Accomplished events and programme delivery professional with expertise in delegate experience, end-to-end event management, and international sponsorship partnerships. Skilled in leading training courses, conferences, and large-scale exhibitions, with a strong record in enhancing engagement and satisfaction. Adept at stakeholder management, negotiation, and team coordination, with proven experience as Delegate Lead and Sponsor Lead across high-profile SPD conferences. Recognised for combining creativity with operational precision, ensuring smooth delivery across both virtual and in-person events. Technically proficient in Microsoft Office Suite, Zoom, and MS Teams, with a proactive, problem-solving approach. Particularly interested in learning and applying crowd psychology to improve event design, flow, and overall customer experience.