thinker

    Technological skills

    Ability to adapt

    Ability to work under pressure

    Team work

    Time management skills

    Commercial driving

References

Mr D Macfadyen, Tutor, Christ the King St Marys Sixth Form College, Chislehurst Road, Sidcup, DA14 6BE, 020 8309 4760, 020 8309 4767, d.macfayden@ctksfc.ac.uk

Personal Information

Date of Birth: 05/23/00

Timeline

Delivery Driver

Ocado
11.2021 - Current

Store Operations Customer Assistant

M&S Food hall Dulwich
12.2017 - 11.2021

BTEC business Level 3 - GCSE English

Christ The King ST Mary’s
09.2017 - 09.2018

BTEC business Level 2 - GCSE English

Christ The King ST Mary’s
09.2016 - 09.2017

Bexleyheath Academy
09.2011 - 01.2016

Jubilee primary School
09.2010 - 01.2011
Elvis ampene